Consumer Reviews of CARRIER central air conditioners

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Date created: 2011-05-15 Name: Lee
Location: Raleigh, North Carolina
Years owned: 10

Satisfaction Rating:
Review:
"10 years still going in North Caroline weather"
Furnace and AC are by Carrier. We have only two complains with our current Carrier system: the condensation pan became rusted just this year which blocked the drainage value and our son's bedroom is not as cool as we would like. We are looking for a new system that can address both of these issues. The hardest of the two is our son's bedroom which is surrounded by heat (it sits above the garage and has a small barrier between the roof line and the ceiling). The room was a originally guest room, until our teenage son took it over. Generally, we think the builder placed the minimal unit in to meet requirements, the Carrier machine works hard in the summer months. We are looking for another unit which is bigger and better quality than what we have now. We have gotten several estimates from seasoned professionals. We have specifically asked for them to include Carrier with their other recommendations, because the Carrier system has never failed us for heating and cooling in the past .

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Date created: 2011-05-13 Name: T, Caddell
Location: Aiken, SC
Years owned: 9

Satisfaction Rating:
Review:
"Consumer Information"
Consumer beware. All you read on these type of boards may be wrong.My experience has been great with a Carrier product. However, a close relative had a not so great experience. The installing dealer would not help. So we called 1-800 Carrier and spoke to customer service. The information was forwarded to the local distributor. When they got involved it was all very different. The bottom line is most all manufacturers build good products but are sold to independent contractors to be installed. This is where the differences start to appear. The system is only as good as the company who, sizes it, determines application, installs and maintains it. If you feel you have purchased an inferior don't take "no" from the installing dealer. Get the manufacturer involved. They want to protect the reputation the have spent a lot of time and money building and can dictate to the contractor what will and will not be done.

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Date created: 2011-04-21 Location: Steens,MS.

Satisfaction Rating:
Review:
"My carrier AC surely helps with this hot Summer coming!"
We've owned this for over two years now. What we like about it is how cool it keeps us! What we dislike about it is when I want to turn it off it has a delay before it completely turns off, but thats all AC units. We have never had to replace or repair it. I would definately recommend this to a friend and have another of the same one installed. The Carrier brand to us is a quality brand unit. My wife loves the cold. I have to cover up in a blanket sometimes. It is also extremely quiet. I couldn't think of any better unit out there!

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Date created: 2011-04-19 Location: Paso Robles, California

Satisfaction Rating:
Review:
"Greating Cooling-per-Dollar"
As a renter, I'm somewhat at the mercy of my landlord when it comes to the products in my home. Thankfully, the air conditioner works beautifully. We have very high, dry heat where I live and this machine keeps up with it quite well. The only flaw I've noticed is that if it's already warm in the house, the ac unit has a hard time getting the house cool again - if I don't turn the ac on until noon, for instance, it's 3 or 4 by the time the house is back to a reasonable temperature. However, if I set the thermostat early and leave it on, this unit does a fantastic job of keeping the house at a consistent temperature. I've had one repair on this unit, which was to the exterior cooling lines. A dog had chewed through one of the insulating pads and the line was leaking, which meant that the compressor outside wasn't working at all. The repair was simple and cheap, and I was back in cool air in no time. I would absolutely recommend this to a friend, and would absolutely buy one again.

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Date created: 2011-03-30 Location: Tampa, FL

Satisfaction Rating:
Review:
"Carrier is a Brand Name That You can Trust"
The central AC that we have right now was already here when we moved in a year ago. The AC that we have is made by Carrier. The house was built in 2003. Window units are OK when the area is enclosed like the bedrooms and can be sealed. But if you have an open floor plan where essentially all areas in the house are open, you have to have central AC. Since our house has an open floor plan it would be either no AC or central AC. When the compressor in the heat pump failed, we hired a service man and he diagnosed it and fixed it. The AC had been running ever since and has not given us any major problems at all. Another thing we like about it is that it is quiet. You would not even know if it is on or not. I would definitely recommend it to someone I know because of its high efficiency and at a reasonable cost.

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Date created: 2011-01-07 Name: Simon Hoss
Location: North York, Ontario

Satisfaction Rating:
Review:
"Aire One heating & cooling Markham"
After carefully reviewing quotes from different companies, I decided to choose Aire One. They provided me the most direct response and pricing for what I was looking for on the Carrier brand. They got the job done within 1-2 days, and I have no complaints about their service. Quick, efficient, and the installers cleaned up and left no mess in my home. I can say that this is a company that is very reputable in my eyes and recommend this company to my friends and family members.

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Date created: 2010-12-14 Name: p mistico
Location: st aug, fl

Satisfaction Rating:
Review:
"ac unit"
Came with home ac unit reliable quiet I had one slight problem with the moter cost $20.00 to fix. Will buy carrier again.

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Date created: 2010-12-01 Name: T Jones
Location: DeSoto, Texas

Satisfaction Rating:
Review:
"Infinity Heat Pump"
I have two Carrier Heat Pump Systems. One is about 10 years old and working with no problems other than a fan motor replacement a couple of years ago. I purchased the 10 yeare Parts and Labor warranty so the motor replacement did not cost me a dime. The other unit is one of the new Carrier Infinity Systems. I LOVE it. It is so quiet and does a tremendous job in cooling the house and removing humidity. I would recommend it to everyone! I have read a lot of the reviews on this site and suspect the real problem with all the unsatisfied folks under all of the equipment listings is sorry service companies and installers. I would think that a good Dealer would have some pull to take care of any problem if they just wanted to do it. Blaming it on the manufacturer is probably their way to blow off customers. My local Dealer did a first rate installation and also took care of me when my unit failed that one time. As long as Carrier continues to make the most efficient equipment, and my local contractor sells it, I'll continue to buy it when I have other HVAC needs.

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Date created: 2010-09-16 Name: Timothy Doyle
Location: Las Vegas, NV

Satisfaction Rating:
Review:
"38CKB060"
Good quality and efficient air conditioner

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Date created: 2010-07-23 Name: Mike S.

Satisfaction Rating:
Review:
"Do your homework"
I worked in the industry for many years, Carrier (and Trane) are the best bar none. Most of the others are owned by the parents of these two. Proper sizing, application and installation is key to determining if a system that lasts for the summer or a generation. Ask questions about the experience and skill level of the installing techs and challenge the dealer to make sure the good techs are present and not out running service calls that day, leaving poorly paid half wits do the installation.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.