Consumer Reviews of HEIL central air conditioners

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Date created: 2010-03-25 Name: Dylan
Years owned: 2

Satisfaction Rating:
Review:
"do not buy"
We moved into a brand new house about 1 and a half years ago. We have had the repair man out 4 times so far. Every time we switch from heat to air something new breaks. This is a piece of crap.

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Date created: 2009-09-27 Name: jeff standridge
Years owned: 6

Satisfaction Rating:
Review:
"unit is 4 ton gas package"
Coil went out repairman said I could buy a new rheem before putting money in a heil unit because they are junk.

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Date created: 2009-08-27 Name: Keith Rhodes
Years owned: 5

Satisfaction Rating:
Review:
"Heil Junk"
Dont buy this junk..had my Heil unit for 5 years with 2 coils gone bad now having to spend $5,800 bucs to get a better brand unit.

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Date created: 2009-08-17 Name: Mark
Years owned: 4

Satisfaction Rating:
Review:
"Junk"
Have two units, one for the upstairs and one for the downstairs. Bought new when we built the house. Every year either the heil furnaces or heil air conditioners have broken and had to have major repairs. This time it is the fan motor for the actual air conditioner. Almost $600.00. You would think that something like the air conditioner would last longer than 4 years without major repairs.

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Date created: 2009-08-16 Name: M. DeLong
Location: Northern Arkansas
Years owned: 2

Satisfaction Rating:
Review:
"Heil Air Conditioner"
We bought this new house 2 years ago with a Heil air unit. The blower motor went out about 3 weeks ago, and the part still has not showed up. We keep getting stories from our air guy about the unavailability of the motor. One was suppose to be shipped from Tennessee (we live in northern Arkansas), and it was "lost" in shipping. Now, we are getting the only one in the United States (located in Houston) and should be received anytime. It has been hot here, and very uncomfortable. I can't believe this is essentially a new unit, the blower stops working, and we can't get one. I will never buy another house with one of these units.

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Date created: 2009-06-18 Name: Ernie Geiger
Location: Moose Jaw, Saskatchewan, Canada
Years owned: 1

Satisfaction Rating:
Review:
"Heil air conditioner"
I was sold a heil air conditioner in the fall of 2007 from the dealer here in Moose Jaw, Saskatchewan , Canada. Mr Scott Tessier of Tesseir mechanicals ltd. sold me this one and I am very unsatisfied with it, It hasn't worked since it was installed and I cant get anyone up here to fix it. Every time I phone Scott he never answers and when I block my name and number so he doesn't know whose calling then he answers. I have had 4 to 5 different guys that work for him up here to try and fix it and it has not run cool yet I moved into a mobile home and was told by Scott that this is a good one to have, so I bought it, had it installed and it hasn't worked yet. We went all last summer without and air conditioner and so far this year. and we can't get anyone up to check it, when you turn it on it blows only cool to warm air. and the thermostat in the house is down as far as it will go. what can I do. it is darn hot here, and without an air conditioner its terrible.

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Date created: 2009-06-12 Name: Babz B.
Years owned: 6

Satisfaction Rating:
Review:
"Can't get parts!"
The unit as worked fine,but after having it for "only" 6yrs. The parts have been discontinued!!! Most of the companys that service your unit won't guaranty having to use a universal part,so you have to get a new unit! Because I this I will never get a Heil product again!

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Date created: 2009-04-30 Name: HEIL
Years owned: 1

Satisfaction Rating:
Review:
"Consumer"
Our unit was installed last June 2007 so we have had it for less than a year. We turned it on in April and it was not working. All the coolant had run out and we had the person who installed it come back. Our person can't figure out what is wrong but put new coolant in it and got it working again. He now wants to return and do service costing in excess of 100.00. I do not understand how a unit that was used for only three months and less than 1 year old should already be broken. In the future I will not purchase any of this companies products.

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Date created: 2009-03-14 Name: DPG
Location: IL
Years owned: 9

Satisfaction Rating:
Review:
"Trouble free operation"
My Heil HVAC system works really well for me. I have had no problems with it in the 9 years since it was installed. When I have had it occasionally cleaned/checked (every few years), the HVAC guy said that it didn't really need it. (The sealed burners seem to stay really clean - a big improvement over my old furnace.) So, for me, this unit has been a very good purchase.

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Date created: 2008-12-30 Name: Mike Brothers
Location: Nashville, TN
Years owned: 3

Satisfaction Rating:
Review:
"home owner"
I have had nothing but trouble with this unit from the start. The heat system burned up the first winter. Several other calls for relay switchs, now the compressor is out. Waiting to see if company will stand behind equipment. won't hold my breath.

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