Consumer Reviews of Payne central air conditioners

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Date created: 2008-07-08 Name: David Daniels
Location: Hemet, CA
Years owned: 1

Satisfaction Rating:
Review:
"Tammki, same thing happened to me!"
I bought a Payne "Energy Savings" Air Conditioning Unit on May 17, 2007. After 3 months, somehow the refrigerant all leaked out. No problem...the installation company came back and fixed it for free. Now...here in Southern California, it's currently 105 degrees outside...and my unit totally failed three days ago. The guys came out yesterday and diagnosed the problem. The motor in the compressor grounded itself out (the coils from the motor split and touched the metal housing). Fried itself completely. No problem, the part is under warranty. HOWEVER, it's going to cost $400.00 to install the new one and recharge it with 10 lbs of refrigerant at $30.00 per pound. I should have kept the original unit that was installed way back in 1975 when the house was built. It was still working, but the AC contractor convinced me that a new high-energy unit would save me money. Uh huh...yeah, right, sure. When does THAT start???

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Date created: 2008-05-29 Name: Dave
Location: Prattville, AL
Years owned: 2

Satisfaction Rating:
Review:
"payne"
Had this Payne in the rear for 2 years. Runs all the time. Cost me $450- 500 monthly in summer. May have to sell the house...Cant raise a family like this. Can’t get in touch with Payne. They send me to some technical guy somewhere off in the woods. He talked philosophy and provided no help. Why would they put me off on some guy they pay to answer technical calls. I'm at wit’s ends. Don’t know what to do. Local A/C guy says its sooo hot. But on days like today.....its 86 degrees, 40% humidity and the temp set on 72 actual temp 75 and runs all the time???? Help.email me at gijoesgt@bellsouth.net if you can help. God bless.

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Date created: 2008-03-06 Name: Jennifer Davis-Rogers
Location: Dallas, TX
Years owned: 22

Satisfaction Rating:
Review:
I bought my first Payne Unit 22 years ago. It gave me excellent service for 22 HOT Texas summers. I replaced it this year with a higer (14 SEER) Payne System. And if I am still around in 22 years I will replace this one with another Payne. I think for the money and a 10 year warranty, plus factoring in the savings in utility cost, Payne Equipment can not be beat. Payne is owned by Carrier, which means I get Carrier Pantented Technology without paying for Carrier advertisement and dealer cost. You won't go wrong buying a Payne and having it installed by a qualified contractor.

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Date created: 2007-10-03 Name: Tammi Dickerson
Location: Williston, ND
Years owned: 1

Satisfaction Rating:
Review:
I bought a payne central airconditioner and model PA10JA036-G, in late August and had to already replace the compressor and it wasn't even 1 year old to date of installation and then had to pay for freight, labor - huge bill!!! almost $400 and it didn't even last a year. I think to total bill for the new one was $1300 and already had to put 1/3 back into it. Not a satisfied customer. My old central air lasted for over 12 years.

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