Consumer Reviews of LENNOX central air conditioners

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Date created: 2013-05-02 Name: Doug C
Location: Grayson, GA

Satisfaction Rating:
Review:
"Proper Install Matters the Most"
I just had a Lennox XC14 installed that replaced a 1 year old Goodman unit. I love how quiet the new unit is and it does a very good job on cooling. The reason why you have problems all the time is because 90% of all these problems are due to improper installation or wrong equipment size. The company who installed our unit is top rated in my area and they take pride in their work. Please, stop blaming brand. It won't get you anywhere. Choose a better contractor.

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Date created: 2013-04-17 Name: B. T. Thompson
Location: Temple, TX

Satisfaction Rating:
Review:
"Don't buy a Lennox!"
I have had 4 units/ compressors/ fan motors between my office and house and they all go bad for various reasons. None of the units lasted more than 6 years before serious problems. I will never install one of these again.

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Date created: 2013-03-11 Name: Colleen sindenCollsinden
Location: Lilydale Victoria

Satisfaction Rating:
Review:
"Always later in the day the cool air stops and it's hot air coming through"
My Lennox heating and cooling comfort series is new. It was put in November 2012 and from day one always in the afternoon hot air comes through. It's so bloody annoying On a 35 degree day. I had two people look at it and say they fixed it but it keeps doing it it cost me $13,000 dollars. I'm taking them to vcat I have had enough. Has anybody had trouble like me?

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Date created: 2013-03-05 Name: Joey M.
Location: Atlanta, GA

Satisfaction Rating:
Review:
"Great System"
I love how quiet my new a/c system is. My old Trane system was so noisy that I couldn't even sit on my back porch when it was running. Not to mention my electric bills are half of what they were before. Great system, and I can't wait to replace my main level system.

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Date created: 2013-02-18 Name: Alan Thompson
Location: Lutz,Fl

Satisfaction Rating:
Review:
"HEAT PUMP"
This product is not reliable or efficient.I have had nothing but problems with this product from day one.I Wish I had gone another brand. Because of lack of quality control in this product has cost me (electric bill,time from work etc.)Bottom line I should have done much more research then I did..

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Date created: 2013-01-22 Name: J. Simmons
Location: Denver, CO

Satisfaction Rating:
Review:
"Junk"
Lennox is the most over-priced, over-hyped equipment on the market. Their units consistently have the highest failure rate among all brands. What they are good at is marketing.....they convince consumers that their product is "elite".....I've been a contractor for over 25 years and Lennox keeps my pockets lined with repair calls on their garbage products. Keep up the good work Lennox...HVAC Repair contractors love your products!

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Date created: 2013-01-21 Name: John
Location: Lanham Maryland

Satisfaction Rating:
Review:
"Elite 14 Electric Air-Conditioning System"
I have a Lennox unit at my house that is great!

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Date created: 2013-01-16 Name: Ray Gotty
Location: Blairstown N.J.

Satisfaction Rating:
Review:
"Not always equipment."
Just a word to the wise. No matter what brand equipment you have installed, if not installed properly problems will occur. With the new a/c refrigerant,410A units are not compatible with older r22 systems. You can not put a new 410a condenser ( outside unit) with an older r22 blower coil (inside unit). Also refrigerant piping should be replaced. Oil in new units are not compatible with oil in older units. Noisy units. If whistling is coming from blower or furnace, this is not necessarily equipment problem. Could be sign of inadequate air flow which is caused by to small duct work, not enough supply or return. Yes Lennox as all manufactures have problems time to time with there equipment.But also many of these problems are caused by equipment installed improperly. Know who your contractor is! Ray, All Quality Contracting. Blairstown N.J.

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Date created: 2013-01-08 Name: Randall Dalton
Location: Kansas City

Satisfaction Rating:
Review:
"Lennox POS"
We bought our Lennox 6 years ago and it has been a money pit. Replaced the compressor, thermostat, 2 controller boards, ignitor. Our old furnace was 18+ years old and worked flawlessly.

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Date created: 2012-11-30 Name: Cark
Location: Indian Trail, NC

Satisfaction Rating:
Review:
"JUNK"
I'm an HVAC tech with 20 years of experience. Lennox sucks. If you are looking to buy a quilty ac, go w/ Carrier, they are the best, longest lasting. Trane is also very good. Stay away from Lennox and Goodman.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.