Consumer Reviews of GOODMAN central air conditioners

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Date created: 2010-04-27 Name: T. Osborn
Years owned: 2

Satisfaction Rating:
Review:
"Great products"
As an HVAC contractor with 12 years of experience, I have worked on every brand made. When my system kicked the bucket 2 years ago, I chose to install a Goodman 16 seer heat pump. The efficiency of this system is the best I've ever seen. To the folks that have had serious problem with their Goodman systems, I can promise you that a system is only good as the installer. I have been installing the Goodman line of products for over 10 years & have had great success with these products. Less call-backs & in Louisiana folks have to have their air conditioner so down time is not an option.

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Date created: 2010-04-23 Name: F. Muller
Years owned: 3

Satisfaction Rating:
Review:
"Proud Owner!"
I love, love, love my system. A product is only as good as its installer!

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Date created: 2010-04-22 Name: Al Adkins
Location: Central KY
Years owned: 26

Satisfaction Rating:
Review:
"26 YEARS OLD"
My 26 year old 7 seer Goodman air conditioner has developed a fatal leak. I also have a 20+ year old 55% gas furnace. Just for fun, I am quoting others but expect to replace both with Goodman 13 seer air and 95% furnace. Expect to save a bundle in utility cost. Located in central KY.

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Date created: 2010-04-20 Name: Brenda
Years owned: 4

Satisfaction Rating:
Review:
"DON'T BUY Goodman AC"
I bought 3 A/C units, 1 for my rental and two for the house I built. The first coil went out within the first year cost in 600$ to fix. The second went out costing 600$ plus 125 for freon and the third just went out cost 635$.

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Date created: 2010-04-18 Name: Gator
Years owned: 5

Satisfaction Rating:
Review:
"contractor"
Goodman has beefed up their copper. As a contractor, I have had good luck with them, been easy to work with warranty also. Customer comes first. If we have a problem, we stand behind it. Need to ask your A/C company what their warranty is as a company. If we change out parts on older unit, we have our own warranty regardless mgf. Sorry to here about problems. Choose your A/C company that will stand behind you.

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Date created: 2010-04-09 Name: Mrs D. Henke
Years owned: 5

Satisfaction Rating:
Review:
"Flawless"
Five years old and never a problem with this system. We have been very pleased with the performance of our Goodman furnace and AC.

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Date created: 2010-04-07 Name: Leroy Jones
Years owned: 25

Satisfaction Rating:
Review:
"HAVE A PROFESSIONAL INSTALL!!!!!!!!"
I have sold and worked on Goodman units for over 25 years now and I know for a fact that if this brand is installed properly, then you will have no problems if any at all. In most cases that I have read on here, the unit was probably not installed correctly. Therefore, lead to many problems. Have a professional install your unit, not a kid with no experience right out of school. There are too many companies out there that throw this equipment in and don't take the time to do it correctly. I recommend Goodman. They are customer friendly, and back there warranty. You don't have to pay for a name. You get a good product for a good price or you can spend an extra $1000.00 on a Trane so they can have fancy commercials on tv. The unit is only as good as the installer. Simple as that.

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Date created: 2010-04-03 Name: Pete Damron
Years owned: 16

Satisfaction Rating:
Review:
"Think about This"
If you read any review about a product, you're going to see the unhappy people. What is the percentage making the complaint? How many people take the time to brag about the HVAC equipment? All HVAC mfg have complaints. If you sell more, you will have more complaints. I am not just saying this. I am trying to open your eyes. Goodman MFg is the world's second largest HVAC mfg selling more than any other brands. They have an outstanding warranty compared to the others. Goodman mfg Amana. They warranty for life. Go to the website and read for your self. Carrier has one plant located in Tyler, Texas. Just laid off 360 employees. The production shit moved to Mexico. Trane/American Standard, same thing 50% has moved to Mexico again Tyler employees lost jobs. The internet high is a great thing but the highway sometimes only goes one way with any HVAC equipment. First place, proper duct work. "Working mechanical" is a must and a trained installer that know what he is working on. Many companies sell up to a dozen brands. It's whatever they can sell. Again, 99.9% is the install. Many things can cause freon leaks over charged system. Dirty filters causing high head presure bad ref lines to begin with. A dirty filter can cause vibrations to start because of lint on blower wheels. I could go on for pages. However, the key is research. Try and find out the percentage of failures compared to success. That may be hard to do because a happy consumer isn't here placing a complaint. HVAC equipment is a big investment. It is a lot of the equity in your home. Goodman Mfg knows this and they didn't get to where they are today by selling junk and tin cans.

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Date created: 2010-03-11 Name: David Merkel
Years owned: 5

Satisfaction Rating:
Review:
"Great unit"
Never had any problems with this unit. Runs quietly and efficiently. Would recommend.

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Date created: 2010-03-01 Name: Newton
Years owned: 4

Satisfaction Rating:
Review:
"Great install = Great reliability"
Installed two separate units due to config of house and cool/heat needs. No complaints and only filter replacement for costs. Bills are reasonable.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.