Consumer Reviews of GOODMAN central air conditioners

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Date created: 2012-05-13 Name: B Buchanan
Location: Buckbuc@cox.net
Years owned: 3

Satisfaction Rating:
Review:
"Goodman A/C Headache"
Bought 2 Goodman heat pumps 3 years ago. Within 6 months neither would hold freon. Multiple service calls on both. It's 103° in Phoenix today and guess who has no ac upstairs. Have seen mention of Class Action on this board. Sign me up!

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Date created: 2012-05-11 Name: Frank Odanell
Location: Richmond, VA
Years owned: 5

Satisfaction Rating:
Review:
"Inefficient and leaking after 3 years"
I have two in my house. During the cold winter, upstairs unit never had any problems but the downstair unit always stopped heating when it felt like. Repairman always came, cleared a sooted up thing where the vacuum hose went. It kept doign this every winter. Repairman said it is not supposed to clog, but it does. Cooling worked well the first year then the upstair unit started loosing coolant. Repairman came and charged it. After the second year both had to be recharged. The 3rd year, they found out that both cooling coils were leaking coolant and had to be replaced. Hundreds of dollars later, makes you wonder why a cooling unit that is immobile without moving parts would leak from a weld/solder deep inside of it, on both units?

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Date created: 2012-05-10 Name: Eric Lee
Location: Scottsdale, Arizona
Years owned: 2

Satisfaction Rating:
Review:
"Bad experience"
I purchased 2 new Goodman a/c units when I remodeled my home 2 years ago. My 4 ton unit has failed 3 times in the last year. On 2 occasions the Capacitors failed and the last time the Fan motor failed. My installing company said he will not install Goodman units doe to the high recall for parts failure. I will never buy Goodman products again.

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Date created: 2012-05-09 Name: D.Allen
Location: Houston,Tx
Years owned: 3

Satisfaction Rating:
Review:
"A law suit waiting to happen!"
Nothing but trouble!!! Unit is 3 years old and constantly in need of repair. Labor and freon alone have run my repair bills through the roof. If anyone wants to file a lawsuit count me in.

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Date created: 2012-05-08 Name: H.D.
Location: Dallas, TX
Years owned: 3

Satisfaction Rating:
Review:
"DON'T BUY GOODMAN!"
Like most others on here, we have had nothing but trouble from the very first summer we moved into our brand new home with 2 Goodman units! We spent hundreds to try to fix the problems we keep having with maintenance call after maintenance call only to finally spend thousands to totally replace the Goodman units with a more reliable brand (inside and out). Don't buy goodman unless you want a headache!!!

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Date created: 2012-05-07 Name: Mark C
Location: Orlando FL

Satisfaction Rating:
Review:
"Goodman A/C"
Please consider other companies' products before buying Goodman. Bad experience here with coil leaking, capacitor failure, motor vibration and cost to resolve. I am told that the new liquid coolants required by law burst thru Goodman coils. So why do they sell them and press you to buy extended warranty? You still pay for parts after they try and give you a story. Some good companies don't ask you to buy warranty, they back the product. Spend the $$ and get a Trane or something else. There is a difference. Stay away from Goodman/Amana. Good luck

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Date created: 2012-05-02 Name: J. Gasaway
Location: Oklahoma city
Years owned: 4

Satisfaction Rating:
Review:
"Do NOT Buy a Goodman"
It has been trouble from installation. The company did try to fix it & even got the Goodman rep to come out to inspect it & said the factory orifice was wrong. Still have problems.

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Date created: 2012-04-30 Name: D Clay
Location: longview texas
Years owned: 5

Satisfaction Rating:
Review:
"No problems"
I have had no problems with this unit I have a little rental property thus the reason for the number of units I own about 16 a/c units now of different mfgs and none have caused me a real problem. I agree with the prior post that the main thing is who installs your unit more than the mfg of the unit. The common denominator is the same guy installed all of my units over a period of 10 yrs I just installed another goodman today replacing a unit that was over 12 yr old the other goodman is my home unit installed 5 yr ago for the condence and 26 yr on the airhandler

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Date created: 2012-04-27 Name: R. Ponder
Location: Tomball ,Tx
Years owned: 3

Satisfaction Rating:
Review:
"Goodman is Junk"
Nothing but trouble!!! Unit is 3 years old and constantly in need of repair. Labor and freon alone have run my repair bills through the roof. If anyone wants to file a lawsuit count me in.

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Date created: 2012-04-25 Name: One disappointed customer of the Goodman product
Location: Milledgeville, Georgia

Satisfaction Rating:
Review:
"GOODMAN IS JUNK; DON'T BUY"
I am having the same problems every other consumer is having with Goodman. The unit started giving me problems when it was only three years old and the problems have not stopped and it's just year 4. I have been paying to replace the freon that has been leaking. I have been told that I need to replace the coil which is running me about $600-700. The company will not offer any support or take responsibility for these lemons they are building. They will only pay for the parts but not the labor. It seems a civil suit needs to be filed against this company. There are far too many complaints about the same problem for this to be a coincidence.

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