Consumer Reviews of Bryant central air conditioners

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Date created: 2010-07-30 Name: H. Clausen

Satisfaction Rating:
Review:
"buyer beware"
I paid over $4000 to have this chinese made junk installed and have spent over $1500 in repairs over the past 3 years having it repaired. It craps out every summer and of course the warranty does not cover the labor to fix this pos. Bryant is a cheap product and a total waste of money.

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Date created: 2010-07-29 Name: Robert Mathis

Satisfaction Rating:
Review:
"Junk"
2 years old and has broken down 3 times already. Leaks all the freon out and motor seized up. I have spent over $680 on "non-covered" repairs on this piece of junk. Don't waste your money on a Bryant..it is worthless.

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Date created: 2010-07-24 Name: Bill Grant

Satisfaction Rating:
Review:
"Poor Product/Service"
Can't say anything good about the unit. Replace old unit June 28th. Worked two days and failed. Technician said it was a bad A-coil. Replaced the A-coil. Worked a few days and failed. Replaced the A- coil again. Worked 10 days and failed again. This time (Saturday morning) some valve is bad. Just call Monday morning. Of course, predicting 100+ temperatures. Either Bryant or their dealers have a major quality problem!!

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Date created: 2010-07-20 Name: M. Hicks

Satisfaction Rating:
Review:
"Two speed doesn't last"
The compressor has gone out twice on our less than 5 year old system. Bryant wants the service guy to put in another compressor, which costs labor and freon. What is a 10 year warranty worth when it costs you hundreds every time you use it?

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Date created: 2010-07-19 Name: L. Delgado

Satisfaction Rating:
Review:
"Awesome AC"
Bought the Evolution 20 Series in 2008. The two speed compressor makes it very energy efficient. The variable speed air handler keeps the temp cool without the ups and downs in temp. For those of us in hot climates, you'll love the humidity control -- you can take it down as much as you like and make the house feel like the "dry freezer" cold. Definitely recommend it.

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Date created: 2010-07-18 Name: Michael M.

Satisfaction Rating:
Review:
"BDP 561cj042"
Purchased the product 4/1996 and it has been a champ for this many years. Replaced the dual run cap and installed a 5-2-1 compressor saver. Works like a champ it is only a 10 seer which uses 4444 kw an hour, when it dies will address it when I cross this bridge. 5-2-1 compressor savers are easy to install, the guy wanted $300 to install it, I said remove it and purchased online for $45. It was very easy to install.... not sure if they work for r-410a.

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Date created: 2010-07-16 Name: David Greene

Satisfaction Rating:
Review:
"Don't Buy a Bryant"
We bought our home 5 years ago and it came with a Bryant 5 ton ac unit and furnace. We have had to have the furnace repaired twice already and today we find out on a 93 degree day that the compressor is shot. Would cost $2,600 to fix and the repair man said it wouldn't be worth it. We are now having to replace the system with a Lennox at $4,666. Nice. I hate Bryant ac. Oh and the kicker is that our warranty was up only 2 months ago. Urrrrrrrrrrr.

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Date created: 2010-07-08 Name: Danny Goldsmith
Location: MA
Years owned: 1

Satisfaction Rating:
Review:
"My New Air Conditioner"
My new 2 ton Bryant Preffered Series a/c was put in June 2010. I had to say goodbye to my 30 year old York/Borg Warner unit that died. Living in MA., we don't use these appliances all the time. I have read the reviews and I laugh. There are only 3 or 4 manufacturers making a/c compressors. The most important things for me are, Scroll Motors, Seer and Decibal Ratings and who is installing it! In addition to this new a/c, I had put in a new A/C Heating system 2 years ago for the first floor. I have 2 heating systems and 2 a/c systems. The one two years ago, I had put in a Carrier Infinity System. It has a Seer of 21. My electric bill has gone down. I think some of these reviews are bogus. I would recommend a Bryant a/c to anyone as well as a Carrier. My dealer and a few other people have told me that Trane units have been delivered damaged. Lennox requires a different schooling and tools to install and work on. Goodmans has finally caught on to using scroll motors. Is one brand really better than another?

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Date created: 2010-07-03 Name: S. Woods
Years owned: 16

Satisfaction Rating:
Review:
"AC finally crashed"
We had a 16 year mid level furnace and A/C. The A-coil finally got a hole in it and leaked freon, our first major problem. We replaced the entire system with the Evolution and have already noticed a big difference in the energy bill - for our good. The furnace never needed a service call but we decided to replace both at once. I am really looking forward to see how my heating bill will be affected.

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Date created: 2010-06-23 Name: M. Blarney
Years owned: 1

Satisfaction Rating:
Review:
"Bryant Evolution System - Poor A/C Controls"
We purchased the top of the line Bryant Evolution Furnace and AC. The furnace kept faulting all winter. Installer finally found the problem (I hope), but the biggest problem I have is with the ac unit. With humidity control turned on, the blower will only run on low speed, doesn't matter where I set the manual fan speed setting, it will only run on low! I spoke to a Carrier engineer and this is how it is programmed to increase efficiency, he said “very unfriendly user design”. This won't cool my house. The first twelve vertical inches in all rooms are freezing. Our feet are real cold, and the floor to floor variation is ridiculous. So after figuring out how to turn off the humidity control, it runs a little better. The fan will run at any speed (which helps circulate the air properly) until the room temp is with 2 degrees of thermostat setting. You guessed it, it will only run at low speed again. So we have a constant battle trying to maintain an even temperature in the house. I’ve been told there is no way around this. If you own a larger home with multiple floors and want even temperature control, don’t be fooled with this system. Buy another that gives you fan control. It might work better if you have a zoned system but I don’t at this time.

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