Consumer Reviews of GOODMAN central air conditioners

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Date created: 2012-05-31 Name: S. Bubis
Location: Philadelphia, PA

Satisfaction Rating:
Review:
"Beyond very unsatisfied"
Had unit installed by Goodman contractor in July 2007. Unit serviced every year. Unit frequently needed topping off of refrigerant. This year major refrigerant leak from evaporator coil due to formancy corrosion. Evaporator coil to be replaced with new style aluminum coil. Goodman contractor doing repair. Cost $2,000. Goodman air conditioner, never again. Class Action Legal Suit, count me in.

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Date created: 2012-05-30 Name: RONNEY
Location: TORONTO, ONT

Satisfaction Rating:
Review:
"GOODMAN"
Purchased 1.5 ton unit. Very happy with price and performance. It's all about the installer's knowledge. Get a hack and you will have troubles...

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Date created: 2012-05-30 Name: S Lindgren
Location: Cedar Park, TX

Satisfaction Rating:
Review:
"2AC units installed 2008"
The main unit coil failed within one year and was replaced under warranty. Now the coil has failed again in the main unit and needs to be replaced. Had the second unit checked and found a leak in the coil on this unit also. I will change the ac units once the parts warranty runs out and they will not be Goodman units.

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Date created: 2012-05-30 Name: Jo Lynn McCurley
Location: Milton,FL

Satisfaction Rating:
Review:
"SSX160481AB"
We replaced our 21 year old system ,that by the way was working great, but like fools we thought we probably were due for an update, with a 4 ton Goodman unit--nothing but trouble from the first month ( July 2009)We have had service calls upon service calls --as I write this I am waiting on a technician to arrive for repairs. Most companies won't even come out for Goodman repairs--the a/c company that we purchased it from went broke & now is out of business-so they're no help in this matter.I See another $5,000-7,000 being spent in the near future for another system---Goodman is the worst.

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Date created: 2012-05-30 Name: S. Bubis
Location: Philadelphia, PA

Satisfaction Rating:
Review:
"Evaporator Coil Problem"
In July 2007 we had a Goodman gsc130361 13 seer high efficiency louvered condensing unit and matching cased evaporator coil capf3636. New refrigerant lines were installed. Today a major refrigeration leak was found from the evaporator coil due to corrosion. Evaporator coil needs to be replaced with new style aluminum coil. The cost $2,000.00 The unit cost me $4,500.00 not 4 years ago. I believe a unit should hold up better than this. Thinking of starting Civil Suit against Goodman. I believe they knew about problem with units built between 2007 and 2009.

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Date created: 2012-05-28 Name: Kevin
Location: hamilton, ontario

Satisfaction Rating:
Review:
"Worst Piece of Garbage"
We purchased a Goodman outdoor air conditioner in August 2008, If memory serves me right that fall was very cool, so we only used it a dozen times. The following spring, a capacitor needed to be replaced (under warranty). The following spring, a capacitor, freon, and the main compressor needed to be replaced (the parts were under warranty, but I had a $500 bill for labour.) The following spring, it again did not work, the freon was completely gone, another $400 bill. That august, it stopped working again, the capacitor needed to be replaced, and the freon was again low. This spring, it again stopped working, will not cool. We are going to now replace a 3 year old air conditioner as I cannot continue repairing this unit. totally disgusting service.

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Date created: 2012-05-28 Name: M. Cook
Location: Weston, FL

Satisfaction Rating:
Review:
"Terrible AC Unit"
Very sorry I purchased this 16 seer Goodman ac. Installed in November. First service call within a couple of months, second service call within a couple of months of that and now on third service call. 1. Unit didn't heat on reverse cycle until 2 days after turned on. 2. Stopped Cooling. 3 Stopped Cooling. Service people come and flush out line, replace thermostat, I don't know what they will do this time, but it always costs me money.

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Date created: 2012-05-28 Name: Diane Hamilton
Location: Springfield OH

Satisfaction Rating:
Review:
"Great Deal So Far"
I bought my 16 seer 3 years ago and it has been working wonderfully since. Good price, great cooling. No problems.

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Date created: 2012-05-27 Name: F. Carpenter
Location: Surfside Beach, SC

Satisfaction Rating:
Review:
"Caveat emptor on Goodman"
Our unit is less than 3 years old and we just had to have the compressor replaced. It was still under warranty so there was no charge on the replacement compressor, but the labor charge was over $600. If we had it to do over, our purchase would not have been a Goodman. The guy who did the replacement said he would never buy a Goodman and he works for the company who sold it to us.

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Date created: 2012-05-25 Name: N. Pearcy
Location: Gardner, Ks

Satisfaction Rating:
Review:
"Homeowner"
I purchased a new home last year, and the a/c and furnace are both goodman. I have had the service tech out 3 times in a year to fix it. I have spoken with the service techs and other a/c shops, and all have said the same thing...crap. So when my labor warranty is up I'm swapping out for somthing better.

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