Consumer Reviews of GOODMAN central air conditioners

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Date created: 2011-04-30 Name: D. Thomas
Location: Tucson
Years owned: 9

Satisfaction Rating:
Review:
"Reliable Air Conditioner"
I have owned a Goodman central AC for over nine years without any trouble. I have the unit serviced at the beginning of every season and I keep it clean and debris free. I am purchasing a new home and I need to replace the existing Carrier which is not working. I have had such good success with Goodman that I decided not to even shop around. I am in the process of hiring an A/C contractor currently.

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Date created: 2011-04-29 Location: lake charles, louisiana

Satisfaction Rating:
Review:
"My Air Conditioning Unit"
I have recently built my personal home and installed a Goodman air conditioning unit. I have went with this brand due to the price and the warranty that is behind it. I have sold many of these units and have not had a problem with them and if a problem were to arise it was covered under warranty. I decided to put this brand of unit in my personal home due to these facts. Many people do not know that most a/c units have the same parts such as compressors, contactors, ect and many people will not purchase a Goodman unit. Goodman does not advertise like other brands such as Trane and Carrier and this is why many people refuse to purchase them. I am very satisfied with my unit. It is now 5 years old and I have not had a single problem with it. I would recommend this brand of unit to anyone that is thinking about purchasing a new a/c system for their home or business. This unit comes with a 10 year compressor warranty, 5 year parts warranty and 1 year labor.

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Date created: 2011-04-27 Name: DUANE MILLS
Location: MILFORD NJ
Years owned: 4

Satisfaction Rating:
Review:
"CENTRAL AIR"
HAD FOR 4 YAERS ,BROKE DOWN AND LEAKED FREON TWICE A YEAR FOR THE LAST 4 YEARS, TOTAL PIECE OF JUNK WOULD NOT RECOMEND

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Date created: 2011-04-26 Name: Michael R.
Location: Humble, TX
Years owned: 2

Satisfaction Rating:
Review:
"Never again"
Replaced my 13 year old American Standard with the same size Goodman (inside and outside units). It cannot cool my house. Even the old failing American Standard could cool the house down. They put in a larger compressor. Then an additional return air vent. It still can't cool the house when the temperature is above 90F. It froze up over the weekend, so apparently the coolant is low. Same problem last year. This thing is only 2 years old!!! It does have a 10 year warranty so the leaks will be fixed. But even if they fix the leaks, it still can't cool the house on warm days...and the warranty doesn't cover that. They say "it is working according to specifications." I will investigate the cost to upgrade to another brand.

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Date created: 2011-04-19 Name: S Kennedy
Location: Pensacola, FL
Years owned: 6

Satisfaction Rating:
Review:
"Will NEVER buy again or recommend"
I purchased and had a Goodman unit installed in 2005. I replaced both the outside and inside units with Goodman. Fortunately I have a 10 year warranty. Each year since purchased it has failed. Some years just maintenance required. Other repairs needed, a capacitor, a circuit board (thought my house was on fire with that one), the fan (a blade came loose and was knocking)and this year we are replacing the coils. I have been informed by my AC guy this is becoming a big issue with these units. Labor is not covered under the warranty so you have to cover that.

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Date created: 2011-04-18 Name: Craig
Location: Orange County, CA
Years owned: 12

Satisfaction Rating:
Review:
"Choose your Contractor"
After reading most of the reviews on this site, It really appears that most of the bad reviews actually refer more to workmanship and installation quality rather than the product itself. Leaks are due to poor workmanship of the installer and a company that doesn't return your phone calls is not a reflection of Goodman quality. Airwest, inc. has been responsive and my equipment has performed properly.

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Date created: 2011-04-12 Name: M. Martin
Years owned: 5

Satisfaction Rating:
Review:
"Worst AC unit ever!!!!"
Bought new home with Goodman unit...had freon put in at 3rd year, new condenser at 4th year and coming up on 5th year,,,,,need new unit. You don't get a receipt when it comes with a new home. How do you get it repaired? Seems like we have over 200 complaints here. I'm thinking CLASS ACTION LAW SUIT!!

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Date created: 2011-04-10 Name: just another angry owner
Location: Texas
Years owned: 5

Satisfaction Rating:
Review:
"all those who support goodman"
For all those of you who support this company, they are well known, we are finding out, for doing things as cheaply as possible. We were just told by our service man that our unit has to have the evaporator coil replaced, just like the majority of people who have the same unit. They used cheap Mexican crap, and homeowners have been responsible for replacing them. Just like car manufacturers, where is the recall and doing what is right? They might sell more than anyone else, but I will never EVER trust this company. Do not blame the installers. Blame the company who does not do what is right.

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Date created: 2011-04-07 Name: A. Allen
Location: Greenville, SC
Years owned: 6

Satisfaction Rating:
Review:
"DEFECTIVE FROM THE START"
After putting in freon nearly every summer a tech pulled the coil and discovered a leak on the inside that could not be fixed. Bad part is their warranty ended a year ago on the unit and even though we have the documents proving it was faulty, they won't help. So now we are facing $1000 for labor and coil or a new unit for $2000. Not going with Goodman though. Researching other brands.

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Date created: 2011-04-05 Name: Russell Snoddy
Location: New Orleans
Years owned: 10

Satisfaction Rating:
Review:
"Katrina Goodman"
When we returned home after Katrina we found our Goodman laying in the backyard but still attached to the house. It was hot so I turned it on. Worked fine. 5 years later still works fine. When it does finally fail I'll replace with another Goodman !

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.