Consumer Reviews of GOODMAN central air conditioners

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Date created: 2011-04-05 Location: Ohio

Satisfaction Rating:
Review:
"I love my central air."
I purchased our central air conditioner about a year ago. Where I live at it would sometimes get up to 98 degrees in the summer which is really unbearable with the humidity level high. When I first looked around at central air units, price was one of my major concerns. I decided to go with this particular model because it is highly efficient. Compared to when I was using the window ACs it has drastically lowered the price of our bill. It also uses a ozone layer friendly gas which I also liked. The contractors who put it in were fairly quick about it. From seeing them install it, it looked pretty easy to do. This particular model has lights for when it needs maintained or serviced which is really going to help out my wallet later on. So far I haven't had to have it looked at. Over all I am very happy with the way it performs. Lower bill and great cold air without having to lug around boxy window ACs. I really enjoy it and would recommend this brand to my friends and family.

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Date created: 2011-03-30 Location: Newtown, PA

Satisfaction Rating:
Review:
"Cool and comfortable!"
We installed this central air conditioner in one of our rental properties last spring. We chose it because it has a reputation for being effective, efficient, and also easy on the environment because it doesn't release substances that contribute to ozone layer damage. That's important to us. We also picked this model because it has a diagnostic module that detects problems and informs the contractor about them using a series of codes. This means that our contractor or repairman has an easier time diagnosing and fixing the problem, and saves us money on per-hour labor. This is a huge plus, especially because the unit is installed on rental property that we want to maintain financially profitable for us. Our Goodman unit runs quietly and has not yet had any problems. Our tenants have been very happy with the unit, and report that it keeps the house comfortable even on very hot and humid days. However, their energy bills have actually become lower since we installed this air conditioner, since this unit is so much more efficient than the one we had on that property previously. It's quiet and unobtrusive. I'd recommend this unit without reservation!

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Date created: 2011-03-28 Location: Los Angeles, CA

Satisfaction Rating:
Review:
"This Summer I Will Be Better Prepared"
Three summers ago I was unfortunately greeted with the failure of my air conditioning unit so I made the decision and commitment to install central air conditioning into my home. After reviewing the advantages and disadvantages of central air conditioning and couldn't help notice the advantages out weight the disadvantages and so I almost instantly called my local contractor to install my new Goodman unit. Since the installation I've been pleasantly surprised as how efficient this unit is comparable to standard window units. The only draw back I can recollect is that my unit was in need of repair almost 6 months after its installation which I feel was the result of the season changes and not the unit itself. Despite this set back I would still give my recommendation to friends who are in the market for central air conditioning. In addition, I dont think there is anything to dislike about this air conditioner because it is virtually maintenance free.

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Date created: 2011-03-27 Name: Stephanie
Location: Mississippi
Years owned: 4

Satisfaction Rating:
Review:
"Very Unsatisfied- Bad odor from unit"
Several years ago, we had to replace our air conditioning unit. Our local dealer who is experienced, licensed, etc., recommended Goodman. Although we usually do research before big purchases, we did not since we have know the dealer for over 20 years and have been very satisfied with the business. WHAT A MISTAKE!! It worked fine the summer we had it installed. The next spring/summer when we went back to cooling from heating, there was a bad odor that came from the vents. When we called our dealer, he said something about the "dirty sock" smell that some have complained of. It was upsetting since apparently this problem is frequent enough that the dealer had a "name" for the smell. He had to come and clean the coils for the odor to go away. The next summer, the same scenario. Last year we were charged a cleaning/servicing fee of about $200. A few months ago, the unit didn't work and a part had to be replaced. The dealer didn't charge us for service that time, although he said the warranty only covers the part, not the labor. We have let him know how disappointed we are with this unit. The smell makes us sick. He says he no longer sells Goodman. Apparently we aren't his only disatisfied customers Last week, we had to turn on the cool air for the first time this year, and "dirty sock" odor again. We'll have to call tomorrow for another coil cleaning. If only we had done some research, we could have been spared this inconvenience.

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Date created: 2011-03-23 Name: dd

Satisfaction Rating:
Review:
"DO NOT BUY GOODMAN"
WORSED EVER

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Date created: 2011-03-14 Name: B. Bailey
Location: Pensacola, FL

Satisfaction Rating:
Review:
"Failure to Satisfy Warranty"
After several months of continually replacing freon in a brand new ac unit, we contacted the company asking for a replacement. For over a month we got the run around and after four months still no satisfaction. BUYER BEWARE!! These are not folks who honor their word.

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Date created: 2011-03-14 Name: Danny Trent Trent Heat & Cool
Location: Jamestown, IN.

Satisfaction Rating:
Review:
"Know your contractor"
Before buying ANY hvac equiptment do the homework and find the best dealer in your area.Price has noting to do with it. Talk to people in your area for the BEST dealer. As all dealers know the parts in hvac equiptment are all common to each other. No company makes there own parts they have the same compressor, fan motors, electrical parts, ect. made buy Copeland,GE,Honeywell,ect. The problems are most always installation. Even the coils, line sets, ect. are made by someone else. So when your looking for equiptment don`t look for Name Brand but look for the best dealer and buy what he sells. Service and knowlege of hvac are more important than brand.

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Date created: 2011-02-24 Name: Eric
Location: Tampa Bay Area, Florida

Satisfaction Rating:
Review:
"Aweful"
6 service calls in 4 years. Simply awful. Installed by Air West air conditioning -- company can't get it fixed and has become adversarial. Avoid Goodman and avoid Air West Air Conditioning.

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Date created: 2011-02-19 Name: ED SMITH

Satisfaction Rating:
Review:
"JUNK"
A/C COMPRESOR BROKE 2 MONTHS AFTER CLOSING ON BRAND NEW HOME. 1 YEAR LATER COIL PAN CRACKED. JUNK!!!!!!!!!!!

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Date created: 2011-02-17 Name: P Rosko
Location: Ocala, Florida

Satisfaction Rating:
Review:
"Don't Buy"
Compressor died on the 6th day, the replacement compressor died in less than 1 year. 13 months & broke again. Junk! don't buy this crap.

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