Consumer Reviews of LUXAIRE central air conditioners

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Date created: 2008-12-27 Name: W.P.
Location: Houma, LA
Years owned: 7

Satisfaction Rating:
Review:
"Mrs."
We started having problems with the unit when it was only six months old. I see my a/c man at least twice a year with problems. The air conditioning guy should not be able to recognize your voice when you call! We are now at the point of replacing the compressor for the second time. We are ready to replace the whole thing!

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Date created: 2007-08-27 Name: Casey M.
Location: TEXAS
Years owned: 1

Satisfaction Rating:
Review:
DON'T buy Luxaire. We were attracted to the low price, but have ended up paying heavily in other ways for this piece of junk. Within 13 months of purchasing it, we've had to replace nearly every component of the unit including the compressor. We are now being told the coils we need may not be available for 2 weeks. We've gone nearly a week with no A/C in August with our heat index around 100 degrees. I have two small children and this is now becoming a health issue. I contacted LUXAIRE directly, but my conversation was cut short since the supervisor I was speaking with informed me it was 5:00 pm and he gets off at 5, so we would have to talk about this tomorrow. You could tell he really had a lot invested in his job. Spend the extra money and buy a reliable brand with a professional customer service department... it is worth it!

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