Consumer Reviews of GIBSON central air conditioners

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Date created: 2012-08-04 Name: T hagelgans
Location: Nashville, TN

Satisfaction Rating:
Review:
"Bad reversing valves"
Crap. Compressor died 5.5 years after installation. Apparently due to a malfunctioning reversing valve. Do yourself a favor and seek a brand whose products will last longer than 5.5 years.

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Date created: 2012-03-31 Name: Joe
Years owned: 8

Satisfaction Rating:
Review:
"Installer error, not equipment"
If you have leaks in any unit its going to eat up a compressor...Have your installer on the chopping block not the equipment. As far as a capacitor break down? It's a $15 part, if you're getting railroaded on labor again, put your tech on the chopping block. My Gibson has run problem free for 8 years now, it's quiet and running 410a in it. Nice unit, great price and works every time for me. Just like any product it's going to get bashed by someone for some reason.

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Date created: 2011-08-11 Name: Jim

Satisfaction Rating:
Review:
"Gibson Review"
I've personally owned several Gibson units & have no complaints. They've performed as expected / needed. There is no way I could justify the additional cost for a different unit. The only thing that you'd be paying for is a name derived from advertizing, not performance!

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Date created: 2011-07-24 Name: Bernie Snyder
Location: West Chester P.A.
Years owned: 3

Satisfaction Rating:
Review:
"Its not the unit,its the installer!"
Had a 5 ton Gibson split system ac installed 3 yrs ago going on 4. Not a problem to speak of. Electric bill is lower than when I ran window units! Guys who put it in did a fantastic job. I Needed duct work throughout 6 floors of my house -- alot of work -- plus the install of the air handler and compressor. Spend the time to call around and get recommendations / opinions before you hire someone to do your work. You can purchase the best unit in the world with all the bells and whistles but if it's not installed correctly you got problems. A lot of companies will hire anybody. Remember:"If you pay peanuts you get monkeys" -- That goes for the contractor too. The company I hired used men from Local 19 Tinknockers Philadelphia P.A. I got 4 bids for the job. They weren't the lowest, but they weren't the highest either. All in all I'm very happy with Gibson's product and I'm going to call these guys back to install my heat pump.

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Date created: 2010-07-12 Name: Brad
Years owned: 8

Satisfaction Rating:
Review:
"Mobile Home"
Unit works great.

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Date created: 2010-04-02 Name: Denver Koon

Satisfaction Rating:
Review:
"Proper Installation Is Critical In HVAC Equipment"
Purchasing HVAC equipment is like buying a computer. There are 4-6 manufacturers of the major components, they are assembled and then Lennox, Carrier, Trane and others put there 'spin' on it to get you to purchase their product. It's no harder to stop a Trane than it is any other brand, simply because they all have the same parts made by the same people and they will fail. It's that simple. Proper installation and maintenance is the key to a problem free HVAC System. A lot of times, the trade people who sell the less expensive brands of equipment are poorly trained or do shoddy work. I suggest you use only licensed contractors, not technicians, and also people who are Accredited Members of the BBB. We sell and install 3 ton Gibson Condensers for $1195.00 and we simply do not have problems with them because we do it right.

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Date created: 2010-04-02 Name: F. Tarkington
Years owned: 3

Satisfaction Rating:
Review:
"Gibson Condenser is Good Investment"
I am a property investor. I have a great relationship with an HVAC Company named Denco who has a location in Houston and DFW. In the 3 years I have used them and bought Gibson condensers, I have had no issues. I really think proper installation is what is critical. As they explained it to me, new equipment should be installed with an in-line filter/drier and the system should be evacuated of all non-condensable gases. I highly recommend Gibson and Denco.

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Date created: 2010-01-12 Name: J Tate
Years owned: 2

Satisfaction Rating:
Review:
"Very Happy"
The units were in a house that I had purchased two years ago. The house was 50% complete when I bought it. I have finished the home and now live in. I have both the furnace and air conditioners. I think the product works well in my 6800 sq ft home.

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Date created: 2009-12-16 Name: Andy
Years owned: 7

Satisfaction Rating:
Review:
"The reason for AC problems"
I have 3 units in my house - one Gibson, one Ruud and one Carrier. I also am a service and installation technician and have worked on every brand of unit. The reason some of you have trouble with your Gibson units comes from the installation, not the unit. Because the Gibson units are much less expensive, it seems the contractors installing them are typically less competent and this leads to many problems. I have installed just over 400 Gibson units in six years and have had less than 20 minor warranty calls on them. No major problems and no problem that was not quickly fixed. I personally have not had any more or less trouble with my own units as well. The two really important factors are proper installation, especially the refrigerant charge, and qualified yearly service. Any brand will fall apart in a few years if people treat it as "maintainance free". One other thing that has become a major problem is the use of the so-called high efficiency filters, especially with any unit five years old or newer. The new high seer units have to have much more airflow than older style units, but using a pleated style filter cuts airflow almost in half. Then, people let the filters go for two or three months because the filter man says they will last that long, but they will severely limit airflow after even six weeks. A plugged up filter will lead to a failed compressor in just a few months. If you want high efficiency filtration, you need a bypass system. Use hi flow filters only and change them monthly and get your unit cleaned and serviced yearly and it will last ten years.

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Date created: 2009-05-13 Name: Joe
Years owned: 12

Satisfaction Rating:
Review:
"The truth about Gibson"
I have been working in heating and air conditioning for over 15 years and I have installed multiple Gibson and name brand systems such as Carrier, Lennox etc. They all have the same internal parts and I end up having to go back on the name brand systems more than I ever do on the Gibson systems. It all depends on how the system was installed and if they were installed correctly or not.

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