Consumer Reviews of GOODMAN Air Conditioner
Install New Furnace or Central Air
Find a Local Heating & Cooling Pro
Quick, Easy, Free Service
Number of Reviews: 251
Average Rating: 2 out of 5
The opinions expressed in these reviews are the opinions of consumers that visited FurnaceCompare.com.
They do not necessarily represent the opinions of FurnaceCompare.com.
Review your GOODMAN Air Conditioner
|
Results 1 to 10 of 251 for GOODMAN Air Conditioner Reviews.
|
Date created: 2010-07-18
Name: Theresa M. Navarro
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
This air conditioning unit was installed 7 years ago. It has been broken 3 times! I had a Carrier for 22 years and it broke 1x. I hate this product and I will never buy another thing from this company. This has cost us so much money. We even had to pay for a part to be shipped to us. We weren't the reason that they didn't have the part in the store. Why would that be our responsibility? Do not buy a Goodman air conditioner. It is 100 degrees outside. Just got fixed 5 days ago. Now, it just stopped working. I am just home from the hospital. I cannot believe this is happening. I know we got a lemon and now I feel all your units are lemons. We would like to speak by phone to a representative of your company. This a/c unit has cost so much for repairs, it is criminal. I am thinking that many others feel the same. We are dying of the heat and now again I have to move in with one of my relatives because my house is deathly hot.
Date created: 2010-07-17
Name: Mark P
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
I bought a Goodman air conditioning unit. After only six months of use, the compressor failed. It cost 750 dollars in labor to have it replaced. The part was covered under warranty. One year later, the compressor failed again, during one of the hottest months of the summer, of course! This time, the part was not covered under warranty. The price to have it replaced this time was not worth it anymore. I gave up and bought a Trane. Do not buy this unit. Buyer beware. If you do, buy the 10yr warranty b/c these units will fail you when needed the most. Don't make the same mistake. You will pay in the long run.
Date created: 2010-07-17
Name: Paula
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
We are experiencing eye and throat burning, dizziness as well as ear
dripping when our Goodman ac is on. The terrible odor comes out of the
vents. Has anyone else experience this? It is not a mold or mildew. It
is more of a chemical smell. House is in north fl. We have been forced
out of our home due to this! Which is only a brand new 3yr old home!
Smell only comes thru the vents when Goodman ac is running! Pls respond
here if you have any helpful info. Ty PaulaFetty@comcast.net
Date created: 2010-07-17
Name: Dan
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
This isn't my first a/c in the home - I'm sorry we got rid of the old
"inefficient" one. Something is certainly up with our unit. I've had
over 5 service calls and it still doesn't cool the home - the Goodman
rep has even been to our home. It will run for hours and will not reach
the desired temperature until it finally gets cool at night nor does it
get the humidity out of the house. It gets so bad sometimes (when it is
really hot outside) that we have to go out to the car to cool down.
Date created: 2010-07-15
Name: N. Carter
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
Wow, reading these reviews are scary. New unit installed in new
construction home 10/05. July 09 unit quit. Service guy said all freon
leaked out. Service guy was also an installer so I was ticked and didn't fix it. This summer, 7/10 had a different company come out and verified that the freon leaked due to bad welds in the internal coils, but also told me the compressor was blown and would have been covered under the warranty last summer if that guy had been honest. Bad unit, bad service reps.
Date created: 2010-07-14
Name: B. James
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
Was talked into a Goodman by a friend of a friend who's in the a/c
business. My guess now is that he got some kickback from Goodman. The
unit has mostly been fine, but we've had far too many small repairs in
the past 6 years, and now with another larger repair looming are
switching to Rheem. FYI. Most of the companies that have enjoyed
getting to repair our system have told us it's junk.
Date created: 2010-07-12
Name: Jim
Years owned: 1
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
I have a 3.5 Ton Goodman heat pump. I believe it was chosen by the
previous owner because it was less expensive. The system is less than 2
years old. I have owned the house for 11 months. So far, I have had 5
service calls on the outside unit. Now, the compressor is out. Seems the
unit was made in 5/05, installed 8/08 but in service for less than 2
years. They say if it is installed correctly they will last, guess mine
was not installed right.
Going to have a complete new system installed. Will cost me plenty, but 5 service calls in 11 months. I can not deal with this anymore.
I will NOT be installing anything made by Goodman. Probably a good system, but you will probably get a poor install, thus poor results.
Date created: 2010-07-11
Name: Mike D.
Years owned: 3
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
Had this unit for 3 1/2 yrs. and then it started. No heat in a very cold
(low thirties in Florida. Tech found a wiring problem that made hot and
cold air blow at the same time. The next day, the air handler blower
motor went bad and had it replaced. Two months later, no cool air, no freon and had the compressor replaced.($500.00 labor) Now a month later, the A/C unit won't turn off causing the compressor to run constantly. Not satisfied with this unit. Can't rely on it to work as it should. Sales person told me it was the unit of choice for the money. Will never buy a Goodman again.
Date created: 2010-07-11
Name: Tom Mgerack
Years owned: 1
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
Totally poor quality. I went cheap and chose this over the Bryant system
due to price. My neighbor went with Bryant. Huge quality difference. Overall, not good at all, and dealer network is laughable. 10 years of
warranty parts but who will accept them, not the distributor. My condenser is louder. My air handler is louder and has less oar volume. Worst cheep mistake I have made in 11 months. 4 failures and I am so disillusioned. My neighbor is constantly rubbing my nose in it.
Date created: 2010-07-08
Name: C. Estess
Years owned: 3
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
I had a gpg13481151ab package unit installed 10-2008. Summer of 2009,
a/c unit started freezing up. Installer came out and found small leak and
recharged unit. The condenser fan was vibrating badly, so I asked what
could be done. He stated there was an updated blade available under
warranty, so I asked to get me one and I would install it. He refused,
saying he made a living on service calls so he would have to install it.
Guess the $3600.00 we paid for unit. 1 year ago did not register with him.
I installed new fan blade 7-2010 with new one, and it still sounds like
an airplane prop during run-up. Not too happy with unit nor the installer/service man.
