Consumer Reviews of Bryant central air conditioners

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Date created: 2010-07-18 Name: Michael M.

Satisfaction Rating:
Review:
"BDP 561cj042"
Purchased the product 4/1996 and it has been a champ for this many years. Replaced the dual run cap and installed a 5-2-1 compressor saver. Works like a champ it is only a 10 seer which uses 4444 kw an hour, when it dies will address it when I cross this bridge. 5-2-1 compressor savers are easy to install, the guy wanted $300 to install it, I said remove it and purchased online for $45. It was very easy to install.... not sure if they work for r-410a.

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Date created: 2010-07-16 Name: David Greene

Satisfaction Rating:
Review:
"Don't Buy a Bryant"
We bought our home 5 years ago and it came with a Bryant 5 ton ac unit and furnace. We have had to have the furnace repaired twice already and today we find out on a 93 degree day that the compressor is shot. Would cost $2,600 to fix and the repair man said it wouldn't be worth it. We are now having to replace the system with a Lennox at $4,666. Nice. I hate Bryant ac. Oh and the kicker is that our warranty was up only 2 months ago. Urrrrrrrrrrr.

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Date created: 2010-07-08 Name: Danny Goldsmith
Location: MA
Years owned: 1

Satisfaction Rating:
Review:
"My New Air Conditioner"
My new 2 ton Bryant Preffered Series a/c was put in June 2010. I had to say goodbye to my 30 year old York/Borg Warner unit that died. Living in MA., we don't use these appliances all the time. I have read the reviews and I laugh. There are only 3 or 4 manufacturers making a/c compressors. The most important things for me are, Scroll Motors, Seer and Decibal Ratings and who is installing it! In addition to this new a/c, I had put in a new A/C Heating system 2 years ago for the first floor. I have 2 heating systems and 2 a/c systems. The one two years ago, I had put in a Carrier Infinity System. It has a Seer of 21. My electric bill has gone down. I think some of these reviews are bogus. I would recommend a Bryant a/c to anyone as well as a Carrier. My dealer and a few other people have told me that Trane units have been delivered damaged. Lennox requires a different schooling and tools to install and work on. Goodmans has finally caught on to using scroll motors. Is one brand really better than another?

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Date created: 2010-07-03 Name: S. Woods
Years owned: 16

Satisfaction Rating:
Review:
"AC finally crashed"
We had a 16 year mid level furnace and A/C. The A-coil finally got a hole in it and leaked freon, our first major problem. We replaced the entire system with the Evolution and have already noticed a big difference in the energy bill - for our good. The furnace never needed a service call but we decided to replace both at once. I am really looking forward to see how my heating bill will be affected.

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Date created: 2010-06-23 Name: M. Blarney
Years owned: 1

Satisfaction Rating:
Review:
"Bryant Evolution System - Poor A/C Controls"
We purchased the top of the line Bryant Evolution Furnace and AC. The furnace kept faulting all winter. Installer finally found the problem (I hope), but the biggest problem I have is with the ac unit. With humidity control turned on, the blower will only run on low speed, doesn't matter where I set the manual fan speed setting, it will only run on low! I spoke to a Carrier engineer and this is how it is programmed to increase efficiency, he said “very unfriendly user design”. This won't cool my house. The first twelve vertical inches in all rooms are freezing. Our feet are real cold, and the floor to floor variation is ridiculous. So after figuring out how to turn off the humidity control, it runs a little better. The fan will run at any speed (which helps circulate the air properly) until the room temp is with 2 degrees of thermostat setting. You guessed it, it will only run at low speed again. So we have a constant battle trying to maintain an even temperature in the house. I’ve been told there is no way around this. If you own a larger home with multiple floors and want even temperature control, don’t be fooled with this system. Buy another that gives you fan control. It might work better if you have a zoned system but I don’t at this time.

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Date created: 2010-06-21 Name: M.J. Smith
Location: Brandon, FL
Years owned: 10

Satisfaction Rating:
Review:
"Bryant has been repair prone"
Rather than install the builder grade, I upgraded my air conditioning/furnace unit when I built my home in Brandon, FL in 2000. My 12 seer air conditioning failed 1 day after the 1 year warranty period and required several hundred dollars in repairs. The local HVAC company worked with Bryant and they agree to furnish parts (including a failed condensor coil) since I was so close to the warranty, but I still paid several hundred dollars in labor. 6 mos. later, the unit failed again, leaking freon and several parts failures. I purchased a home warranty to cover this unit since it had now cost me almost $1,000.00 in repairs and was less than 2 years old. For the past 9 years, I've been afraid that my home warranty company would drop me due to the number of calls on this unit. It has practically been rebuilt down to the thermostat. I've had to put up with many periods, sometimes several days of no air conditioning while parts were ordered or when my warranty company has assigned me to a repair company with limited hours or days of service. (It really likes to break down the day before a holiday weekend too.) I wouldn't buy Bryant (or Carrier their twin) again given the experience I've had with this unit. I've made sure to get twice yearly maintenance to keep my home warranty in effect and have now been told that the unit is shot and on it's last legs. Going back through my records, I'd had 8 different local HVAC companies work on the unit and none have ever indicated any problems with the installation so it seems that it must be the equipment. I'm researching replacements now but have seen nothing to make me consider another Bryant or Carrier.

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Date created: 2010-05-27 Name: Ed
Years owned: 4

Satisfaction Rating:
Review:
"ED"
After only 4 years, this unit had to have a hard start pack installed. It has a 10 year warranty and now I am told it will cost me over $500.00 to have it repaired. I don't think so. These units should not need this part till well into it's lifetime. If I don't get some satisfaction, it's 1-800-my attorney. Never again will I purchase anything from Bryant.

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Date created: 2010-04-09 Name: Terri Anderson

Satisfaction Rating:
Review:
"Do NOT buy a Bryant"
We bought our house 4 years ago. The house has a Bryant AC, that is 10 years old. The last four years has cost us enough in repairs to have bought a new AC! A loud piece of junk!! I turned it on for the first time April 1,2010 to find out it isn't cooling. It has leaked oil all over the pad too. I am over it. We are now trying to figure out what to replace it with before it gets too hot. I would not buy a Bryant.

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Date created: 2010-04-09 Name: Drew Oakley
Location: Beaumont, TX
Years owned: 3

Satisfaction Rating:
Review:
"Junk"
Worked ok the first year but then nothing but headaches the last 2 years. Keeps breaking down and needing repairs. Total waste of money. I do not recommend Bryant at all. Drew Oakley Beaumont, TX

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Date created: 2009-11-05 Name: B. Mulford
Location: Florida
Years owned: 22

Satisfaction Rating:
Review:
"Bryant 22 yrs and still running"
My home is 22 years old and still has the original unit running strong and never needed a repair call! A/c runs 10 months out of the year due to the Florida heat. Will replace this year due to building an addition on the house and to get a more efficient unit. a great product!!!

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