Consumer Reviews of GOODMAN central air conditioners

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Date created: 2011-08-14 Name: Art Gardener
Location: Berryville,Ar

Satisfaction Rating:
Review:
"HVACR contractor"
I have been installing air conditioner and heat pumps for over 40 years. The problems I have been reading are all installation problems and the brand will make no difference. I have sold at least 10 brands and have serviced all brands for years. They are all good but very poor tech's 90-% of my work is correcting the problems I have been reading about!! Sorry you need better service people!! Art

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Date created: 2011-07-29 Name: Tom G
Location: Naperville, il
Years owned: 20

Satisfaction Rating:
Review:
"Tech"
Reading all the bad reviews makes me realize how many hacks are in the industry. I totally agree with Mr Freeze: it is not the equipment but how it is installed, started and maintained. As for the homeowner who thinks Copeland makes a different compressor for Carrier than they do Goodman, wrong. You could buy the most expensive equipment and have Slash and Run, Inc install it and it will fail quickly. Equipment must be properly sized; pipes must be kept clean by purging with nitrogen while being brazed. Vacuum must be pulled on equipment to 500 microns. Then charge must be adjusted per charts included with equipment. Many hacks just purge freon thru line set which is against EPA regulations. I have made much coin with Goodman and have many pleased customers. I have a 20 yr old Janitrol and plan to replace it with a Goodman. Seems that the weakest part on all equipment these days is the capacitor. Don't know why. The older units used an oval one that was larger in size than new ones. So if you want the cost of advertising or sponsoring sporting events added to cost of equipment buy a name brand. If you want same components for a lower cost buy Goodman. Goodman does have 10 yr warranty on all parts and lifetime on compressor. Much better than other manufacturers. Mr Freeze, keep up the quality work.

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Date created: 2011-07-17 Name: Anthony Williams
Location: Dallas, TX

Satisfaction Rating:
Review:
"Works Great!.."
I had this system for years, I have never had no problems. Definitely great quality at an affordable price.

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Date created: 2011-06-27 Name: cool kat
Location: illinois

Satisfaction Rating:
Review:
"3 ton r22 unit"
I purchased a goodman unit.. what a deal ..... 1450.00 installed.. unit installed by a16 yr vet hvac man. I have AN AMERICAN STANDURD FURN. with 3 ton coil. this is the best a\c ive ever had, fresh dehumidified cool air .for those who had problems, sorry to here that.. my unit was built april 2011.the. 16 yr vet says most a/c units are built with the same compress. and parts.I refuse to listen to people who know shit about why their dinasour furn. and coil wont handle the a\c unit they baught and had someone who dosnt speak english install, flush , rewire,fill with correct amnt. of freon,test.warr.and enjoy a cool house.

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Date created: 2011-06-15 Location: Wayne, PA

Satisfaction Rating:
Review:
"Goodman Central Air Conditioner: A Great Purchase"
A few months ago I purchased a Goodman DSXC180601 central air conditioner system for my home and I couldn't be happier with my purchase. The summers can get very hot here so this air conditioner has been a lifesaver. I cannot comment personally on the installation process since I hired someone do install it for me, but there were no complications in the process and the installation went smoothly. The Goodman DSXC180601 has done an excellent job keeping our family cool no matter how hot the weather is, and has required almost no maintenance and has yet to fail us! While the price can be pretty high, the product is definitely worth it. The system is energy efficient so you won't spend a fortune on bills, and it runs so quietly you'll barely notice any noise when it's on and keeping your family comfortable. I would certainly buy a Goodman product again after this purchase. Wonderful air conditioner!

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Date created: 2011-06-11 Name: D.McMahan
Location: Brooksville, Florida

Satisfaction Rating:
Review:
"AFTER 4 years Goodman came thru"
Our nightmare began end of October 2007 - problems with extremely loud start up from the beginning. Within 2 years the compressor was replaced then one part after the other until second repair company (first went out of business) told us they could not fix it, this was 6 months ago. Called Southern Comfort of Webster Florida and they sent Fred Green out. The coil was replaced as well as many minor problems - it would run for awhile and do the same thing again - losing freon. This is a long saga and I am trying to shorten it. Fred was tenacious in testing everything to find the problem, kept telling us Goodman was a good product & he had never seen anything like this before - had to be an answer. He already knew, I suspect, it was the original install & later incompetence of the second company. Yes we had complained to Goodman BUT they had no record of all the replacement parts - I thought they were lying.This last outage Mr Green threw up his hands - contacted the go to guy with Goodman WHO being a very resourceful guy contacted our insurance and found that yes indeed the second company had turned in dozens of labor costs for our unit (we never went 6 months without a repair). This cost us lost work, miserable cold nights in winter and horrid temps in summer.The inconvenience was miserable and no one cared. Also the wrong refrigerant was put in once. Had Mr Green not been so through we would have had to buy a new unit, when this one was deficient from the get go & not even 4 years old. Being low on freon probably caused the compressor to go & maybe other problems. The nerve wracking gun shot sound when unit started up reminded us every time the huge mistake we had made - oh and the power bills _this is a 14 seer _ were no better than our much lower seer. Happy ending was that the guy called Goodman with his research into our system and within 20 minutes Goodman said to put in a new unit. It is happily and quietly purring along now - not running all the time and cooling great. As I have read on many postings about Goodman from the pros - I cannot stress enough - GET CERTIFIED SKILLED TECHNICIANS to install your system -ask for their membership cards - just because the owner of the place is certified DOES NOT mean his workers are and they will ALL tell you they are certified to work on your system. I think only 3 companies make all the systems on the market - I read everything I could find online about air conditioners and EVERY PRO said "it is the quality of your installer and techs" BELIEVE IT!

