Consumer Reviews of GOODMAN central air conditioners
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Location: Chicago
Years owned: 1
Satisfaction Rating:
Review:
"Installed by me and a retired HVAC friend"
Brought unit on EBay. 2.0 ton unit was installed new at seller's home and house sold to contractor to be demo. So unit was not use at all. Had unit running for a year now with no problems at all. Used in a 2nd floor addition with spray foam insulation. Unit set at 78 and the GM does a good job keep it there. Electric bill for 2 AC unit around $100 I would buy another one. I think some the GM problems are mainly related to installation quality and not GM.
Location: Cypress, TX
Years owned: 13
Satisfaction Rating:
Review:
"On its 13th summer in Houston."
I have a dozen year old 3.5 ton Goodman condensing unit. It has been worked to death through all these Houston summers. I had an evaporator coil fail, and a fan motor. This is 10 seer unit. I would blame the fan motor failure on Goodman. The evaporator coil probably failed from a crappy install. The Goodman critics don't understand how important a quality install is.. all these leaking coils are probably from poor routing and soldering of the refrigerant lines and evaporator mountings. Vibration kills copper connections guaranteed. This year I replaced my A/C ducts and improved my attic insulation. I installed a Cool-n-Save mister on the condenser. I have the lowest electric bills in my neighborhood. I used 855kwh last month and we are having a very hot summer this year. This is a 27 year old 1750 sq ft ranch home with single pane windows.
Location: Claremont, CA
Years owned: 1
Satisfaction Rating:
Review:
"Goodman AC Works Great"
I tend to agree with those suggesting that dissatisfaction with Goodman may be largely due to poor installation. We have a weekday house with a 29 year old A/C unit that continues to run without a hitch. And, about a year ago we had a Goodman installed at our weekend place in Palm Springs - - which clearly gives A/C a workout. The Goodman runs flawlessly!! Couldn't be happier with the A/C in both of our homes. It all comes down to proper maintenance and quality technicians.
Location: Charleston, SC
Years owned: 11
Satisfaction Rating:
Review:
"homeowner"
I had a Goodman system installed after I bought the house I am living in now. It is now 11.5 years old. I have had two repairs done on it since I had it. The last one was yesterday. Two years ago, lightning came in and burned out the circuit board in the air handling unit in the attic. This had nothing to do with the unit. I lost a computer, ceiling fan, telephone, and dvd player in the same storm. The repair yesterday was from ants building a nest in the switch on the outside compressor unit. They shorted it out. Again, nothing to do with the unit, just plain bad luck. The switch had to be replaced. I have to agree with some of the other posters who have come to the conclusion that many of the problems with Goodman have to do with poor installation or trying to get a system to do something it wasn't made to do. (ie.. a minimally sized unit trying to cool a drafty old Victorian with half a dozen 90 degree angles in the main trunk of the duct work) When I got estimates to have this system installed, I had several contractors bad mouth Goodman. The contractor I used told me he could put in any system I wanted, but if I wanted a Trane or Carrier, the cost would be 1000$ more. I am glad I went with Goodman.
Years owned: 15
Satisfaction Rating:
Review:
"My life with a Goodman"
I have my Bryant unit replaced with a Goodman and in 15 years I had one service call. I have two other units which I seldom use, both Train and had a service call on one of them after 5 years of operations. I should have had put Goodman units in when I added on to the house, but I had no knowledge of their quality. I do now.
Location: Hastings, MI
Years owned: 3
Satisfaction Rating:
Review:
"great a/c"
This is the best A/C unit I have ever had. It is very quite and doesn't run allot to cool my house. I have never had a service call and never had it freeze up and quit when it was hot out. Buy a Goodman A/C and have it installed right and you will never have a service call.
Location: Surprise, AZ
Years owned: 9
Satisfaction Rating:
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"Home owner"
I have owned this house sense it was new 9 years ago and I am planning to replace my unit with a Lennox only because I got a good deal on it. The Goodman has held up to the AZ Phoenix summers very well and only recently has the performance gone down and the cost gone up, other than that the unit has performed well. Like some of the techs that have commented, some of you should check out your service company’s before you have them do work for you.
Location: Charlote, NC
Years owned: 5
Satisfaction Rating:
Review:
"No Problems with my Goodman"
I have 2 Goodman A/C’s after dumping my Lennox'S. Never had a problem. Great price, great cooling. I am sorry to hear about all the people having problems but maybe you should scrutinize your service companies before condemning Goodmans,
Years owned: 1
Satisfaction Rating:
Review:
"Great units....."
I just installed a gsc13 3 ton unit and it works great.....
Location: NJ
Years owned: 7
Satisfaction Rating:
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"Goodman's are good when installed proper"
I've been installing Goodman furnaces and Central A/C for over 7 years and never had a compressor failure nor major issue as stated in many of these postings. I also believe that most of these failures that the people on these posting have experienced is due to a lack of know how by their installers. From past experience I have found that many of these contractors tend to undersize or oversize the units and also use improper duct sizing. I find that 14 seer and over are surprisingly quiet for their size.
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