Consumer Reviews of the GOODMAN GSC13
Compare to Other Goodman Air Conditioners:
#4 of 5 Goodman Air Conditioners
Date created: 2014-03-01
Name: A. Levy
Location: Atlanta, GA
I purchased 2 of these units in 2007 from a well known local
dealer/installer. Fortunately I have 10 year parts and labor warranties
on these units as both have broken down multiple times ... evaporator
coils more than once, blower motor, freon leaks .... It is unbelievable
that a manufacturer can sell such junk. Never buy a Goodman ac product
unless you enjoy regular visits from the ac company other than the 2x
annual service visits. Yes, I do have a service contract and have my
units looked at/filter changed twice a year. When my 10 years is up, it
is going to be cost effective to junk these 10 year old units as the
repair cost/freon top ups are prohibitively expensive.
Date created: 2014-02-16
Name: Scott G. Nelson
Location: Howard County Maryland
"Consumer Ratings and Consumer Information Don't Always Line Up"
After reading many of the negative reviews on the Goodman gsc13 line of
condensers, I have to say that most of them don't include many of the
important factors that make a replacement of an old a/c unit successful.
First, the condenser has to be matched properly to the indoor coil and
fan and metering device. Second, the indoor coil should be inspected and
cleaned completely before any kind of refrigerant charge can be done
properly. Third, what was the reason for replacing the outdoor unit to
begin with? Was it due to compressor failure? Had the indoor fan (set to
run at the proper speed in the air conditioning mode vs. The heating
mode) and coil, along with the outdoor unit been cleaned and serviced
yearly? Fourth, when the installer came out to put the replacement
Goodman (or any other brand for that matter) condenser, did they use
proper charging methods? Micron gauge, nitrogen, proper brazing
practices? Was a liquid line filter drier installed? Was the original
r-22 refrigerant re-used or did the installer use new refrigerant. Was
the original unit failure a compressor burnout? Had the old unit leaked
often and did it need to be "topped off"? A properly installed and
maintained ac system should never need to be "topped off!". If it needs
to have refrigerant added, then it was either not installed properly
from the start, coils and fan have been neglected and are dirty, or it
has a leak. If it has a leak, the leak has to be found and repaired.
Otherwise, the unit will not work properly at all. Also, if the original
unit was improperly charged, then attempting to re-charge the new unit
with the same charge will not work. Charging a unit of any type is
probably the most critical step, other than properly sizing the unit to
begin with, and is the most common problem with new installations.
Anyone that walks up to you and tells you "you need freon (a particular
brand of refrigerant)" has probably not checked the indoor unit for
clean filters, fan, duct work, coil and metering device and the outdoor
unit coil first. First and foremost, all of the supply air vents must be
open and all of the return air grilles must be clean and unobstructed.
Once that mistake is made, it just snowballs down hill from there for
the short life of the new unit.
All of the factors listed above are critical to having a replacement unit installed, be a successful and satisfying experience. It doesn't matter whether you buy a Ferrari or a Chevy Malibu. If it is not properly serviced and maintained by a qualified service company(more importantly, a qualified service technician), then it really doesn't matter what brand you buy. Most brands are sub-divisions of larger companies. As was mentioned in a previous post, Lennox and Goodman are related. Goodman units are also used as Carrier replacements. You are usually paying for the name plate on the front of the unit. Most units use similar brands of compressor (2-3 Major Brand Names - Copeland, Tecumseh, etc.) and the construction of the coils is usually similar. The type of compressor matters also. There are sealed (hermetic) compressors better known as reciprocating compressors and scroll compressor that are most commonly used in residential applications. If the technician does not properly install a scroll compressor and it does not have safety switches for high and low refrigerant pressures, a leak could cause the unit to run without refrigerant. This is bad regardless of which type of compressor is used, but a scroll compressor cannot run without refrigerant, no matter what. It will lock up and be useless and have to be replaced. Before judging the Goodman condensing unit, consider these things. My personal experience is that the installer is the key. If the unit is not properly matched, installed with HVAC Best Practices and if it leaks, it can be ruined before it has a chance to do what it was designed to do.
