Consumer Reviews of LENNOX central air conditioners

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Date created: 2012-05-29 Name: Yew Weng
Location: Irving texas

Satisfaction Rating:
Review:
"Poor product design"
My unit has had the motor and blower units replaced on 2 occasions. It is a three year old ac unit and the first repair was done 8 months into service. Have owned a couple of homes and have Lennox installed. Never again with such poor reliability in its product reliability.

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Date created: 2012-05-28 Name: Jim Jenkins
Location: Coral Springs Florida

Satisfaction Rating:
Review:
"Lemon of a Lennox"
I bought my Lennox air conditioner brand new in July 2011. Since then I have had the a/c techs out here at least 6 times, as the system does not cool. The system has broke down and I am constantly having problems with the humidity up around 55-65 %. I would never reccommend a Lennox.

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Date created: 2012-05-26 Name: UNKOWN
Location: CA

Satisfaction Rating:
Review:
"Bad copper"
I work for a company that sells Lennox. Lennox has had a great reputation until 5 to 7 yrs ago. we have had a number of leaks in evaporator coils. they are blaming it on indoor voc. that houses now a days are sealed and dont let fresh air in homes. but we have had new unit installed in older homes and still they leak. I think that the copper they are using is of poor quality. Lennox, Carrier, SCT all use the same coil manufacturer. We need beter copper.

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Date created: 2012-05-24 Name: Claudia Allen

Satisfaction Rating:
Review:
"Lennox 14P Elite"
Buyer beware!!! We have had the company who installed it out here 7 times since it was installed in April 2010.. May 2012..Compressor burned up..$370 labor to reinstall another one.. Which only leave 8 years left on the warranty.. You would think every time a new compressor is replaced the warranty would start over but noooooo!!! I will never recommend a lennox again!! It is crap!! When you pay $7500 for a heating & Air unit it would last a while!!!!

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Date created: 2012-05-23 Name: fred johnson
Location: charlotte nc

Satisfaction Rating:
Review:
"piece of junk!"
This is the ac that came with the house. The whole neighborhood has them and they are all junk. a/c repair guys love our neighborhood though. They are making a fortune off the repairs and replacements. We have two units and each year, one of them breaks, guaranteed. Dont buy a Lennox, it will cost you thousands in repair bills!

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Date created: 2012-05-21 Name: M Cohen
Location: Detroit, MI

Satisfaction Rating:
Review:
"Buy another brand"
Moved into newly constructed home with 2 Lennox units - one for each level. Units failed yearly for 3 years and had to have motors replaced, fans replaced etc. Have required service almost yearly and finally had to replace them.

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Date created: 2012-05-16 Name: T.Daniels
Location: Jacksonville, FL
Years owned: 4

Satisfaction Rating:
Review:
"The Heat is On"
Lennox ac unit m/n13hpd-060-230-02 s/n 5808b04106 Built 2008 Installed 2008 moved into my new home 2008. Unit has needed repairs for the last 3 years and now the installer says I need a new unit. This is my first Lennox product so I cant say don't buy but just be warned save money for a very rainy day.

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Date created: 2012-05-04 Name: B Yon
Years owned: 5

Satisfaction Rating:
Review:
"piece of junk"
We have 3 ton heat pump. How does this company stay in business? Nothing but problems since day one. I'm seriously thinking about replacing this unit that is still under warranty because the labor is killing me!

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Date created: 2012-03-30 Name: brain stalker
Location: nashville
Years owned: 4

Satisfaction Rating:
Review:
"Unhappy in nashville"
Bought two units new in 4 years ago when we built our home. when the units turn on it sounds like airplanes sarting up. called lennox no help. I have had both units serviced each year low freon, called lennox no help. the air handler has been leaking in my attic have to use shop every other day to reduce water, called lennox the told me to turn the unit off, again no help,and now the new problem the units will not turn off, called lennox mo help. the company that service the units has told me they will go to court as my witness thats how bad it is.

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Date created: 2012-03-28 Name: kenneth hage
Location: georgetown, tx
Years owned: 3

Satisfaction Rating:
Review:
"Don't expect lennox to help"
Ran fine and efficient for 3 years but freon leaked out over time. Lennox says even though it has a 5 year part warranty freon is not covered. Repair tech discovered valve coil separated and managed to solder it and that cost $550 for new freon. Tech said it was a defect by manufacturer but no matter to lennox, not covered. After the third repair I elected to get a extended warranty that covers any and all repairs just to protect myself from trying to get Lennox to back their sorry product. I have discouraged several friends and family members from buying Lennox.

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