Consumer Reviews of Rheem central air conditioners

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Date created: 2012-10-03 Name: J. Rank
Location: Boynton Beach, FL

Satisfaction Rating:
Review:
"Disappointed"
Our package unit heat pump ran great for 2 years: cool summers and warm winters with good savings on the electric bill. Now the x-13 evaporator motor has died and will cost $800 to replace. All the energy savings will not pay for this repair not to mention the inconvenience of south Florida heat. Tech blogs warn of endless repair issues with this company's products and other reviewers seem to mostly agree. So, buyers beware.

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Date created: 2012-09-05 Name: Jim Dennison
Location: Jackson, TN

Satisfaction Rating:
Review:
"going strong"
It is 35 years old and still going strong!

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Date created: 2012-08-27 Name: E. Kelley
Location: Odessa, FL

Satisfaction Rating:
Review:
"Very Unsatisfied"
I had a Rheem a/c unit installed 6/23/2009. The outdoor model # rpql- 036jez; The indoor model #rhll-hm3617+rcsl-h*3617a. I have had nothing but problems. I had to have the 1st evaporator coil replaced on Feb 3,2011. This was after numerous visits trying to locate a leak. the system was not cooling sufficiently and I was having to have the coolant replaced. In May of this year, 2012, I began having the same problem. To get to the point, today August 27, 2012, I find out I need another evaporator coil. Yes Rheem provides the part. But, I get to pay the $650.00 labor. If you're thinking of getting a Rheem, run. Buy anything else. I had a Trane for 17 years that was trouble free. I replaced it to upgrade to a larger unit that uses the new coolant. Boy, do I regret it.

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Date created: 2012-08-15 Name: Russ Lemelin
Location: florida

Satisfaction Rating:
Review:
"Rheem a/c issue"
Rheem 5 ton rhll model Had unit installed and less than 2 year after installation the evaporator coils had multiple leaks. Had two companies come out to evaluate the unit and both told me this was a common problem with the Rheem units. Both said the coil was under warranty however the labor was not. $915 of labor and freon later I did some reseach online and have found that this is a common problem and that technicians are not happy that they are replacing so many of them under warranty and customers are upset. I contacted Rheem and was summarily dismissed as this not being a problem. Do your research so that you do not end up with my problem by purchasing a problem unit (Rheem).

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Date created: 2012-08-08 Name: Eman Hassan
Location: MIramar, Florida

Satisfaction Rating:
Review:
"RASL 060"
Just over two years since I purchased this a/c unit, it went down no less than three times causing major concerns and risk to my elderly household during the the sweltering heat. As recent as yesterday the technicians had carried out extensive testing and repairs to do fix a problem. What is more disturbing is that advertising by rheem of its products is the opposite of actual performance, and I and many more dissatisfied customers can bear testimony to this fact. Rheem should step up to the plate and take responsibility for defective product and compensation those impacted by the hardship they have to endure during the period of breakdown. I will not purchase a rheem product and would advise potential purchasers not to make the same mistake as I did.

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Date created: 2012-08-02 Name: HOT in the South
Location: Daphne, AL

Satisfaction Rating:
Review:
"I hate it!"
Home built in summer of 2010, I purchased home March 2011. July 2012 my a/c stopped cooling, the tech. told me it was out of freon. He filled it up $140.00, within a week it had all leaked out and was not cooling again. So another company comes out and says it is the coil, the original installers did not leave vacuum on long enough?????? $300.00 and warranty covered for the part only. Not sure?? It cooled for another two weeks after that, but now I am having problems regularly it is still not cooling my very small home. Would never recommend a Rheem. Many of my neighbors have had similiar issues with their Rheem.

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Date created: 2012-07-28 Name: Michael bunn
Location: Skiatook ok

Satisfaction Rating:
Review:
"Rheem central air units"
I had to replace the condenser fan motor every year an a half. Found out it was made in china, so I took one apart. I found cheap plastic parts that wear out causing problems. Yes, I would like to be reimbursed for three mirrors. I invested around $900 in service repairs when a mirror should last about five years before needing replaced.

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Date created: 2012-07-27 Name: P. Crawford
Location: Spanish Fort, AL

Satisfaction Rating:
Review:
"Just another statistic?"
I live in a small (newly developed) community. My a/c system is a Rheem (the builder purchased and had installed). Our home was built in May 2010. July 2012, our unit quit working. A reputable company came for service and said they were cheap systems that the contractors use (Contractor Grade). Had to replace 2 pounds of coolant. Service call, labor and coolant cost us $225. They will be back to check for leak. My next door neighbor has same system and her cost for repairs was over $300. Bad coil, leak, coolant, etc. This is crazy that new systems go bad. The manufacturer should be penalized for knowingly producing products that release r410a into our air!!! I have checked with 3 different repair companies and all have said the Rheem systems are "junk" and to "trash it"!

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Date created: 2012-07-25 Name: Jorge A Zapatier
Location: Sunrise,Fl, 33323

Satisfaction Rating:
Review:
"Royal LEMON of a unit"
New unit installed 07/2010. rheem split system:410a outdoor mod:14ajm42, indoor mod:rhll-hm3821-rcsl-h*3821, 16seer. Biggest piece of crap in the valley!. Broken down sixteen [16] times in less than 2 years!. Air Around the Clock sold me this junk. They have -by now- replaced just about anything/everything that can be replaced and yet, it goes down on an average of 2 times every 3 months!!. My previous 18 year old unit only broke down five [5]times in 18 years!!!. Atc replaced it with this bolo unit!....I Am a pissed customer!!

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Date created: 2012-07-12 Name: B.K.
Location: Stuart, FL

Satisfaction Rating:
Review:
"Rheem a/c unit"
We purchased a Rheem a/c unit in June, 2010. On June 27, 2012 we had a service call for an evaporator coil leak. It was repaired on 7/10/2012 for a total cost of $339. After only 2 years (and not running the unit 12 months of the year), this should not be happening. We previously owned a Goodman unit and had numerous service calls for the same thing. We thought we were upgrading to a better quality unit. Boy, were we wrong!! In our previous home, we had an a/c unit that lasted for 22 years and never had any serious problems with it.

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