My background is 26 years as a field mechanic, supervisor and apprenticeship graduate in Facility Management at the University of Maryland. There, I have worked on air and water cooled chillers, pneumatic control systems, heat exchangers, pumps, VFDs, air handler coils, fans, bearings and motors, 24 volt AC to 480 volt AC single and three phase equipment. I solder and braze baseboard heating system piping, refrigerant piping, etc. I have a HVAC Journeyman License and also a HVAC Limited Master's license and am insured to perform work in the private sector. I have worked on industrial/commercial/residential HVAC equipment for 26 years and own my own residential service company. I welcome questions and constructive criticism regarding my post. There are more than a few ways to accomplish the same goals when working in any industry and we are all learning continually as we go along. Even after 26 years, I still learn new things every day from others who have experience and who take the HVAC trade seriously. Thank you.
University of Maryland &
Source One HVAC LLC. in Howard Co. Maryland
Date created: 2013-07-07
Name: Ray Hillebrand
Location: Leavenworth Kansas
"I Got What I Paid For. Should Have Spent More"
I purchased a 3 ton unit to replace a 6 year old system just out of
warranty. It was professionally installed and when the technician
attempted to start the unit, the compressor hummed and refused to
start. It took a hard start capacitor to get it going. We left it
installed and will see what happens. Hopefully it's not an indication
of future problems.
Date created: 2013-06-18
Location: Bartlett TN
"Junk and No Help From Company"
I bought a Goodman AC unit in July of 2011 from an HVAC company that
is well-known in the Memphis, Tennessee area. May 31 of 2013, it
stopped blowing cold air. I had it inspected, the coil had a leak.
It is now going to cost me around $900.00 to fix. The coil is under
warranty so I donít have to pay for that. However, I have to pay for
the labor and freon, thatís the $900.00. I contacted Goodman to see
if they would provide any assistance since it was their product that
was at fault. They basically said go screw yourself, you bought it you
pay for it, but in much nicer terms. The AC unit is not quite 2 years
old yet and already I have to fix it. Only thing I can say is that,
this is a direct representation of the company and the product that it
Date created: 2013-06-06
Name: Stacy O'Gorman
Location: coventry ri
"5 years! R-22 leaked out!"
Ok. Goodman furnace and 3 ton A/C installed in June 2008. Turned the A/C
on blowing no cold air. $150 service call to find out R-22 leaked out
running at 18 psi. There is a leak. Going to cost us a lot of money to
find the leak. Then have to repair it and then install over 5 pounds of
R-22 that could cost over $500 just for the freon. We are trying to
decide just to cut our loses and start over with a Lennox system. Any
thoughts? This could cost us thousands to repair and we could put that
towards a brand new Lennox system. What should we do?
Date created: 2012-08-27
Name: K Brown
Location: Rochelle, IL
"Goodman AC unit"
This unit sucks, 6 years old, broke down 2 times and now its not under
warranty so it has to come out of my pocket if I want to get it fixed.
I've only had it for 4 years but the builder of our house didn't
register it so it sucks for me. Don't buy Goodman ac.
Date created: 2012-08-22
Name: Marty Zeigler
Location: Lake Elsinore CA.
"very reliable A/C unit"
I installed our goodman Gsc1304818a and all style coil with txv and 7/8
line set 2years ago and my wife loves it. The temperature here in Lake
Elsinore is at triple digits at least 3 months out of the year, and our
temperature inside is always total comfort within minutes. And our electric
bill is less than 150 dollars a month even with pool pump on 5 hours a
day. Before it was replaced we had a carrier 42000btu that ran all the
time and never cooled down the house.
Date created: 2012-08-15
Name: T. McMurtry
Location: Mannford, OK
I had a new 13 seer ( 3 ton) installed. It may have operated for 6 hours
before the compressor apparently went south. I now have the pleasure of
paying for another service call and the time/labor to remove and replace
the faulty compressor. Whether or not the replacement compressor will be
provided under warranty is still an open question. Piece of junk so far
as I am concerned.
Date created: 2012-06-30
Name: S Green
Location: Irving, Tx
"Goodman is junk"
Installed June 2009. Have had 12 service calls for various problems with
a/c or heat in that time. Now unit does not cool and three different a/c
repair companies can't figure out what is wrong. Don't even consider
buying a Goodman.
