Consumer Reviews of GOODMAN central air conditioners

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Date created: 2011-05-26 Name: Georg
Location: Greensboro
Years owned: 4

Satisfaction Rating:
Review:
"Terrible quality"
My Godman unit came with the house unfortunately. i even have a service agreement, so my unit was allways taken a good care of. I even put a cover on the outside unit in the winter time to protect it. Today it stop cooling the air all togther, on a 92 F day. i was told by the repair man that my evaporator coil was leaking on two places, none the less. The coil is under waranty (5 years), but the instalation is not. the total damage was 1.150 Do not buy this brand, unless you are already stuck with it.

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Date created: 2011-05-26 Name: R.Lynch
Location: Goose Creek,SC
Years owned: 1

Satisfaction Rating:
Review:
"HATE IT /TOO NOISY"
I have this unit over a year now and I hated this unit. I don't know why my a/c guy recommended this. The unit is RIDICULOUSLY NOISY. Had to call him several times, ended up putting a padding underneath, despite that still annoyingly noisy. If I have the money, I will replace this with TRANE. I will not get this brand again. HATE THIS GOODMAN A/C!!!!!!

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Date created: 2011-05-25 Location: saddle brook, nj

Satisfaction Rating:
Review:
"My central air unit"
I have currently owned this unit for 2 years. I like it because it is quiet and keeps the house cool. Being able to control the temperature of my house is a amazing thing. I can just set it to a certain temperature and forget about it. The only thing that I don't like about it is that it doesn't cool my upstairs as much my downstairs level. However i was told that before buying it that i would need to get two in order to have both the same quality. So far i have never had to repair it nothing has gone wrong with it. I would buy the same brand again and would recommend it to a friend. I think it works well. It wasn't too expensive and has made my summers a lot better. It is also environmentally friendly which is a good thing. I like to buy products that are environmentally friendly.

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Date created: 2011-05-25 Location: Bethalto, IL

Satisfaction Rating:
Review:
"I love my Goodman AC central unit!"
I purchased this model last year and am very pleased with its performance so far. It keeps my house COLD, and I have yet to have any problems with it. There is nothing negative I can say about it. I have never had to have any repairs, or replace it, but it has only been about a year since I purchased it. It is environmentally friendly, so it makes me feel like I made a better decision purchasing this one rather than another. This particular unit is also the quietest one I have ever experienced. This unit also has humidity control, so with the Midwest weather and humidity, it is a lot less miserable. I don't think that I will ever purchase any other brand in the future. My old brand did not come close to comparison with this unit, and I am glad I saved up enough for the switch. I am now a loyal Goodman customer!

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Date created: 2011-05-25 Name: M. Kennedy
Location: Austin, TX
Years owned: 1

Satisfaction Rating:
Review:
"DON'T get a Goodman!!!!"
I moved into a brand new house less than 2 years ago, and last night I had to call an AC repair place because my unit was not cooling despite running 24/7. The repair man said that he had to add 10 pounds of freon because the evaporator coil was leaking and that it needs replacing. He said the good news is that the part is under warranty, but the bad news is that labor isn't covered and is $1268!!!! OMG! I can't believe that I paid $404 for the service call and freon last night, and now I have to pay for labor to replace a part that is less than 2 years old?!?!?! I will never have a Goodman again!!!!

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Date created: 2011-05-24 Name: S Roby
Location: Richmond, VA
Years owned: 3

Satisfaction Rating:
Review:
"Poor Quality!"
This is the 3rd unit that I have owned. The first one came with the house and failed at 3 yrs. Labor was not covered by warrantee. We have repeated this cycle 2 more times! The device also leaks coolant and later freezes up. I am ready to rip out a perfectly good furnace just to get away from this brand.

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Date created: 2011-05-23 Name: Lorraine Yarn
Years owned: 1

Satisfaction Rating:
Review:
"Mrs"
I have had for 1 month already had to replace the coil and a new compresser, if I would have read this page I would have never purchased. The poor guy that put it in has been out here 7 times and coming back again today. Will not exchange for a new one and can not get money back.

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Date created: 2011-05-20 Name: Jonathan
Location: Franklin, TN
Years owned: 2

Satisfaction Rating:
Review:
"Do not buy!!"
I've had the unit 2 years. In the first MONTH, the coil went out and we had to have it repaired. Now, 2 years later, the coil goes out again. Piece of crap. Thank God for a 10yr p&l warranty or I'd blow my brains out. As it stands now, it will be 2 days to get the part and we're out A/C all weekend on the hottest day of the year! Never again Goodman, never again.

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Date created: 2011-05-16 Name: M Warx
Location: Cleveland
Years owned: 5

Satisfaction Rating:
Review:
"Leaking Coil"
My coil starterd leaking this year and the contractor I called informed me that he is replacing at least 3 per week. He said Goodman was aware of the problem and even though they are failing at such a high rate they have no desire to help the homeowner with the cost to replace it ot the R-22. Cheap is Cheap

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Date created: 2011-05-14 Name: Eva Browning
Location: Reston, VA
Years owned: 3

Satisfaction Rating:
Review:
"Goodman AC - Planned Obsolescence?"
My new Goodman AC unit, less than 3 years old, wouldn't turn on this spring when the weather warmed up. I wasn't overly concerned because I knew that it was still under warrantee. The repairman said that the problem was a bad valve that had allowed the freon to leak out and that it needed to be replaced. While the valve was still under warrentee, the house call, diagnostics, freon refill and repair were not covered. I don't kow how much the valve cost, but the other charges came to $1200 out of pocket for a unit that was three years old. Do you hoemwork, consumers. Don't allow your ac installer to chose the brand of equipment for you. And take my advise and don't even consider buying a Goodman.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.