Consumer Reviews of GOODMAN central air conditioners

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Date created: 2012-07-19 Name: M. Rowland
Location: Floral City, FL

Satisfaction Rating:
Review:
"Sorry we bought this Good 4 nothing"
Had 3 ton, 15 seer all in one Goodman unit installed July 2008. July 2009, needed coolant. September 2009, needed coolant. May 2010, needed coolant. May 2011, guess what? Needed coolant. April 2012, needed..wait for it...coolant! Evaporator coil replaced at that time ($475 labor estimate- got a deal--only $300). Now it's the middle of July 2012 in Florida and the Good 4 nothing needs a blower unit. ($500-600 estimate for labor cost) I'm getting the total runaround from the manufacturer. I'm getting estimates for another unit and every company tech that comes out says how surprised he is that the Good 4 nothing unit isn't working and how it's the top of the line. Class action lawsuit? Count me in!

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Date created: 2012-07-19 Name: Mark Myers
Location: Houston, TX

Satisfaction Rating:
Review:
"Goodman air conditioners are cheap junk"
Looking to upgrade your hvac this summer? Do not buy Goodman air conditioning units. They are cheap junk, mine has had two separate components break in the first three years. And of course their warranty doesn't cover the $1500 labor to replace the parts.

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Date created: 2012-07-18 Name: D. Green

Satisfaction Rating:
Review:
"My 2007 Goodman is a POS"
System installed when house was built in 2007. Almost immediately, I started having trouble. After about a dozen repair tech visits from various companies, one of them finally decided to change the compressor. This solved the issue for awhile and then the condensor fan motor went out. Had this replaced and not starting to have problems with the compressor again. I had wondered if it was just incompetent repair techs, but I have had several different ones come to troubleshoot and they all end up telling me the samething...Goodman is a pos.

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Date created: 2012-07-17 Name: Jeff P
Location: Sacramento, CA

Satisfaction Rating:
Review:
"Warranty Beware >> Refrigerant not covered"
Purchased package heat/air Jan '11. Worked fine last Summer but first hint of heat this Spring, no cold air. Evaporator coil found to have small leak. Parts/labor covered, but left us with $365 bill for refridgerant. Called manufacturer and was told there is optional coverage during purchase process for that. Really? No complaints other than $7k for new heat/ac and 1.5 years later shelling out couple hundred bucks to replace what dealer said was likely damage during shipping.

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Date created: 2012-07-17 Name: J Sanchez

Satisfaction Rating:
Review:
"Piece of junk!!"
Our builder installed this 7 years ago in our new construction home. For the past 5 years we have lost ac and heat every season. Goodman is junk all around!! We would never recommend this to anyone. Now we are replacing the entire unit. Good riddance.

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Date created: 2012-07-15 Name: matt m.
Location: charsleston,sc

Satisfaction Rating:
Review:
"Absolute POS!"
I have spent almost the same amount of money repairing my Goodman ac than purchasing it. It is absolutely the most worthless piece of crap ever manufactured.

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Date created: 2012-07-13 Name: Dan
Location: Louisiana

Satisfaction Rating:
Review:
"Terrible"
I have been in my home for a year with a brand new goodman ac. I have had so much trouble with it I am buying a new system, its a pos!

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Date created: 2012-07-10 Name: P smith
Location: Texas

Satisfaction Rating:
Review:
"Garbage"
My unit is 2 years old and today went out again. The 2 years I have the unit I have made 3 service calls. 10 year warranties really? First call $300, second $ 350 and tomorrow will see how much $ this will cost me. Goodman is garbage.

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Date created: 2012-07-10 Name: Pete A
Location: Tampa Bay Fl

Satisfaction Rating:
Review:
"To the morons who say the installation is bad"
My Goodman 3.5 tom 15 seer compressor has sprung leaks 3 times in four years...you know how expensive freon is getting now.....when the little tubes crack at the top of the reversing valve all the time how can you say it's from a bad installation?...an installer goes nowhere near that area....it's just a bad design which cannot take all that vibration....I have a friend who works at Goodman distribution center and they have changed the design of the reversing valve and are changing them out in all the units...(obviously defective) so you out there stop saying it's from the installation....it's just Goodman...stay away!!

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Date created: 2012-07-09 Name: A. Klitzka
Location: Appleton,WI

Satisfaction Rating:
Review:
"disappointed but service was excellent"
I sent in an initial review of my Goodman model clj18-1a as being 7 years old and after only 2 years it froze up. I have to say the repair tech showed up by noon and it turned out to be a burned out dual run capacitator (?) Because I have a maintenance agreement, the service call was free and I also got a 15% discount on the replacement part. I still am not real happy about the a/c but I had to let people know Bob's heating and Cooling in Kimberly, Wisconsin are great people. Our family has gone to them over 40 years.

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