Consumer Reviews of Rheem central air conditioners

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Date created: 2008-07-19 Name: M. Stockwell
Location: Oklahoma City, OK
Years owned: 6

Satisfaction Rating:
Review:
"One of the first R-410a units"
I got my system 7-31-2002. The furnace works great but the air conditioner never was cold enough. My bills were no less than with the older inefficient unit I replaced. Then a few years ago I started having part time problems with the compressor. It finally died completely last week. Seems to me like six years is not very long to last.

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Date created: 2008-06-10 Name: K.
Location: Enola, PA
Years owned: 4

Satisfaction Rating:
Review:
"Too many repairs and problems"
I built my house in Jan '04. So far, the repairman has had to come and fix something on my Rheem A/C unit/Heat pump 3 times. Right now I am waiting for him to replace the A/C compressor which just failed, conveniently during 100 degree weather.

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Date created: 2008-06-03 Name: A. Dela
Location: Orland, FL
Years owned: 8

Satisfaction Rating:
Review:
"Central A/C"
From the very beginning we had problems. They had to change the condesator due to rust (even though it was a new unite). They cannot find a leak in the unit, but every year we have to call for service (need refrigerant).

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Date created: 2008-06-03 Name: Rheem Sux
Location: Up Shiz Creek
Years owned: 4

Satisfaction Rating:
Review:
"Mad as all heck"
They did not honor their 5 year warenty

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Date created: 2008-05-13 Name: Mark Snyder
Location: Hickory, NC
Years owned: 4

Satisfaction Rating:
Review:
We bought a new home and it had a Rheem ac rpmc024jaz, and after living in the house for 3 years the compressor blew in the unit, we had a service person come out and replace the compressor, which cost us 425.00 and that is with the part still being under warranty. Then low and behold it has been 8 months and that compressor is blown, I am trying to deal with Rhemm to have someone see why this unit is going through compressors, but as of yet no luck!!!!!!

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Date created: 2008-05-11 Name: J. Price
Location: Biloxi, MS
Years owned: 1

Satisfaction Rating:
Review:
I bought a house in May of 2007. The home inspector said the ac system looked pretty good, even though it was about 12 years old. That summer it worked fine and didn't have any problems cooling my house. My power bills were actually pretty low. This week I started it up (May 08) after cleaning out the permanent filter and cleaning the outside unit. I noticed that almost every electrical component, the accumulator, the pump, etc. on the outside unit was rusting. I turned it back on after cleaning and it blows really hard. Problem is that it is not cold. Called a service man out on the weekend and he told me that freon was leaking all over the inside A-coil and the outside units. He pretty much told me that it would be the same cost to replace all the parts as it would to get a new system. I'm not sure if I'm going to go with a rheem or not. Reading some of the reviews and other feedback online seems like the only thing you are getting is a "Rheem" job.

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Date created: 2008-04-28 Name: Elizabeth Renz
Location: Katy, TX
Years owned: 1

Satisfaction Rating:
Review:
Very unsatisfied. Our upstairs 3.5 ton, 16 seer, Rheem unit short cycled until a delay was installed, it does not remove humidity and cool our upstairs, and I am so sorry it was recommended to us.

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Date created: 2008-04-27 Name: DYI'er
Location: New England

Satisfaction Rating:
Review:
Very pleased. 16 seer w/ matching variable speed ah. Many who complain about Rheem need to reconsider who did the installation. There are many factors to consider. Not just that the machine did not run properly. Be sure your contractor knows what he/she is doing. There are many who do not. Any cheating or cutting corners on the install will inherently make the units run poorly or malfunction, seriously decreasing the life of such units. Pay the extra money to have it installed right, the first time. I've had Rheems all my life. I've been in the trade. Never had any issues. My suggestion: don't cheat the system.....hire someone who knows what they are doing, especially with the duct work. Very important.

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Date created: 2007-08-03 Name: j andrews
Location: macomb il
Years owned: 1

Satisfaction Rating:
Review:
purchased a 16 seer a/c system. this is the best ac on market by far. went over to a friends house who just had a carrier 18 seer installed. he paid $2500 more! this unit wasn't neer as quiet as mine. will never buy anything but rheem

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Date created: 2007-07-10 Name: L.Stange
Location: Yuba City, CA
Years owned: 13

Satisfaction Rating:
Review:
Lack of response to 5 e-mails (2 to Rheem mfg., 3 to a local Rheem dealer), resulted in dead silence to a problem with the AC compressor which shuts off. Quality starts with public relations.

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