Consumer Reviews of GOODMAN central air conditioners
Read more about GOODMAN central air conditioners
Reviews by Series
Date created: 2013-08-24
Name: Caleb W
Location: Durham, NC
"Buy a Trane"
Our 10 year old unit had an evaporator coil leak and other prolems, and we bought a Goodman to replace it. Only three years later, it had an evaporator coil leak, on a brand new unit. Now four years in, the motor completely went out. If it were not for the warranty, we would be $2000 out of pocket for a brand new unit. Our warranty expires next year and I'm not looking forward to it.
Date created: 2013-08-09
My home is 20 years old. The original Amana compressor and coil failed after about 5 years. The repairman replaced it with a Goodman unit. Zero problems for nearly 15 years now and a fraction of the cost. Good, simple, solid, reliable.
Date created: 2013-08-04
Location: Cheaspeake, VA
"I Must Tell Besides Name Brand"
I must tell besides name brand: Goodman, Carrier, Trane, Tempstar, Nordyne, Lennox, Ruud, Rheem, Maytag, Thermal King, and much more brands that I can list, but there is one thing all this unit do and that is to condition the area. Now, most and some people especially the know-it-alls!!! These people go online, believe the hype online about warranties. Look, call the manufacturer to verify that warranty. You know some people think they're so smart it makes them not look so smart. Most manufacturers on their own website will throw you the warranty up there and even sell you the systems online, but please read the warranties and agreements thoroughly. To be honest, I live in Virginia and there is a large number of jacklegs in this trade. My recommendation is, a lot of companies don't understand theory along with heat/load calculation/cfm and properly sizing ductwork for a given installation. A person with this in mind is worth the money. Now, when looking for the right company look up reviews on that company and how long they been in the business. This will weed out the newbies just trying to make fast cash!!! PROPER INSTALLATION = PROPER OPERATION
Date created: 2013-08-03
Name: E. Chieppo
Location: Loveland, CO
I am an hvac contractor that has been working in the hvac industry for over 20 years. I have installed and worked on many different brands of equipment. There are definitely some lemons out there, but Goodman is not one of them. If you look at the internal parts and design, Goodman is one of the best in these categories. Many of the top higher end brands have similar design as Goodman. Goodman has had their design for a very long time and one of the best warranties in the industry. Goodman has made it very hard for the other top name brands to compete with their prices. One of the most important aspects of the functionality and longevity of the equipment is the installer. Most of the bad reviews stem from a bad, sloppy, and or corner cutting install. I have seen and/or worked on most brands in my 20+ years and I have chosen Goodman for my equipment.
Date created: 2013-07-17
Name: B. Lane
"Goodman Air Conditioning Unit"
Bought a 4 ton unit 5 years ago, bad mistake! Stay away from this brand. Parts are not available, have to be shipped from Texas and overnight fees began at $100 and $500. Our unit has turned out to be very costly, looks like we will have to replace but certainly not ever again with Goodman.
Date created: 2013-07-12
Name: Teresa Day
Location: Peoria, AZ
"Original AC Still Working Good"
We just had our AC checked to make sure that it's all good. It's the original AC installed when the house was built in 2001. We have it looked at every year as we live in the Valley of the Sun (Phoenix, Arizona), so it gets a work out. We are not the original owners. Unit is in excellent condition! No problems, no leaks. I was very surprised at all the negative comments. So I thought I would put my 2 cents in. If or when the unit goes out we will probably buy another Goodman. Several of our neighbors still have their original Goodman units as well and everyone is very happy with them.
Date created: 2013-07-09
"Goodman Works Great"
I have 2 units installed by builder, 5 years ago. Just had them serviced for the first time. The upstairs was blowing cool but not cold. Slight amount of freon added, back to normal. House stays cool even on 95 degree days. 4 of my neighbors have Goodman as well and not one of them have had an issue in 4-6 years since homes were built. What do we have in common... The installer!! In fact, the inspector we used said that the heating/AC installation was one of the best he had seen.
Date created: 2013-06-18
Location: Killeen, Texas
"No Good at All Piece of Junk"
I purchased a new home back in Sept. '11 with a new Goodman AC unit. It hasn't been a good 2 years and the compressor has went bad. The cost to repair $1300 which is just crazy. I have never seen a new AC unit completely stop working. This brand is just a piece of junk.
Date created: 2013-06-17
Location: Walker, LA
"2 New AC Units Not Working Properly"
2 new AC units, 3 ton and 2-1/2 ton units. Constantly low on freon. We have had 5 service calls in less than 1 month. They have added freon. The units continue to freeze up and leak water on my floors. Today they said they solved the problems. In the middle of the day, temperature will not get below 79 degrees. When it gets dark, it cools. The unit's housing in the attic is ice cold, but the rooms are 79 degrees. Bad installation. Wish Goodman would reinstall and check all connections. We are very angry and upset. 7 months old and only 2 months use of AC units.
Date created: 2013-06-16
Name: Craig Wiedder
"Quality of Installation VS Quality of Equipment"
I am amazed at the negative reviews posted about Goodman and Amana equipment. I have been in this business for over 40 years, and would advise you that, most of the horrible experiences that consumers relate are caused by the installing contractor and not the equipment manufacturer. Your first and most important selection should be the installing contractor. If you get this part right, you can be sure that he/she will not sell you a poor quality unit. Why would they? Lastly, my experience is that Goodman products are the best value equipment on the market. There are more expensive units available, but the higher price that you pay will go for national brand advertising and dealer rebate trips to Hawaii!
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.