Date created: 2012-05-31
Name: S. Bubis
Location: Philadelphia, PA
"Beyond very unsatisfied"
Had unit installed by Goodman contractor in July 2007. Unit serviced
every year. Unit frequently needed topping off of refrigerant. This year
major refrigerant leak from evaporator coil due to formancy corrosion.
Evaporator coil to be replaced with new style aluminum coil. Goodman
contractor doing repair. Cost $2,000. Goodman air conditioner, never
again. Class Action Legal Suit, count me in.
Date created: 2012-05-30
Name: S. Bubis
Location: Philadelphia, PA
"Evaporator Coil Problem"
In July 2007 we had a Goodman gsc130361 13 seer high efficiency louvered
condensing unit and matching cased evaporator coil capf3636. New
refrigerant lines were installed. Today a major refrigeration leak was
found from the evaporator coil due to corrosion. Evaporator coil needs
to be replaced with new style aluminum coil. The cost $2,000.00 The unit
cost me $4,500.00 not 4 years ago. I believe a unit should hold up
better than this. Thinking of starting Civil Suit against Goodman. I
believe they knew about problem with units built between 2007 and 2009.
Date created: 2012-04-30
Name: D Clay
Location: longview texas
Years owned: 5
I have had no problems with this unit I have a little rental property
thus the reason for the number of units I own about 16 a/c units now of
different mfgs and none have caused me a real problem. I agree with the
prior post that the main thing is who installs your unit more than the
mfg of the unit. The common denominator is the same guy installed all of
my units over a period of 10 yrs I just installed another goodman today
replacing a unit that was over 12 yr old the other goodman is my home
unit installed 5 yr ago for the condence and 26 yr on the airhandler
Date created: 2012-02-01
Name: Andrew M
Location: Brooklyn CT
Years owned: 7
My 5 ton units works great, I got a 13 seer unit and wish I bought the
16. My electric bill was cut by half with this new unit (old unit was a
10 seer). The guy who installed it was a true pro. He told me that the
wire going to my unit was too low a gauge and I should go to a 10 gauge
wire. I went to 8 and have never had a problem with it. My only regret
now that electricity costs have gone up so high with Obama is that I
didn't get the 16 seer. Spend the extra money and get the 16 and have a
competent guy install it.
Date created: 2011-09-13
Name: Charles Rudolph
Location: Atco , NJ
"Purchase this from a local hvac contractor"
Purchase this from a local hvac contractor to replace existing unit. The
contractor knows me and stated no problems with this unit and the
manufacturer representative for warranty. Install on 4-14-11 ran until 7-14-11. When unit became loud, well they replace the motor 8-23-11, still issues the
compressor is loud it sweats and has short cycles and runs all the time
on and off, unbelievable made in USA. They should be out of business, I
am electrical contractor for 25 years, I would never treat anyone like
this, going to file a small claims in the court. Model # gsc130361fa
Date created: 2011-06-27
Name: DONT LISTEN TO DUMB A\C RIP OFFS.....
