Consumer Reviews of Payne central air conditioners
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Satisfaction Rating:
Review:
"Work Horse"
My Payne ac is 40 years old now and still running strong. 40 summers of 100+ heat. I've owned the house for 16 of those years and my only repair has been replacement of the fan. I want to replace it with a more efficient unit, but I almost hate to replace my old one, knowing they don't make them like that anymore.
Location: Houston
Satisfaction Rating:
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"Houston hvac contractor"
I am an hvac contractor in the Houston area. I have installed and serviced many Payne models over the years. The key to having no problems with these is the installation. They are good performers for the money. You won't find a better piece of equipment for the money, PROVIDED IT IS INSTALLED CORRECTLY! If you are using a home warranty company buy a clue. The home war. cos. expect HVAC personel to install a unit for 400-500. At best these poor guys are lucky to make minimum wage working in the heat. The home warranty people complain because they spent $700? When the average selling price for a condenser is well over $2000 Retail. So if you were making minimum wage or less installing stuff on the cheap and got an opportunity to make more installing retail equipment you would jump ship wouldn't you? So the home warranty companies struggle to keep knowledgeable techs because they are always leaving for greener pastures. Remember as with any thing else "You get what you pay for." Installation is the most important part of any air conditioning equipment.
Years owned: 13
Satisfaction Rating:
Review:
"Payne is GOOD"
I'm a contractor that owns Payne and installs over 100 of their units every year. It is the EXACT same unit as the Bryant and Carrier builders model. The difference is they sell to anyone with a license, so many unqualified "furnace guys" do install these units and do a terrible job. We work for a home warranty company and not only do they only pay $400 to install an AC system, they don't even pay their bills! We make customers pay us and then they collect from them. Home warranty companies typically work with gypsy contractors (except us, of course). If installed right, as with any AC system, it will work great for many years.
Satisfaction Rating:
Review:
"Payne"
Payne equipment is Carrier. Contractors can buy the equipment without having to be a dealer like you would for Carrier ,Bryant and Lennox. I have been installing Payne for 10 years along with Carrier and Bryant and never had problems with them. Most equipment is only as good as the person who installed it.
Location: Arizona
Years owned: 1
Satisfaction Rating:
Review:
"payne a/c unit"
I recently had my ac unit replaced with a brand new in the box pane. It lasted exactly 1 month and the compressor blew out. Now the insurance company is charging me another $160 to have it replaced. I think that pane should replace it's for free since it was less than 1 month old. I have been without air conditioning for 1 week and I think that's bad service especially since I live in Arizona and the daytime temp is 100 degrees or greater. I expect a response immediately.
Years owned: 1
Satisfaction Rating:
Review:
"Avoid if possible"
Actually, I haven't owned this unit for a year. I have only had it for a week, and it is already gone out! Thank God that this replacement was completed through a home warranty company, because I would have been in bad shape. We had a storm come through yesterday evening, and before I left for work this morning... there was no air flowing from any of the vents! Definitely a cheap unit!
Years owned: 25
Satisfaction Rating:
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"My Payne AC/Heat Pump"
The Payne AC/Heat pump system is original equipment on my house and is now 25 years old. It has survived extreme heat, golf balls and freezing weather. It's still running, and I wish I could get another one just like it because it's been so totally reliable and has required virtually no repairs.
Location: Apopka, Florida
Years owned: 1
Satisfaction Rating:
Review:
"Home owner"
I have had this unit for less than 2 years now and have had to replace the heating coils for the third time now. Fan moter has gone out 2 times. The real problem is the wiring and circuit burning up each time Is this unit defective? Have there been similar problems with this unit overall/ Please advise Thank you Earl Groover Model #pa3za042000aa Ser.# 1706g21503
Location: Lithonia, GA
Satisfaction Rating:
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"The worst AC unit on the planet"
I have a Payne Central Air unit. It was a home warranty replacement for the original unit. I have owened my home for 3 years, and I have received 3 new Payne Central Air Units in the last 3 years. Payne's are the Fords of AC units. Buyers don't waste your money by buying this product. Save yourself from a headache.
Location: Seymour, IN
Years owned: 2
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Review:
"Never Again Payne"
Purchased new unit in 04/2007. Was told it was a good product and it was the same size unit I previously had. The inner coil split and I was told it should be under warranty but I would have to pay for install and freon which is about $700. If the part under warranty went bad then why do I have to pay to put it back in and for the gas. I will never purchase Payne or Carrier again unless they make it right on this problem.
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