Consumer Reviews of LENNOX central air conditioners

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Popularity:
#44  of 55 brands of central air conditioners

22% of customers recommend
2 of 5 stars 216 reviews

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0 of 1 people found the following review helpful:
 
Date created: 2008-05-23 Name: Dave
Location: Toronto, Canada
Years owned: 16

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"XC 13 IS AN AWESOME A/C"
I've had my xc13 for 16 years & it's great.

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0 of 1 people found the following review helpful:
 
Date created: 2007-08-08 Name: Kelly Amott
Location: Murray, UT
Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
I bought the "reliable and responsible" XC13 last year. This is the second summer I have used the unit and had the compressor fail. I got a "discount" from the company that sold me the unit and ONLY had to pay $526 to get the compressor replaced. Emails to the company initially generated some response but I have since been ignored. My confidence in the product is shot as is my estimation of the company and their customer service. Hell, for that $500 I could have upgraded my initial purchase but then who knew I would be having problems so soon.

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0 of 1 people found the following review helpful:
 
Date created: 2006-09-06 Name: Craig
Location: Los Angeles, CA
Years owned: 3

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
With a warantee of five yars, my compressor died after only three years. So I am very disatisfied with the quality of the product, but the reason why I give them such a bad review is because I spent hours securing a replacement part--and shipping was not part of the warantee. Horrible customer service. Would not wish this experience on my enemies, a sad but true evaluation. If you look at the BBB website, you'll see many complaints against this company; I am not the only one. Don't buy anything from Lennox--and don't trust a HVAC contractor that promotes their product.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.