Consumer Reviews of GOODMAN central air conditioners

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Date created: 2008-06-12 Name: A Peterson
Location: Texas
Years owned: 2

Satisfaction Rating:
Review:
"Junk"
My unit is just over 2 years old, The contractor that built my house swore by the unit. They have worked flawlessly up to the 2-year mark. Then 1 of the 2 units started acting up. First service call, installed a hot start, second service call, a compressor, now waiting on the third service call, hopefully they make it today, its supposed to get 98 degrees today. Stay away from these units.

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Date created: 2008-05-20 Name: Bill Umbarger
Location: Brooklet, Georgia
Years owned: 2

Satisfaction Rating:
Review:
I have read the reviews about the Goodman A/C and not real impressed since I purchased one 2 years ago. We are starting to have some trouble with this unit. I wish I had researched it farther before I bought a Goodman.

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Date created: 2008-04-05 Name: P. Heafner
Location: Raleigh, NC
Years owned: 2

Satisfaction Rating:
Review:
Ours is a combination gas heat/air conditioning unit that was installed 2 1/2 years ago and we have had 4 repair calls. We are very disappointed in the installer and our friend that recommended this brand.

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Date created: 2006-06-24 Years owned: 3

Satisfaction Rating:
Review:
I have a Janitrol ductless split system air conditioner. We have had it for about three years. We have had to call for service every year. Today I tried turning it on and "nothing!". The remote controler display is working but I can't get anything to work (auto, fan,...) I tried the on\off button on the front of the unit. Nothing happens. I check the fuse box and there is no problem with the fuses. I log on to the Janitrol website and the Goodman website looking for an operating manual to determine if I'm doing something wrong. I can't find the manual. I click on the link to customer service for Goodman Mangufacturing. This only gets me to a screen asking for my user name and password. Since I've never been on the site before, I type in the user name and password I typically use with no result. (It wouldn't accept them) I probably haven't had the unit on for more than a total of 400 hours. Between the unreliability of the unit and the inability to find the users manual on line, I'm hot. (In more ways than one.)

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