"R22 A\C PURCHASE"
I WILL BUY ANOTHER AT THE FAIR PRICE I HAD MINE INSTALLED BY A 59 YR OLD CERTIFIED HEATING AND AIR COND HVAC COMP.HE SAID I BAUGHT A GREAT UNIT THAT MATCHED MY 2 YR OLD COIL. MY OLD UNIT WAS 24 YRS OLD I HAD IT SERV. EVERY TWO YRS. IT WAS A NO NAME A/C .... BUT I TOOK CARE OF IT . PEOPLE THINK YOU DONT NEED TO CLEAN A\C UNITS WELL THATS WHY YOU HAVE PROBLEMS.... DO YOU CHANGE THE OIL ON YOUR CAR 1 TIME IN 24 YRS .NO WONDER YOU HAVE PROBLEMS. HE SAID MY COIL WAS TOO GOOD FOR OLD A/C UNIT AND PUT TOO LITTE ENERGY ON NEW 3 TON COIL.I BAUGHT ASC130361A 3 TON 13 SEER. WOW ...BEST A\C IVE FELT IN MY LIFE,EASY TO BREATH AND RUNS VERY LITTLE.I BAUGHT OFF INTERNET AND HAD INSTALLED BY A PRO HE SAID I WILL HAVE THIS FOR A LONG TIME. THEN, SAID MOST PARTS ARE THE SAME AS LENNOX WHICH HE SELLS FOR ALOT MORE MONEY.WHEN I TOLD HIM WHAT I PAID WITH FREE SHIPPING. HESAID I WAS FULL OF ----. I SHOWED HIM PAPER WORK AND HE SAID HE WILL GIVE ME 100% WARR 1ST YEAR PLUS MFG WARR IS INCL. NO CHARGE FROM GOODMAN.AIR WAS 42 DEGREES OUT OF VENT.TOTAL COST WITH INSTALL AND R22 FREON 1425.00 HE SAID A MATCHING COIL IS THE TRICK TO LONG LASTING A\C UNITS EVEN IF YOU PAY 6000.00 FOR HIGER SEER UNITS. HE CHARGED TO EXACT SPECS ON MANUAL FOR YTHE 3 TON UNIT .I HAD 2.5 TON 19 YRS BEFORE I FOUND THIS QUIET LOW COST A\C. I PAID 11OO.00 18 YRS AGO. AND SERVICED EIGHT TIMES. FIND OUT WHAT SIZE COIL YOU HAVE IN YOUR FURNACE AND MATCH A GOODMAN A\C .YOU WILL NOT BE MAKING A MISTAKE...HOMEOWNERS DONT KNOW CRAP ABOUT WHAT SZE COIL THE HAVE ,MAYBE THATS WHY THEIR A\C BLOWS WARM OR BREAKS ..LIKE MINE .I JUST LEARNED THIS OFF THE INTERNET. BUY A GOODMAN AND STAY NICE AND COOL.... JUST MATCH YOUR COIL SIZE TO THE A\C TON SPECS.......
Date created: 2011-06-27
Name: cool kat
"3 ton r22 unit"
I purchased a goodman unit.. what a deal ..... 1450.00 installed.. unit installed by a16 yr vet hvac man. I have AN AMERICAN STANDURD FURN. with 3 ton coil. this is the best a\c ive ever had, fresh dehumidified cool air .for those who had problems, sorry to here that.. my unit was built april 2011.the. 16 yr vet says most a/c units are built with the same compress. and parts.I refuse to listen to people who know shit about why their dinasour furn. and coil wont handle the a\c unit they baught and had someone who dosnt speak english install, flush , rewire,fill with correct amnt. of freon,test.warr.and enjoy a cool house.
Date created: 2011-06-24
Name: R. CRUZ
Location: YORKTOWN HGTS NEW YORK
"I'll let you all know"
HAVING A GOODMAN GSC130301 INSTALLED TODAY. WILL KEEP YOU ALL POSTED. AC WAS PICKED BY THE REPAIRMAN, SHOULD
I BE WORRIED THAT I'VE BEEN SET UP FOR A LONG EXPENSIVE RELATIONSHIP WITH HIM AND HIS COMPANY.
Date created: 2011-05-20
Location: Franklin, TN
Years owned: 2
"Do not buy!!"
I've had the unit 2 years. In the first MONTH, the coil went out and we had to have it repaired. Now, 2 years later, the coil goes out again. Piece of crap. Thank God for a 10yr p&l warranty or I'd blow my brains out. As it stands now, it will be 2 days to get the part and we're out A/C all weekend on the hottest day of the year! Never again Goodman, never again.
Date created: 2011-05-12
Location: Edina, MN
"I Love My Energy Efficient Goodman Air Conditioner"
I have owned my Goodman central air conditioner for five years now and I have to say it is one of the best on the market. It runs in the middle energy efficiency wise but that is still very good. I like the energy efficiency, keeps my electric bills low; I like how quiet it runs, how well it cools my house. Also the best part, I have had NO PROBLEMS IN FIVE YEARS! I really have no complaints about my Goodman central air conditioner. I would buy the same brand again because of all the details listed above, not that I will need to based on how well it is running now. I would recommend this to a friend to because of how much I like it and how cheap it was for the high quality I got. Overall, I would give my Goodman central air conditioner Five Stars...