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Date created: 2011-05-30 Name: Curtis
Years owned: 25

Satisfaction Rating:
Review:
"10 year warrany and much less expensive ."
I've never owned a Goodman unit , but I'm still able to comment how ever I want ........DUH........ How many of the comments are coming from dealers of other brands ? Price wise , and warranty wise , they have the others beat hands down . I've looked at everything on the market pretty much . Looks like it's gonna be Goodman for me . By the way , I don't sell or service HVAC products . Heck , I could buy two of them for the price of one of the other name brand units . And with a ten year warranty how can you loose ? Besides that , they all use the same brand of compressors .

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Date created: 2011-05-29 Name: Mr Freeze
Location: Ct
Years owned: 5

Satisfaction Rating:
Review:
"HVAC Tech"
First off I would have to state something that I think gets missed in these reveiw's. Facts: If you have had many units or even just one compressor failure after having lost one within a year you have more than likely been "dis-serviced" by your repair individual. I personaly put in a Goodman because being in the trade I know its whats in the unit that matters. Technicaly I put in an "undersized unit" my reasoning was that I would have it a half ton less so as it would run a little longer for dehumidification. I live in Ct so this is ok should you be down south etc a different ave is suggested that is a whole other subject. I put in a 2.5 ton R-22 unit (got a hell of a deal or I would have done 410a). INSTALATION IS KEY!!! Unit should be at least 18" away from the exterior wall of any dwelling. Air movement / flow is critical to performance and heat disipitation.Air handler (unit in attic or basically part that gets cold "evaporator") needs proper instalation of it also. Ductwork must be professionally installed. System must be balanced meet criteria for capacity of heat load / wall thicknesses / window with incoming sunlight (heat load). Anything incorrectly either installed or designed incorrectly will hinder the units performance and longevity! My unit has what they all mostly have. A Copeland compressor / typical market single pole contactor. Typical run capacitor / run of the market fan motor and blade. Condencers / evaporators all can be damaged no matter the manufacturer. If your contractor replaces the compressor in ANY UNIT if done incorrectly the unit will fail and fail and yes FAIL AGAIN! I can not go into detail here as it is complicated and technical it involves acid formation that will destroy the internal electric windings in the compressors motor if this damaging acid is not removed correctly you could put in a Heil / Trane unit / York / American Standard you name it you'll be replacing it again and again!Goodman unit installed 2006 have replaced out original contacter with a two pole (doubled the amperage rating)so as that contacts will last a lot longer. Remember these simple things. A knocking noise is bad / buzzing from unit bad (contactor may not be getting full 24volts to hold in contactor which can short live compressor. Debree around outside unit (condencing side of system) will cause efficecy problems as well as excessive pressure for the compressor. Think of it as you trying to cool off on a 100F day while you walk in the sun with a sleeping bag wrapped around you!

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Date created: 2011-05-25 Location: saddle brook, nj

Satisfaction Rating:
Review:
"My central air unit"
I have currently owned this unit for 2 years. I like it because it is quiet and keeps the house cool. Being able to control the temperature of my house is a amazing thing. I can just set it to a certain temperature and forget about it. The only thing that I don't like about it is that it doesn't cool my upstairs as much my downstairs level. However i was told that before buying it that i would need to get two in order to have both the same quality. So far i have never had to repair it nothing has gone wrong with it. I would buy the same brand again and would recommend it to a friend. I think it works well. It wasn't too expensive and has made my summers a lot better. It is also environmentally friendly which is a good thing. I like to buy products that are environmentally friendly.

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Date created: 2011-05-25 Location: Bethalto, IL

Satisfaction Rating:
Review:
"I love my Goodman AC central unit!"
I purchased this model last year and am very pleased with its performance so far. It keeps my house COLD, and I have yet to have any problems with it. There is nothing negative I can say about it. I have never had to have any repairs, or replace it, but it has only been about a year since I purchased it. It is environmentally friendly, so it makes me feel like I made a better decision purchasing this one rather than another. This particular unit is also the quietest one I have ever experienced. This unit also has humidity control, so with the Midwest weather and humidity, it is a lot less miserable. I don't think that I will ever purchase any other brand in the future. My old brand did not come close to comparison with this unit, and I am glad I saved up enough for the switch. I am now a loyal Goodman customer!

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