Consumer Reviews of GOODMAN central air conditioners

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Date created: 2010-05-24 Name: J. Pilot
Years owned: 5

Satisfaction Rating:
Review:
"Installation matters!!"
I am a heating and cooling contractor and when the A/C went out in my house, I replaced it with a Goodman unit. The Goodman equipment has improved greatly over the past several years. All of their equipment has 10 year warranty on parts. These posts you see with low freon, coils freezing, leaks, etc. etc. are all due to poor installation. Trust me, to get a warranty part from Goodman ,it is as simple as taking the old part back to the distributor and they give you a brand new one. All you have to do is have the model, serial, and homeowners info. Simple. 90% of these people bitching about Goodman should be complaining to the company that installed it because those contractors do not know what they are doing!!!

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Date created: 2010-05-19 Name: Rick
Years owned: 5

Satisfaction Rating:
Review:
"South Texas Goodman"
Had a Goodman split unit installed about 5 years ago. Have never had any problems until tonight. Looked on their website for warranty lookup. This portion of website was not working. I am more dissatisfied with their website than their product. Have never had any problems other than now.

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Date created: 2010-05-16 Name: Joseph
Years owned: 5

Satisfaction Rating:
Review:
"Contractor"
Put in two units in my house and two in my daughters house, no problems. Of course, units were professionally installed by me. All in the install and occaionally pm services.

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Date created: 2010-05-05 Name: Donald Kaczmarek
Years owned: 5

Satisfaction Rating:
Review:
"Don Kaczmarek"
I am an air conditioning contractor. I have 2 Goodman split AC systems in my house with gas furnaces. These units run and cool with no problems. The biggest issue with any equipment is the installing contractor. Many contractors do poor work, and they do not offer long term labor coverage. We offer a 10 year labor with any new system. Goodman has a 10 year warranty minimum on all their products. All mechanical equipment will fail from time to time, but with an investment of this magnitude, labor coverage is key. Goodman is fine. Check reviews on Trane, Carrier, and Lennox. Trane and Lennox scored 2 of 5. Goodman and Carrier scored 3 of 5. What does that tell you. Thank Goodness for Goodman!!!

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Date created: 2010-04-27 Name: T. Osborn
Years owned: 2

Satisfaction Rating:
Review:
"Great products"
As an HVAC contractor with 12 years of experience, I have worked on every brand made. When my system kicked the bucket 2 years ago, I chose to install a Goodman 16 seer heat pump. The efficiency of this system is the best I've ever seen. To the folks that have had serious problem with their Goodman systems, I can promise you that a system is only good as the installer. I have been installing the Goodman line of products for over 10 years & have had great success with these products. Less call-backs & in Louisiana folks have to have their air conditioner so down time is not an option.

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Date created: 2010-04-23 Name: F. Muller
Years owned: 3

Satisfaction Rating:
Review:
"Proud Owner!"
I love, love, love my system. A product is only as good as its installer!

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Date created: 2010-04-22 Name: Al Adkins
Location: Central KY
Years owned: 26

Satisfaction Rating:
Review:
"26 YEARS OLD"
My 26 year old 7 seer Goodman air conditioner has developed a fatal leak. I also have a 20+ year old 55% gas furnace. Just for fun, I am quoting others but expect to replace both with Goodman 13 seer air and 95% furnace. Expect to save a bundle in utility cost. Located in central KY.

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Date created: 2010-04-20 Name: Brenda
Years owned: 4

Satisfaction Rating:
Review:
"DON'T BUY Goodman AC"
I bought 3 A/C units, 1 for my rental and two for the house I built. The first coil went out within the first year cost in 600$ to fix. The second went out costing 600$ plus 125 for freon and the third just went out cost 635$.

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Date created: 2010-04-18 Name: Gator
Years owned: 5

Satisfaction Rating:
Review:
"contractor"
Goodman has beefed up their copper. As a contractor, I have had good luck with them, been easy to work with warranty also. Customer comes first. If we have a problem, we stand behind it. Need to ask your A/C company what their warranty is as a company. If we change out parts on older unit, we have our own warranty regardless mgf. Sorry to here about problems. Choose your A/C company that will stand behind you.

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Date created: 2010-04-09 Name: Mrs D. Henke
Years owned: 5

Satisfaction Rating:
Review:
"Flawless"
Five years old and never a problem with this system. We have been very pleased with the performance of our Goodman furnace and AC.

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