Consumer Reviews of GOODMAN central air conditioners

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Date created: 2013-05-15 Name: Mark K.
Location: Dublin, CA

Satisfaction Rating:
Review:
"Love this Unit"
I had a Sears A/C system that had been installed by my brother and a few of his friends to save money 27 years ago. It never worked correctly. It would run continuously and not keep up with the heat rising. I purchased a Goodman furnace and A/C unit as my furnace was also 27 years old. I will say I am quite happy. The unit quickly cools down and my utility bills are not out of sight. When the professional installer saw the way the old unit was installed, he just shook his head. I am sold that the results are in the professional install.

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Date created: 2013-05-14 Name: D.Shattuck
Location: Round ROck, Tx

Satisfaction Rating:
Review:
"Follow up"
I wrote a review on April 29 2013 after having my 2-year-old Goodman A/C repaired for the fourth time. Well guess what, May 10 it goes out again! Cost me another $250.00, so if you don't have anything better to do with your money by all means, buy a Goodman. You will definitely pay for it in spades! Should have bought a Trane!

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Date created: 2013-04-29 Name: D.Shattuck
Location: Round Rock, Tx

Satisfaction Rating:
Review:
"Don't But this Unit"
This is a fine unit when it works but have had it less than 3 years and has gone out 3 times! Which gets a little expensive. Just spent $500 today to have it repaired again. Do yourself a favor and pay the extra buck and get an AC that works. Because you pay less now but in the long run if you keep paying for repairs it adds up quick!

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Date created: 2013-04-25 Name: Gabriel S
Location: Pheonix, AZ

Satisfaction Rating:
Review:
"Learn the facts"
I'm a HVAC/R tech. I see failing units every day, and the amount of failures we've seen with Goodman is not any more than other top brands. It all depends on the installation, improper charge, improper size of equipment, etc. Brands don't matter. You are blaming a brand that has the same components as other brands. Most brands use the same compressor (except Trane/American Standard). I will tell you that Goodman is assembled in the United States of America but have components from other countries. Is Carrier better? Nope! Is Trane better? Nope! The reliability depends on the installer. A top of the line Trane unit will break down all the time if installed poorly. A basic 13 seer Goodman installed properly will work like a champ. Please find yourself a different contractor.

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Date created: 2013-04-18 Name: CMatthews
Location: Houston, TX

Satisfaction Rating:
Review:
"Don't work worth s_it!!!"
This unit was installed in my home which was built last 2009, and I m already having problems with it. I m trying to get some help but it’s too much costly and I can’t afford it. So far I'm being told that the problem is in the coil, but the darn labor is what kills me most. What do I need to do to get out of business?

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Date created: 2013-04-17 Name: martha shapiro
Location: lake worth florida

Satisfaction Rating:
Review:
"compressor noise & humming"
I have the same problem that Tony Diegidio Delray Beach has. I bought a top floor unit 5 months ago, this is a nightmare I cannot have a normal life and worse I cannot sleep .I have 3 Goodman rooftop ac units on top of my bedroom belongs to my neighbors, they kick on/off very loud and then produce a permanent very nasty low frequency humming while in use. Their technician said it’s normal and the association said it’s normal and "I have to get use to it". Wrong, I found out it is also the association legal responsibility to eliminate the noise since they are located in the common elements but I started first with the Palm Beach County Code Enforcement building dept. They came and measured the noise and find out an excessive noise, the ac unit owners were given 2 violations notices one for the noise and the other one is because they do not have a county permit for installation & inspection. They have until this June to fix the problem.

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Date created: 2013-04-13 Name: John Stewart
Location: Mulberry, Fl.

Satisfaction Rating:
Review:
"Bad AC"
A/C unit leaks. Installer had no idea on how to install. The thermostat put in hallway nowhere near to return. I wish I knew the name of the installer.

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Date created: 2013-04-12 Name: bob. c

Satisfaction Rating:
Review:
"Goodman stinks. had two both had problems."
I had two Goodman units; they are about 5 years old. The stupid contractor as most a/c guys are, they did not tell me about filling the extended warranty, so I replaced the heating and air unit. After 5 years, I put the other Goodman on my rental properties. That was fixed twice in only 7 years. It is amazing. You cannot have a unit more the 10 years and having one should be considered lucky. There is a problem out there with the consumer accepting these cheap Chinese made products...

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Date created: 2013-04-11 Name: Andrew R
Location: Austin, Texas

Satisfaction Rating:
Review:
"It's not Goodman's fault for all these bad reviews"
When my customers asked me, "Which brand is the best?" I simply tell them it all depends on the install. And it's true. I've been a HVAC/R technician for over 35 years and all I have to say is that 95% of these bad reviews are due to poor installation and lack of maintenance. Improper size is also another problem. Plus, Goodman sells to anyone either qualified or not, which causes so many bad installs. Our company has been selling Goodman for the last 10 years and we rarely have a problem with them. Goodman is owned by Daikin now, and this should really help Goodman/Amana's quality go up. Goodman has had some problems in the past, but those have been corrected. Seriously people, stop blaming the brand. It's the installer's fault. There's no such thing as a brand that is "best".

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Date created: 2013-04-09 Name: John kulesa
Location: Palm Bay fla

Satisfaction Rating:
Review:
"A.c. And heat pump"
Motor condition replaced after a six month new purchase. I think all your promotion bull is just that plus the charges to replace the motor the next repair need I will have unit thrown into the garbage where it belongs and buy from a honest and rut able brand name. I read some of the reviews and you should be out of business selling junk like u make. Shame shame shame. I hope other people read this and take heed and warning. I wonder this country is on its way to hell you people will answer to a higher authority on judgment day rest assure have a greedy day. Would I buy another Goodman product. Hell no...............

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.