Consumer Reviews of GOODMAN central air conditioners

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Date created: 2012-01-31 Name: Neil Anderson
Location: Beaumont tx
Years owned: 5

Satisfaction Rating:
Review:
"Great unit"
Great unit haven't had any problems. This unit is quiet and way more efficient than my old trans unit. I think most the problems others had was poor installers make sur you get a reliable contractor.

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Date created: 2011-12-22 Name: Anna Davis
Location: Raleigh NC
Years owned: 15

Satisfaction Rating:
Review:
"Very Satisfied"
This is my second Goodman, believe it or not my first Goodman lasted over 15 years with only one repair to date! I'm praying that my new one last just as long. ;-)

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Date created: 2011-12-21 Name: Miguel
Location: Laredo, Texas
Years owned: 15

Satisfaction Rating:
Review:
"15 years of uninterrupted service"
Honestly, I think most of these reviews are written by people who are paid by other manufacturers. Some of the stuff being said here is horse pookey written by idiots. If you live in the dessert and it is 110 degrees outside there is no way to cool your house to 72. Impossible. It all comes down to the installation and having a little common horse sense.

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Date created: 2011-11-25 Location: Cleveland, OH

Satisfaction Rating:
Review:
"Air Conditioning Review"
We have had our central air conditioning unit since we moved into our house in 2003 so its been about 8 years since we inherited the thing. For the most part there have been very few problems with it. It always does the job cooling the house relatively quickly when we decide to to turn it on which is all we really want from it. There are not too many negatives. One is that sometimes when we put it on and there is a distinct smell that comes from the vents but that is probably just from a lack of cleaning. We had to repair it once or twice throughout the years and it cost about one hundred and fifty dollars each time but only twice in eight years is pretty good. After each repair the air went back to normal. I would definitley buy the same brand again and would recommend Goodman brand central air conditioning units to anyone (friends, family, co-workers, etc).

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Date created: 2011-10-13 Name: Brady
Location: Topeka KS

Satisfaction Rating:
Review:
"Very happy"
I replaced a 16 year old Trane system that needed constant repair with the new Goodman gmvm96 Furnace, Goodman dsxc18 ac, and ComfortNet ctk01aa Thermostat approximately three months ago. I am very pleased with my system. I was able to get high end premium features at a fair price, not overpriced. The system is very quiet (I can talk on the phone standing next to the ac Unit). The two stage ac, variable furnace make my home noticeably more comfortable. I especially like the adjustable air circulating fan speed for summer use/balance. I was the second home in my area to get the new modulating furnace, my installer was very impressed with it and has installed several since based on his experience at my house. I would definitely buy this system again and recommend to friends. I have no reservations about choosing Goodman.

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Date created: 2011-10-11 Name: R Cobb
Location: Atl Ga
Years owned: 6

Satisfaction Rating:
Review:
"Good Value"
6 years old no problems, replaced both a/c & Heat & Coil, you have to replace complete system to get total satisfaction. Great Installer & Price (Banks Heat & ac).

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Date created: 2011-09-13 Name: Handy Man
Location: Columbus, Ohio
Years owned: 1

Satisfaction Rating:
Review:
"DSXC180481 has been great"
I bought this unit from ac wholesalers and had professional assistance installing it, but did a lot myself. It is highly efficient, quiet, and has great installation instructions someone handy can follow. The components, E.G. Copeland scroll compressor and Emerson control boards and txv are the same as more expensive units. I have to agree that those who are having problems are in some cases older designs or poor installation. If you don't replace the line set, evacuate the system, etc. you are bound to have problems. So Far awesome unit for a great price.

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Date created: 2011-08-26 Name: c carver
Location: charlotte, NC
Years owned: 1

Satisfaction Rating:
Review:
"2 ton units 16 seer"
My 2 units have been in place since March. Hot weather hit North Carolina early and it has remained hot. I replaced 2 Trane units, their slogan is nothing runs like a Trane, those units lasted 25 years. If the Goodman continues that long we can add Goodman runs like a train and cheaper. Very satisfied and would go Goodman again as well as recommend. I got a local contractor to beat my internet price and his installation cost was very reasonable and professional.

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Date created: 2011-08-26 Name: Robert B.
Location: Topeka, KS

Satisfaction Rating:
Review:
"Topeka HVAC"
I have been in the heating and cooling industry for almost 25 years and can't believe the reviews on this brand of equipment. If you look closely at the reviews you will see that it has been the company servicing them that is the problem not the manufacturer. There are a lot of hack company's out there and service men that don't give a hoot and this gives the good ones a bad name. Goodman has changed the design of there systems in the past five years to the better, they have great technical support, they have warrantied a noisy heat pump that was over 1 1/2 years old (paid us to change the unit) and there was no charge to the customer. The customer loves the unit now. Bottom line is: it is not the system that is the problem it is the service company's that are. Reading about a capacitor that blows up and this means that you need a new unit, B.S. With the record temperatures we have had capacitors have taken a beating this year. How about the lady who replaced 7 indoor coils, the service company can't find the correct problem. Could be airflow, blower speed set up, poor duct design: that company needs to move on to do something else. I hold Goodman feet to the fire when problems arise and they have always responded to take care of my customers. Like I said,it is not the equipment it is the company who installs and services the equipment that you are partnering with and if they can't take care of you and make it right they don't know what they are doing and it is time to find someone who can.

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Date created: 2011-08-15 Name: Jim in Florida
Location: Titusville, FL
Years owned: 4

Satisfaction Rating:
Review:
"Excellent deal on a Foreclosure"
Just purchased a foreclosed home that had a 4 year old Goodman ac unit, the home inspection told us that the ac unit needed service. The single mom that had owned the house never did yearly service and only changed the filter a couple times a year. The house was okay cool when we took ownership. I went ahead and had the unit serviced and the coils cleaned. He added some freon and oil, now Oh my God!!! The house has such low humidity now and we had it set at 68 degrees but the house is cold enough to hang meat. Looks like we got a good Goodman built on a good day. Happy we bought the house with this ac unit.

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