Consumer Reviews of GOODMAN central air conditioners

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Date created: 2012-08-29 Name: Melisa K
Location: charlotte, nc

Satisfaction Rating:
Review:
"What junk...DON"T BUY"
I have lived in my brand new condo for 3.5 years. The a/c unit is now probably 4 years old. I've had to call out an hvac repair man 4 times now! Twice to replace leaking freon for $300 a pop. I know am replacing the coil for $1400. Apparently my building condo contractor didn't register my unit, which is ironic my neighbor in the condo had his coil go last month and his unit was registered. Everyone in my condo is having problems with their a/c units. What a bunch of crap.

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Date created: 2012-08-27 Name: K Brown
Location: Rochelle, IL

Satisfaction Rating:
Review:
"Goodman AC unit"
This unit sucks, 6 years old, broke down 2 times and now its not under warranty so it has to come out of my pocket if I want to get it fixed. I've only had it for 4 years but the builder of our house didn't register it so it sucks for me. Don't buy Goodman ac.

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Date created: 2012-08-25 Name: CRAIG
Location: LITTLE ROCK AR

Satisfaction Rating:
Review:
"BAD BAD GOODMAN"
Unit is two months old, have had the techs out three times for cooling issues and now the compressor is out. techs called local company in little rock that sold the unit company did not have compreeosr in stock,(wednesday) suppossedly overnited the compressor from jonesboro (a 2 hour drive). (Thursday afternoon)jonesboro,dropped the ball, didnt overnite compreeor, says it will be here friday. friday 6pm no call no compressor, no nothing!!!! (Third night no ac) saturday morning finally hear form local company now its going to be monday afternoon for the part...really. could no one not drive up after the part or could the wharehouse that @#!!## the football not have sent someone down with it??? 2Hours drive, now to be six nights with no ac form a company such as goodman....stay for away my friends far far away. i'll be looking for a full refund on this unit will let you know how that goes. oh, not once did anyone techs or company that sold the unit offer a window unit to hold us over, not even a box fan...wow poor poor poor did I say poor ok poor service!!!

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Date created: 2012-08-22 Name: tONY
Location: Miami, FL

Satisfaction Rating:
Review:
"Stay Away"
I bought this unit in June of 2009 and it's now on the 5th compressor second inside coil and second outside coil, and additional $1100 in labor. Don't buy this model the worst Goodman product.

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Date created: 2012-08-21 Name: L. Hennick
Location: Boynton Beach, FL

Satisfaction Rating:
Review:
"Worst AC ever!"
2 years old and had condenser replaced twice. Not running cold again, extremely fed up with this air conditioner.

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Date created: 2012-08-18 Name: Gonzalo

Satisfaction Rating:
Review:
"Defective materials"
In three years repaired 3 leaks and now need new compressor, evaporator coil, and copper line to condenser.

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Date created: 2012-08-16 Name: Amy
Location: Yulee florida

Satisfaction Rating:
Review:
"Completely over this piece of crap!"
My mom and stepdad bought their goodman 4 summers ago and it has gone out at least 4 times this summer alone! It is ridiculous! We live in Florida and it is unacceptable to have no ac! First it was the duct work, then the freon was low the. The capacitors went out! Now, who knows!!! It costs way too much just to have it looked at let aloe repaired! Never gonna recommend a goodman to anyone!!!

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Date created: 2012-08-15 Name: T. McMurtry
Location: Mannford, OK

Satisfaction Rating:
Review:
"Model GSC130361"
I had a new 13 seer ( 3 ton) installed. It may have operated for 6 hours before the compressor apparently went south. I now have the pleasure of paying for another service call and the time/labor to remove and replace the faulty compressor. Whether or not the replacement compressor will be provided under warranty is still an open question. Piece of junk so far as I am concerned.

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Date created: 2012-08-15 Name: M. Kilgore
Location: High Point NC

Satisfaction Rating:
Review:
"piece of junk!!!"
Why is this company even still in business? That should be illegal! Our house is 7 years old - a new Goodman ac unit was installed when it was built. We have had to call for a service person every Spring/Summer season we have lived in the house. Our ac went out again last night. This will be the fourth service call in a month. and, when we called Goodman, nothing. They certainly don't want to hear from us! If you're thinking of using Goodman, don't!!!

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Date created: 2012-08-13 Name: M. Shastid
Location: California

Satisfaction Rating:
Review:
"Buyer Beware! Goodman unit sucks!"
Had a Goodman Unit (3.5) installed on 27 July 2012 and have had a technician out two times since then and it's only been three weeks. First the free-on was low and the capacitor was faulty and had to be replaced. Not sure what the problem is this time but it just runs constantly and doesn't cool the house. Electric bill is going to be huge!!!! Suggestion; do your homework and pay a bit more for a more reliable unit.

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