Consumer Reviews of GOODMAN central air conditioners

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Date created: 2010-04-07 Name: Leroy Jones
Years owned: 25

Satisfaction Rating:
Review:
"HAVE A PROFESSIONAL INSTALL!!!!!!!!"
I have sold and worked on Goodman units for over 25 years now and I know for a fact that if this brand is installed properly, then you will have no problems if any at all. In most cases that I have read on here, the unit was probably not installed correctly. Therefore, lead to many problems. Have a professional install your unit, not a kid with no experience right out of school. There are too many companies out there that throw this equipment in and don't take the time to do it correctly. I recommend Goodman. They are customer friendly, and back there warranty. You don't have to pay for a name. You get a good product for a good price or you can spend an extra $1000.00 on a Trane so they can have fancy commercials on tv. The unit is only as good as the installer. Simple as that.

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Date created: 2010-04-03 Name: Pete Damron
Years owned: 16

Satisfaction Rating:
Review:
"Think about This"
If you read any review about a product, you're going to see the unhappy people. What is the percentage making the complaint? How many people take the time to brag about the HVAC equipment? All HVAC mfg have complaints. If you sell more, you will have more complaints. I am not just saying this. I am trying to open your eyes. Goodman MFg is the world's second largest HVAC mfg selling more than any other brands. They have an outstanding warranty compared to the others. Goodman mfg Amana. They warranty for life. Go to the website and read for your self. Carrier has one plant located in Tyler, Texas. Just laid off 360 employees. The production shit moved to Mexico. Trane/American Standard, same thing 50% has moved to Mexico again Tyler employees lost jobs. The internet high is a great thing but the highway sometimes only goes one way with any HVAC equipment. First place, proper duct work. "Working mechanical" is a must and a trained installer that know what he is working on. Many companies sell up to a dozen brands. It's whatever they can sell. Again, 99.9% is the install. Many things can cause freon leaks over charged system. Dirty filters causing high head presure bad ref lines to begin with. A dirty filter can cause vibrations to start because of lint on blower wheels. I could go on for pages. However, the key is research. Try and find out the percentage of failures compared to success. That may be hard to do because a happy consumer isn't here placing a complaint. HVAC equipment is a big investment. It is a lot of the equity in your home. Goodman Mfg knows this and they didn't get to where they are today by selling junk and tin cans.

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Date created: 2010-03-11 Name: David Merkel
Years owned: 5

Satisfaction Rating:
Review:
"Great unit"
Never had any problems with this unit. Runs quietly and efficiently. Would recommend.

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Date created: 2010-03-01 Name: Newton
Years owned: 4

Satisfaction Rating:
Review:
"Great install = Great reliability"
Installed two separate units due to config of house and cool/heat needs. No complaints and only filter replacement for costs. Bills are reasonable.

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Date created: 2010-01-21 Name: Tom
Years owned: 1

Satisfaction Rating:
Review:
"air conditioning"
My new air conditioning system is great. It's quiet and it really worked good this winter. I love the new furnace. The A/C is good too!!!

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Date created: 2010-01-21 Name: Edward
Years owned: 3

Satisfaction Rating:
Review:
"a/c replacement"
My 4 ton 16 seer a/c & heat Goodman system has been nothing but great! My utility bill has decreased about 30% and the unit is super quiet! I replaced my old Rheem system and the difference is very noticeable.

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Date created: 2010-01-15 Name: Jacob Rhea
Years owned: 13

Satisfaction Rating:
Review:
"Goodman Gas Furnace with ac"
I had the compressor motor die about 6 months ago, Goodman still replaced the motor for free! Even though the 10 year warranty was done over 2 years ago!

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Date created: 2009-09-29 Name: Ed Burks
Location: Texas
Years owned: 1

Satisfaction Rating:
Review:
"So far so good"
Installed a matched 3-ton 14 seer r22 Goodman compressor and coil this spring. Everything working great so far. I replaced a 10-seer Bryant, and my electric bills have dropped over $100/mo during the Texas summer. The Goodman is very quiet compared to the Bryant. Good equipment cannot survive a bad install. The installer I used uses silver solder, no flux, and properly purges and charges the system. It wouldn't surprise me if the majority of the negative Gooodman reviews wouldn't be there if their installer followed those three simple rules.

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Date created: 2009-08-16 Name: Jill
Years owned: 16

Satisfaction Rating:
Review:
"Goodman Central air unit"
I owned a Goodman Central Air conditioner for 16 years. I would run it for about 5 months out of the year.I Have never had any problems with it. I now need to replace it and I will buy another Goodman! I extremely satisfied.

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Date created: 2009-08-13 Name: Simon
Years owned: 5

Satisfaction Rating:
Review:
"Typical problems"
Interesting to read all the reviews of the Goodman AC'S. First, we hav enever had any problems with our ac unit. and it was installed 100% correctly. The common problems with leaking is due to poorly educated installers uding flux when soldering (won't hold in freon), not installing proper raises on lines (required when hight difference btwn condensor and evaporator), not installing drain lines correctly and home owners not maintaining them (this will cause coil to rust/corrode). Goodman coils are made of copper lines and galvanized plates (same as all other brands). Do yourself a big favor no matter what system you are having installed or serviced. Download the installation instructions for each of our units - letter by letter - and go over the installation instructions with your installer / service guy. make them do things right and you will not have problems with leaking, etc. Btw: Goodman AC's use the same Copeland Scroll compressor as most other (more expensive) brands. So if Goodman compressor is poor, so is a Trane, Carrier, Lennox, etc since it sthe same components. Watch out for shady installers/service guys - they can easily butcher an install/service to make sure there is more work for them 3-6 months down the line (like soldering with standard tin as used for water pipes - it must be silver blend and no use of flux - just watch "pro installer" videos on YouTube and you'll see many use flux - amazing. glta

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