Consumer Reviews of HEIL central air conditioners

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Date created: 2011-06-02 Name: Renee Bailey
Location: Chicago, IL
Years owned: 14

Satisfaction Rating:
Review:
"" With Heil I Sleep Like A DREAM""
My A/C is located just outside of my bedroom wall. I had a Heil installed 14 yrs ago & at that time discovered an A/C by your bedroom doesn't mean you don't sleep. My A/C isn't new by any means and when using it " I HEAR SILENCE " I am a single mother and wake with every little noise. I just had a tune up done and no problems! All I can say is 14 years and going strong and still as quite & reliable as it was brand new...Thank You!

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Date created: 2011-05-05 Name: seig heil
Location: hjk@hotmail.com
Years owned: 1

Satisfaction Rating:
Review:
"this name should be changed to seig heil!"
seig heil is more like it for this brand. when i first purchesd it , a nazi came out.

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Date created: 2011-04-18 Name: JDL
Location: enid, ok
Years owned: 2

Satisfaction Rating:
Review:
"stay away from heil"
nothing but problems. both coils were defective (I have two compressors), the company provided new coils but the dealer still wants $700 for installation. would not recommend anyone buy Heil, (the product from hell).

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Date created: 2011-04-05 Name: C. D
Location: Al
Years owned: 7

Satisfaction Rating:
Review:
"PIECE OF _____ !!!!!!!!!!!!!!"
Will NEVER buy another HEIL again !!!! Problem after problem after problem. I've replace 6 or 7 control boards, 2 compressors and it still has problems!!!!! I ABSOLUTELY hate HEIL !!!!!!!!!!!!!!!!!!!!!!!!!

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Date created: 2011-02-28 Name: Becky Heath
Location: Swansea IL

Satisfaction Rating:
Review:
"Piece of Junk"
We had to borrow money to purchase this unit told it was great unit broke down after 5 months of use and the installer went out of business. called another H/C repairman unit lost all freon said would have to find leak flush lines and recharge with probably 9 pounds of freon at 35 dollars a pound est of around 1,000 to fix. Contacted company told them of problem response was were sorry.So do not buy a Heil product its pretty sad they won't stand behind there product

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Date created: 2010-10-16 Name: Jeff Edwards
Location: KY

Satisfaction Rating:
Review:
"Just won't quit"
My Heil condensing unit was installed in 1971 (almost 40 years old) and has only had one fan motor replaced. I have my system serviced annually, which is the key to a long life of a system.

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Date created: 2010-10-14 Name: Donna

Satisfaction Rating:
Review:
"Piece of Crap"
After seven years, the unit does not work and coincidentally the warranty ran out at 5 years. What a piece of junk!!!!

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Date created: 2010-10-07 Name: Byron
Location: holiday FL

Satisfaction Rating:
Review:
"Defective Fan Motors"
In January 2009 we were sold two Heil central units as replacement systems for our home with strong recommendations from installer. Three weeks after the first aniversary the blower fan moter on one system went out. After much discussion with installer the motor was replaced under warrantee but I had to pay for part of the labor to replace. In September of this year the second system blower fan went out. Again I had to pay for labor to get the motor replaced. Today after only one year and nine months two motors have gone out and I am out close to $300 for labor to replace defective parts. Beware of these units!!!

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Date created: 2010-09-19 Name: Diana Castro
Location: KILLEEN,TEXAS

Satisfaction Rating:
Review:
"THE BEST"
i HAVE HAD THIS AC FOR 16 YEARS NOW IT HASN'T GAVE ME ANY KINDS OF PROBLEMS...

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Date created: 2010-09-16 Name: Richard
Location: Fresno, CA

Satisfaction Rating:
Review:
"18 years wit a few problems"
In 1992 I purchased a split unit with a 4 ton scroll compressor condensor with a 5 ton evaporator coil. 12 SEER The heater blower portion was a very early model of an appx 90,000 btu down draft heater that exhausted with PVC pipe. As the compressor condensor was being installed, it was detected that the main suction copper tube from the compressor to the valve on the outside of the unit had a foot long crack in it. It took about 3 months for Heil to make up and supply us with a new tube. Thankfully it was in the winter so the unit was not in use. This crack also caused a leak of R-22 refrigerant into the atmosphere. Since 1992 the condensor coils have been cleaned once or twice a year and there have not been any problems with the unit. Several weeks ago we noticed that the unit was having problems starting the compressor and a repairman installed a secondary capaciator to help with starting problems. It did not help the problem. In getting estimates for repair, we discovered that the factory compressor was not 4 ton, but was only 3 1/2 ton. We do not know if this impacted its performance or service life, but a 4 ton unit should have a 4 ton compressor. As far as the heating unit, the fan limit switch has had to be replaced about every two years. Since I can do this job myself, I have been purchasing them in bulk over the internet, but now that they are about $60 each, this does add to the yearly cost and is an inconvenience. When the switch goes out, the fan stays on for a long time after the heater quits burning natural gas.

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