Consumer Reviews of LENNOX central air conditioners

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Date created: 2011-08-22 Name: Stany Van Den Bogaert
Location: Springfield MO
Years owned: 2

Satisfaction Rating:
Review:
"Cost to much"
I had a Lennox heat pump installed and have had to call to get it fix the next week and have had a repairman out at least 6 times in the last year and half and am waiting for a repairman again. The unit will not keep my home warm in the winter and will not keep it cool in the summer. My old unit was in the home when we bought the home and worked for 3 years with one repair call. This unit is always needing repair. The representative is always saying that the new electronic are different and is more sensitive. What a joke. I burned wood in the fire place to keep the heat up and the propane bill down that is what a heat pump is made for.

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Date created: 2011-08-09 Name: WJ
Location: GA
Years owned: 4

Satisfaction Rating:
Review:
"Very bad!"
Try another brand. I already spent $1500 dollars on it. Coil problems.

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Date created: 2011-08-08 Name: F. Burgos
Location: Phoenix, AZ
Years owned: 3

Satisfaction Rating:
Review:
"Do not buy this brand"
This Lennox ac unit came with the house we bought new 3 years ago. After 1 year it started to make loud noises like metal grinding against metal. Nobody could find the problem and I was told this was just the normal. After 2 years, I had to pay $265.21 to replace the condenser fan motor. Now, a little more than 3 years, the circuit breaker keeps tripping as soon as I turn the ac on. I was told that the compressor is out and needs to be replaced and Chas Roberts, the contractor is asking $1,500 to do it. What a lousy deal is this? What else is going to go wrong with this product? I am afraid to spend this much money to have this break again. We live in Arizona and the summer here is unforgiving, we have an elderly person living with us and we have to find a place to relocate her because we are afraid she would have a heat stoke. I strongly warn you not to buy this brand. The positive reviews for this brand probably came from employees or paid writers.

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Date created: 2011-07-25 Name: Kelvin
Location: Goshen, IN
Years owned: 2

Satisfaction Rating:
Review:
"Problems with Lennox"
Purchased Lennox ac and furnace nearly 2 years ago to replace over 25-year-old units that were in the house we bought 8 years ago. We have already had more trouble with the new Lennox than we did during the 8 years living with the old. Had to replace circuit board 2 weeks ago with a cost near $300 to replace even though under warranty. Now another problem as sprung up with a blower motor, also under warranty, but will cost nearly $500 to replace for labor involved. Wish we hadn't bought the Lennox products.

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Date created: 2011-07-25 Name: D Evans
Location: Eastman Ga.

Satisfaction Rating:
Review:
"Bad for business"
I bought my same exact unit in Apr 2007, same model as Chuch Harris in Nashville, tn. Same exact problem. If no one builds a product that they can stand behind, should they even be in business??? Never again will I buy a Lennox anything...

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Date created: 2011-07-11 Name: JLL
Location: Gulfport, MS
Years owned: 6

Satisfaction Rating:
Review:
"Dont buy it!"
Installed after hurricane Katrina, compressor and capacitor have already gone out. Warranty will cover compressor part only, costs for labor and refrigerant (r22) is additional. Will never buy another Lennox!

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Date created: 2011-07-02 Name: Maria Adams
Location: san antonio, TX
Years owned: 4

Satisfaction Rating:
Review:
"Very bad air condition system"
This air condition is very bad. I had spent a lot of money. So far they had come four times this year and today is 80 degrees inside the house.

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Date created: 2011-06-27 Name: KimdR
Location: Gainesville GA

Satisfaction Rating:
Review:
"Lennox is Junk"
2 Units in our house, 7 years old. 2nd floor unit replaced after 6 years, not main floor unit needs to be replaced. Lennox won't do anything to help us. We shouldn't have to replace both units when they are only 6 & & years old. DON'T buy Lennox.

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Date created: 2011-06-22 Name: S. Kearney
Location: Sonora, CA

Satisfaction Rating:
Review:
"Wish I had seen these reviews before I bought"
We have had this unit for 1 year and had to have the dealer out 22 times. We got a top of the line 5 ton unit with 3 zones in the house. These people that claim they have the best HVAC should be sued for false advertising. I work with quite a few people in a small community and when they ask about Lennox I tell them to buy anything else but that brand.

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Date created: 2011-06-15 Name: Lawrence Anderson
Location: Austin,TX
Years owned: 4

Satisfaction Rating:
Review:
"I got a LEMON"
I purchased this unit in 2007 and I have had to have it serviced every year and sometimes up to five times in one year and Lenox not willing to do anything about my unit. They have charged me out the kazoo in Labor cost and time spent waiting for a tech to come out is just outrageous. I know one thing for sure I will never purchase another lennox system ever again. This was my second unit and the first one barley lasted 6 years and dummy me purchased another on and it has been a lemon from day one. My next unit will be a Carrier or some other brand but I just as soon not have ac then buy a Lennox.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.