Consumer Reviews of GOODMAN central air conditioners

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Date created: 2009-05-26 Name: Bob Stebbins
Years owned: 5

Satisfaction Rating:
Review:
"No problems with Goodman units"
Our company has installed nearly 1,000 Goodman ac units over the past five years and I have to say, that as the lead service tech for our company, I see fewer problems with Goodman systems than any other. I have to question all these comments about coils being replaced due to refrigerant leaks....I've NEVER come across this issue on ANY of the Goodman systems we have installed. Yet I have runs across leaks on systems OTHERS have installed, not just Goodman, but Trane, Carrier, Lennox and others. In almost EVERY case, this is NOT a defective coil, but a leak due to POOR installation. I believe what is occuring here in most these cases is that the original installing company did a poor job of brazing the coil during installation, then just to cover their as****, they blame it on the coil not only to keep themselves off the hook but also to charge the customer additional (and unnecessary) repair charges. I would put Goodman up against ANY other brand on the market....if it's installed by a PRO it WILL perform like a PRO! It it's installed by a low-bidding HACK, it will break down and perform below standards. Once again, you get what you pay for. Go with the LOW BID and chances increase you will have issues, NO MATTER what the brand installed is. And just for the record, I HAVE seen legitimate coil leaks on several TRANE evaporator coils, NOT due to workmanship but actually weak joints from the factory.

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Date created: 2009-05-25 Name: Mike M
Years owned: 7

Satisfaction Rating:
Review:
"Freon leaks....."
These freon leaks are not because of faulty equipment, but due to shoddy installation. This is not Goodmans fault.....your contractor that installed the system did a poor job of brazing the unit in and obviously did not leak check their work before charging the system with refrigerant. No manufacturer's warranty will cover a poor installation job. And your contractor is probably telling you the coil is leaking just to cover their own ineptitude. My company has installed over 1000 Goodman ac units over the past three years with not one single incident of a refrigerant leak! What does that tell you? Hire a quality installer and you will not experience any problems. Hire a hack and you will have problems with any system, including Lennox, Bryant, Trane, Carrier or any brand! It's not so much the quality of the product, but it is the quality of the installation.

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Date created: 2009-05-05 Name: Y. Candiotti
Years owned: 6

Satisfaction Rating:
Review:
"Completely satisfied"
Our Goodman ac was installed in June 2003 and has been completely dependable. We have routine service performed every year. We have not had any breakdowns nor does it have any problems keeping us cool even on the hottest days of the year. We are very pleased with our system.

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Date created: 2009-04-14 Name: GOODMAN
Location: MN
Years owned: 3

Satisfaction Rating:
Review:
"Great Goodman Product"
The Goodman System installed in our house has worked great even in mn. I was a little concerned because the unit was priced very competitively but with a 10 year parts warranty how could I go wrong. It has been a very good system and they keep the cost down by not advertising and hiring ex ball players to sell the brand. I will by another Goodman system when I move.

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Date created: 2009-03-24 Name: GOODMAN
Years owned: 1

Satisfaction Rating:
Review:
"Excellent Unit - Quiet and Efficient"
We've only had our Goodman ac (13 Seer/2 Ton) gsc13 for 1 year , but we absolutely love it. Quiet and very solid cooling.

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Date created: 2009-03-14 Name: Sam Kruse
Location: Houston, TX
Years owned: 10

Satisfaction Rating:
Review:
"Goodman 5 ton AC."
I have had my Goodman 5 ton unit for 10 years. I have not had any problems. I have it checked out every two years for freon level, but none has ever been added. The air flowing across the evaporator coil has a 22 degree + drop in the hottest of Houston weather. The humidity level is around 50. I keep the temperature at 77. I went from a 4 ton a/c with a seer rating of 8.5 to this 5 ton with a seer rating of 12 and my electric bill dropped $75.00 per month. My house is 2800 sq. feet. Great for a ten year old unit.

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Date created: 2009-03-07 Name: Zachary Blanton
Location: Colorado Springs, Colorado
Years owned: 4

Satisfaction Rating:
Review:
"Excellent"
Has performed flawlessly and we are 100% satisfied with our purchase.

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Date created: 2009-03-01 Name: CT
Location: OK
Years owned: 5

Satisfaction Rating:
Review:
"Goodman split unit"
Our house is 5 years old, when we bought the house I upgraded the 5 ton 10 seer to a 5 ton 13 seer. The first 2 years were ok, then came the summer of 2006 when the average temperature was 105 degrees, the 5 ton wouldn't get the house below 77 degrees, I called an ac guy and they installed a txv and the problem went away, it was at that time that I found out our ac was undersized by 2.5 tons.. We are in the process of adding another unit.. And yes we will go with Goodman for the second unit.

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Date created: 2009-02-28 Name: Ruben Leiva
Location: Miami, FL
Years owned: 10

Satisfaction Rating:
Review:
"Best option....."
The best option !! 10 years on all parts, excellent quality, competitive prices.

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Date created: 2009-02-18 Name: Ken
Location: Gilbert, AZ
Years owned: 8

Satisfaction Rating:
Review:
"Don't let hacks install your unit"
We have been installing Goodman for years now. Their quality has improved greatly over the last 2 years. We have no problems with them at all. The main problem is that a lot of wanna be technicians install these units. Some of you people that have complaints have probably chosen to take the absolute lowest bid to install your system. Well, you get what you pay for!! Condensate problems are usually the result of poor installation. Also, airflow problems and improper cooling from a properly sized unit are due to poor installation. Some technicians frown on Goodman as well. Those techs are usually the ones who are not qualified to service anything!! We have installed both r-410a and r-22 systems with no problems. I have 2 Goodman units in my home as well, No problems. Once again, the unit is only as good as the company installing it.

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