Consumer Reviews of GOODMAN central air conditioners

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Date created: 2009-03-14 Name: Sam Kruse
Location: Houston, TX
Years owned: 10

Satisfaction Rating:
Review:
"Goodman 5 ton AC."
I have had my Goodman 5 ton unit for 10 years. I have not had any problems. I have it checked out every two years for freon level, but none has ever been added. The air flowing across the evaporator coil has a 22 degree + drop in the hottest of Houston weather. The humidity level is around 50. I keep the temperature at 77. I went from a 4 ton a/c with a seer rating of 8.5 to this 5 ton with a seer rating of 12 and my electric bill dropped $75.00 per month. My house is 2800 sq. feet. Great for a ten year old unit.

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Date created: 2009-03-07 Name: Zachary Blanton
Location: Colorado Springs, Colorado
Years owned: 4

Satisfaction Rating:
Review:
"Excellent"
Has performed flawlessly and we are 100% satisfied with our purchase.

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Date created: 2009-03-01 Name: CT
Location: OK
Years owned: 5

Satisfaction Rating:
Review:
"Goodman split unit"
Our house is 5 years old, when we bought the house I upgraded the 5 ton 10 seer to a 5 ton 13 seer. The first 2 years were ok, then came the summer of 2006 when the average temperature was 105 degrees, the 5 ton wouldn't get the house below 77 degrees, I called an ac guy and they installed a txv and the problem went away, it was at that time that I found out our ac was undersized by 2.5 tons.. We are in the process of adding another unit.. And yes we will go with Goodman for the second unit.

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Date created: 2009-02-28 Name: Ruben Leiva
Location: Miami, FL
Years owned: 10

Satisfaction Rating:
Review:
"Best option....."
The best option !! 10 years on all parts, excellent quality, competitive prices.

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Date created: 2009-02-18 Name: Ken
Location: Gilbert, AZ
Years owned: 8

Satisfaction Rating:
Review:
"Don't let hacks install your unit"
We have been installing Goodman for years now. Their quality has improved greatly over the last 2 years. We have no problems with them at all. The main problem is that a lot of wanna be technicians install these units. Some of you people that have complaints have probably chosen to take the absolute lowest bid to install your system. Well, you get what you pay for!! Condensate problems are usually the result of poor installation. Also, airflow problems and improper cooling from a properly sized unit are due to poor installation. Some technicians frown on Goodman as well. Those techs are usually the ones who are not qualified to service anything!! We have installed both r-410a and r-22 systems with no problems. I have 2 Goodman units in my home as well, No problems. Once again, the unit is only as good as the company installing it.

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Date created: 2008-12-08 Name: Jim Poe
Location: Southeast, MO
Years owned: 6

Satisfaction Rating:
Review:
"goodman is the best"
I, am a professional heat and air specialist, I service all brands, makes and models. And I have 42 years in service work. You must have proper duck work, proper return air, and proper size wire for any unit. Improper airflow will cause motor problems . And wire too small will cause electrical components, and motors to fail. I still like Goodman, mine is 6 years, no problems, it does a perfect job and is quiet ,and cheap to run.

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Date created: 2008-11-01 Name: J. D. Smith
Location: Scottsdale, AZ
Years owned: 15

Satisfaction Rating:
Review:
"Homeowner"
I own 3 and 3 1/2 ton Goodman A/C units which cool my 2600 sq foot home. They are 11 seer, and were installed by the builder's A/C sub when I purchased the home new in 1993. They have been serviced every year, and as I recall each has had a capacitor replaced once, nothing else. I replace the filters every two to three months, and use ones with ratings in the 700 to 1000 range (filters with too high a rating can restrict air flow . . . I've read the min rating should be 600 . . . I suggest checking w/ your service expert for the filter ratings you need). Other than that, they have cooled to our desired temperature, and worked flawlessly during the extreme Arizona summers. Also, I'm not aware of problems any of my neighbors are having with their builder- installed Goodmans. I am aware of three replacements in the immediate neighborhood, all after about twelve years in operation. I don't understand the significant dissatisfaction some posters are having with their units. Sounds like installation problems could be the basis for some of them. Based on 15 years experience, I recommend Goodmans, and am currently in discussions to replace my old units with new 14 seer versions.

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Date created: 2008-10-26 Name: C Hooper
Location: Fairview, TX

Satisfaction Rating:
Review:
"Its all in the Installation and planning, Goodman makes quality AC units"
I had a GE/Trane gas heating unit and a Lennox outdoor unit that was installed in 1985. I decided to update the home and after getting quotes ranging from $8500 to $12,500 for Trane units (stay away from Home Depot) I had 3 friends in the A/C industry reluctantly persuade me to look at Goodman. I had a 3 ton unit and furnace installed into my home and I am extremely happy. It keeps our home more comfortable and the utility cost has been reduced. Bottom line is if you’re A/C service rep does not do a load calculation on your home before he suggests a tonnage, then run. This has to be done in order to accurately see what size your unit should be. There are many factors such as return air, insulation, etc when factoring in what size should be used. Also your installation should not be cheaply done. It does not matter if you install Trane, Goodman, Carrier, etc. if the install is poor and cheaply done, your unit will not last. Investigate your service company that is doing the install. If they use duct board for air boxes, then also run. I am very pleased with the warranty that Goodman offers, no one else in the business comes close, and just for the record there are only 3 A/C compressor companies in the world and all of the manufacturers buy their products from these three, so most of the parts are the same. Trane makes you buy only Trane to charge you more and only gives you a 10 year warranty. Make sure your unit is serviced on a schedule as well, this will ensure long life and catch any problems before they become major malfunctions.

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Date created: 2008-09-17 Name: Jim M.
Location: Beaverton, Or.

Satisfaction Rating:
Review:
"I Wish I Had Bought These Units Years Ago!"
I recently had a Goodman gas furnace and Central air conditioning unit installed in my home. I immediately saw a 50% reduction in my heating bill over my old, and I do mean OLD Carrier furnace which didn't keep the whole house warm. The Goodman furnace not only costs a whole lot less to run, it keeps the whole house at and even, comfortable temperature. As for the 3 ton A/C?..All I can say is WOW!... It runs very quietly and efficiently. We have had one of the longest, hottest summers here in the Northwest, with temps. in the 104 degree area for days at a time and my 1,800 square foot home stay at a comfortable 72 degrees. The unit only kicks on about 2 times and hour and runs for approx. 15 mins. each time. I am very satisfied!!!

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Date created: 2008-08-29 Name: Greg Robinson
Location: Bakersfield, California
Years owned: 1

Satisfaction Rating:
Review:
"Great System"
I purchased a split Goodman system this year. I have used my master cool for the past 15 years the house is completely ducted, and was built in 1935. It has a forced air furnace that was 46 years old (Day & Night) I replaced the furnace with an 80% AFUE Goodman furnace, put a Goodman 4 ton coil on top pf it, then installed a 3 ton r410a 14 seer system for a/c we insulated the duct work in the attic, our home is now at 74 degrees all the time, and our utility bill had gone down this is amazing that an a/c unit can pull less electricity than a cooler Very Happy!!!! I recommend this to everyone who is shopping for A/C.

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