Consumer Reviews of GOODMAN central air conditioners

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Date created: 2013-05-14 Name: D.Shattuck
Location: Round ROck, Tx

Satisfaction Rating:
Review:
"Follow up"
I wrote a review on April 29 2013 after having my 2-year-old Goodman A/C repaired for the fourth time. Well guess what, May 10 it goes out again! Cost me another $250.00, so if you don't have anything better to do with your money by all means, buy a Goodman. You will definitely pay for it in spades! Should have bought a Trane!

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Date created: 2013-04-29 Name: D.Shattuck
Location: Round Rock, Tx

Satisfaction Rating:
Review:
"Don't But this Unit"
This is a fine unit when it works but have had it less than 3 years and has gone out 3 times! Which gets a little expensive. Just spent $500 today to have it repaired again. Do yourself a favor and pay the extra buck and get an AC that works. Because you pay less now but in the long run if you keep paying for repairs it adds up quick!

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Date created: 2013-04-25 Name: Gabriel S
Location: Pheonix, AZ

Satisfaction Rating:
Review:
"Learn the facts"
I'm a HVAC/R tech. I see failing units every day, and the amount of failures we've seen with Goodman is not any more than other top brands. It all depends on the installation, improper charge, improper size of equipment, etc. Brands don't matter. You are blaming a brand that has the same components as other brands. Most brands use the same compressor (except Trane/American Standard). I will tell you that Goodman is assembled in the United States of America but have components from other countries. Is Carrier better? Nope! Is Trane better? Nope! The reliability depends on the installer. A top of the line Trane unit will break down all the time if installed poorly. A basic 13 seer Goodman installed properly will work like a champ. Please find yourself a different contractor.

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Date created: 2013-04-18 Name: CMatthews
Location: Houston, TX

Satisfaction Rating:
Review:
"Don't work worth s_it!!!"
This unit was installed in my home which was built last 2009, and I m already having problems with it. I m trying to get some help but it’s too much costly and I can’t afford it. So far I'm being told that the problem is in the coil, but the darn labor is what kills me most. What do I need to do to get out of business?

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Date created: 2013-04-17 Name: martha shapiro
Location: lake worth florida

Satisfaction Rating:
Review:
"compressor noise & humming"
I have the same problem that Tony Diegidio Delray Beach has. I bought a top floor unit 5 months ago, this is a nightmare I cannot have a normal life and worse I cannot sleep .I have 3 Goodman rooftop ac units on top of my bedroom belongs to my neighbors, they kick on/off very loud and then produce a permanent very nasty low frequency humming while in use. Their technician said it’s normal and the association said it’s normal and "I have to get use to it". Wrong, I found out it is also the association legal responsibility to eliminate the noise since they are located in the common elements but I started first with the Palm Beach County Code Enforcement building dept. They came and measured the noise and find out an excessive noise, the ac unit owners were given 2 violations notices one for the noise and the other one is because they do not have a county permit for installation & inspection. They have until this June to fix the problem.

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Date created: 2013-04-13 Name: John Stewart
Location: Mulberry, Fl.

Satisfaction Rating:
Review:
"Bad AC"
A/C unit leaks. Installer had no idea on how to install. The thermostat put in hallway nowhere near to return. I wish I knew the name of the installer.

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Date created: 2013-04-12 Name: bob. c

Satisfaction Rating:
Review:
"Goodman stinks. had two both had problems."
I had two Goodman units; they are about 5 years old. The stupid contractor as most a/c guys are, they did not tell me about filling the extended warranty, so I replaced the heating and air unit. After 5 years, I put the other Goodman on my rental properties. That was fixed twice in only 7 years. It is amazing. You cannot have a unit more the 10 years and having one should be considered lucky. There is a problem out there with the consumer accepting these cheap Chinese made products...

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Date created: 2013-04-09 Name: John kulesa
Location: Palm Bay fla

Satisfaction Rating:
Review:
"A.c. And heat pump"
Motor condition replaced after a six month new purchase. I think all your promotion bull is just that plus the charges to replace the motor the next repair need I will have unit thrown into the garbage where it belongs and buy from a honest and rut able brand name. I read some of the reviews and you should be out of business selling junk like u make. Shame shame shame. I hope other people read this and take heed and warning. I wonder this country is on its way to hell you people will answer to a higher authority on judgment day rest assure have a greedy day. Would I buy another Goodman product. Hell no...............

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Date created: 2013-04-03 Name: E. Pena
Location: Houston, TX

Satisfaction Rating:
Review:
"Problems after 2 years"
The builder installed Goodman for a/c and gas furnace in 2002 and I started having problems two years later. First the compressor went out in 2004, then leaky coils in 2005, 2006, and 2007. Although parts were under warranty labor was not. The last coil also needed to be replaced but I couldn't afford both parts and labor. Considering the amount I had paid over the years for just the labor work I could have replaced the entire system. Also I had to replace 3 capacitors over the years as well. I recently replaced the a/c with Tempstar at the recommendation from a friend who works in the industry. Keeping my fingers crossed on this one.

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Date created: 2013-03-25 Name: Stephanie
Location: Southeastern PA

Satisfaction Rating:
Review:
"Horrible Unit - Horrible Company"
I bought a Goodman indoor/outdoor combo unit in 2008. I had it installed by a Goodman recommended installer. I was overcharged for the units. Two years after having the unit installed, the compressor went. The coil was replaced twice. It started leaking refrigerant and has been ever since. Every year when the seasons change, a call is made bc the unit isn't working. This year however, I have had my emergency heat on since November. The unit isn't working properly and the company won't do anything about it. The original installer can't fix it and is hard to get in touch with and Goodman is telling me the unit was installed improperly. They are pointing fingers at each other but my unit is not fixed. The electric bills are astronomical. I am interested in a class- action suit. Anyone else? Shicks615@hotmail.com

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.