Consumer Reviews of GOODMAN central air conditioners

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Date created: 2011-05-12 Name: matt
Location: brentwood, tn
Years owned: 1

Satisfaction Rating:
Review:
"Goodman JUNK"
We installed 3 Goodman units / the 4.5 ton is constantly freezing up. We've had our AC installer look at it 4 times. First time he looked at it, the return filter was too high end. You need to use the cheapest filter or the condenser freezes. 2nd time it was 1 lb light on coolant. Now, the compressor kicks on and off. Cools than freezes. What a piece of JUNK! Save your self the hassle, Don't buy Goodman. We have had 5 different problems with this unit in a year. Oh yeah, a wire on the unit melted also and shut it down.

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Date created: 2011-05-11 Name: Shirley R. Beard
Location: Evensville, Tennessee
Years owned: 2

Satisfaction Rating:
Review:
"Goodmans warranty stinks"
We had a new Goodman Heating & Air Unit Installed in 2009. When we started it up this year 2011/// the air would not cool. I find out that the great 10 year warranty only cover parts. I was not told this or that after a year I had to buy an extended warranty. I just paid 450.00 to have the unit repaired. They only paid for the Evaporator coil that had gone bad after 1 years use. I had to pay 150.00 freight to have the part shipped, plus they charged me 50.00 because the crook that installed it would not come out. Plus I had to pay labor and OVER 100.00 for Freon even though the part caused the freon to leak out. Buyers Beware!!!! You may as well not have a warranty. Any company should fix a unit the second year you have it. To heck with warranties, just be an honest company and do what's right. Wish I had read the reviews before I bought. Hope this keeps someone else from making the same mistake.

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Date created: 2011-05-11 Name: David C
Location: Jonesboro, GA
Years owned: 5

Satisfaction Rating:
Review:
"Leaks freon"
Began leaking freon a year after installation. When charged, however, cools great in summer and furnace is very good. Outside unit is fairly quiet. I've read a lot of reviews here stating same freon leak problem. I don't think a leaking evaporator coil is an installer problem as a few have suggested. The coil is not installed by a contractor when buying a complete HVAC unit like I did.

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Date created: 2011-05-06 Name: M. Allen
Location: Greenville, SC
Years owned: 6

Satisfaction Rating:
Review:
"BETTER BUSINESS BUREAU IN HOUSTON, TX WILL HELP"
Goodman's customer service is terrible. My coil has leaked for over three years, and they would not return my request for a supervisor to call me. I emailed the Better Business Bureau in Houston, tx and got immediate email replies from the supervisors. They will take care of you if you go thru the bbb. These companies have to know that we want and expect good products and service!!

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Date created: 2011-05-06 Location: North Brunswick, NJ

Satisfaction Rating:
Review:
"Goodman Air Conditioner Review"
I recently bought the Goodman GSX130361 air conditioner for my home and I have only fantastic things to say about it so far. The installation went very smooth and the unit has worked very well overall. One of the great things about this air conditioner is that it is good for the environment as there is no chlorine used in its functionality. Additionally, it is very quiet and rarely will cause any disturbance in the household, except for when its adjusting its settings. One of the disadvantages, I believe, is the price as I had to spend close to fifteen hundred dollars to purchase this unit. I have yet to have to replace it and will continue using this until I feel it is time to upgrade. All in all, I would definitely recommend this product to a friend as I am very confident in its results. Good luck in your search!

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Date created: 2011-05-05 Name: d. Tonsberg
Location: missouri city tx

Satisfaction Rating:
Review:
"heat pump"
I have 3 5 ton units in my house 2 are okay but the 3rd i have spent over 2400.00 on labor they are 3 years old and when i called goodman relations they gave me the old heave ho and said call another service person. I am going to trane.

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Date created: 2011-05-04 Location: Jacksonville, Fl

Satisfaction Rating:
Review:
"Central Air Conditioner"
I had this Unit for about a year now. I like that this unit is better than the last one I had. I dislike the electric bill, but its being to be far for my uses. This unit is brand new. I think I would go with a different brand, like Trans, I here thats the best model brand new out their. Not knowing if thats a fact or not. Or, I may let someone who is qualified give me some recommendations.

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Date created: 2011-04-30 Name: D. Thomas
Location: Tucson
Years owned: 9

Satisfaction Rating:
Review:
"Reliable Air Conditioner"
I have owned a Goodman central AC for over nine years without any trouble. I have the unit serviced at the beginning of every season and I keep it clean and debris free. I am purchasing a new home and I need to replace the existing Carrier which is not working. I have had such good success with Goodman that I decided not to even shop around. I am in the process of hiring an A/C contractor currently.

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Date created: 2011-04-29 Location: lake charles, louisiana

Satisfaction Rating:
Review:
"My Air Conditioning Unit"
I have recently built my personal home and installed a Goodman air conditioning unit. I have went with this brand due to the price and the warranty that is behind it. I have sold many of these units and have not had a problem with them and if a problem were to arise it was covered under warranty. I decided to put this brand of unit in my personal home due to these facts. Many people do not know that most a/c units have the same parts such as compressors, contactors, ect and many people will not purchase a Goodman unit. Goodman does not advertise like other brands such as Trane and Carrier and this is why many people refuse to purchase them. I am very satisfied with my unit. It is now 5 years old and I have not had a single problem with it. I would recommend this brand of unit to anyone that is thinking about purchasing a new a/c system for their home or business. This unit comes with a 10 year compressor warranty, 5 year parts warranty and 1 year labor.

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Date created: 2011-04-27 Name: DUANE MILLS
Location: MILFORD NJ
Years owned: 4

Satisfaction Rating:
Review:
"CENTRAL AIR"
HAD FOR 4 YAERS ,BROKE DOWN AND LEAKED FREON TWICE A YEAR FOR THE LAST 4 YEARS, TOTAL PIECE OF JUNK WOULD NOT RECOMEND

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