Consumer Reviews of GOODMAN central air conditioners

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Date created: 2008-06-16 Name: J Badgley
Location: Tallahassee, Florida
Years owned: 10

Satisfaction Rating:
Review:
"J Badgley"
I have been in the HVAC field for 40 years. I have worked for a utility company's service department for 38 years. We repaired Goodman equipment and in general they are simple to repair and very reliable. Proper installation is the key to good running equipment. The installer must read the installation manual! I inspected new installations for the utility and you would be surprise on how many installers don't read the manuals. I am going to replace my AC system with a Goodman because they give you bang for the buck. Also I replace my equipment every 9 years. Technology changes and efficiency improves. It pays to upgrade if you can afford it.

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Date created: 2008-06-10 Name: Don Q.
Location: Murfreesboro, TN
Years owned: 13

Satisfaction Rating:
Review:
"Good units for the money"
Had 2 Goodman units in the house when we moved in 12 years ago, 1 gas pack downstairs and 1 split for upstairs. Both lasted 12/13 years with virtually no problems. Recently replaced both with the new Goodman units (13 seer), working great so far and saving on electric bills too. Was told by my HVAC guy who I trust 100% that Goodman bought out Amana a few years back and began using their designs, especially for heat exchangers, which are excellent. Like any brand, a proper installation is critical for longevity/performance.

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Date created: 2008-06-08 Name: Paul Olson
Location: Chapel Hill, NC

Satisfaction Rating:
Review:
"Goodman As Good as it Gets"
We installed a Goodman 2.5 ton a/c Furnace combination to replace a five year old Carrier system. Our energy bills dropped by 15% and our home was never cooler in the summer and warmer in the winter. Great product that has performed flawlessly

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Date created: 2008-05-28 Name: PAUL M.
Location: Naples, FL
Years owned: 10

Satisfaction Rating:
Review:
"GOOD UNITS"
I'm in Florida and I repair and install A/C units, I personally have two 3 1/2 Goodman units at my place of business for at least 10 years. The building has no insulation, and its made out of metal, which are very hard on A/C's no matter what brand. After reading some of your complaints it sounds to me like some of you just had shitty companies out to service your units, and it sounds to me like some units are undersized which builders tend to do sometimes. Be careful about companies (techs) bad mouthing other brands and other companies just to sell you a complete unit so they can make more commission, my two sons work for a big company here in town and this companies motto is sell, sell, sell!!! I went to a house to give a second opion which I do alot and another big company had told them the Goodman unit which was 4 years old was a piece of junk and they would sell them a new Trane unit for $6500.00. They got lucky and got my number from one of my long time customers, so I went out and found out by the serial number that it was under warranty and repaired it for $300.00 that was 3 years ago and the unit runs great so far. Always get at least 3 different quotes and ask allot of questions. Needles to say I have gotten allot of referrals from this family. Face it Americans, no matter what brand of air conditioners or appliances you buy. THEY JUST DON'T MAKE THEM TO LAST ANYMORE!!!! As a final comment, remember that servicing you’re A/C every 6 months for $89.00 in my area, will go a long way towards a long lasting and efficient unit. Be advised make sure you ask questions and keep an eye on the tech for they will do an incomplete job to get to the next job.

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Date created: 2008-05-23 Name: Mr. Bob Robinson
Location: La Jolla, CA
Years owned: 10

Satisfaction Rating:
Review:
"Mr. Bob Robinson"
I'm a HVAC contractor who has owned a Goodman Furnace & A/C system for over 10 years now. I have never had any problems and the system performance is great. I have installed thousands of Goodman Heaters & Air Conditioner over the years and have had almost no call backs and receive letters from many happy customers thanking me for a job well done and for a very good price. As in every business there are hacks, liars, and cheats. They are there to take advantage of consumers and / or general contractors who don't want to pay a fair price for a job to be done properly. I have repaired more Carrier, Lennox, Trane, Rheem, Schnider General systems than Goodman by a longshot. When Goodman is the 2nd largest A/C manufacture in the U.S. with a larger market share than all but Carrier, that speaks for itself. No manufacture is perfect, but most of the people that have had problems only have themselves to blame and the people they used to do the work for them. If you don't want to be screwed, then don't deal with screwballs, or con artist. Good Luck, the choice is yours.

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Date created: 2008-05-12 Name: J. Jjenk
Location: Alpharetta, GA
Years owned: 3

Satisfaction Rating:
Review:
Goodman was in older house we bought three years ago. It cools great and have only replaced the filters every six months.

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Date created: 2008-04-30 Name: R. Mosley
Location: Colorado Springs, Colorado
Years owned: 5

Satisfaction Rating:
Review:
Works like a charm. I have never had any problems with the Goodman AC system. I had it installed by a licensed contractor and have it routinely serviced every year. Runs very quiet compared to my old AC. I have no complaints about this air conditioner.

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Date created: 2008-03-12 Name: Robert Decker
Location: CA
Years owned: 10

Satisfaction Rating:
Review:
I install a ton of Goodman furnaces and air conditioners. If people are having problems with theres, most likely they chose a low ball contractor, or handyman type to install it. If Goodman is installed right, they last!!! I have two systems. I have put in so many I've lost count. I only ever had three call backs. Less than 1/10 of 1%. That is better that most!!

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Date created: 2008-02-21 Name: The Lucky One
Location: Houston, Texas
Years owned: 15

Satisfaction Rating:
Review:
15 years and still running!!! Replaced blower fan once in those 15 years and 5 months. "Still chilling with Goodman 12Seer in Houston!"

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Date created: 2007-08-27 Name: Silver, L
Location: Jensen Beach, FL
Years owned: 15

Satisfaction Rating:
Review:
I live in Florida and I have to say that my system lasted me about 15 years - and I'm not good about maintenance. Obviously the reason I'm on this site now is because it's taking it's last breath. I was thinking about replacing it with another Goodman - but now I'm having some serious doubts.

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