Consumer Reviews of Bryant central air conditioners

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Date created: 2011-05-31 Name: Dave Hazan
Location: Toronto, ON
Years owned: 5

Satisfaction Rating:
Review:
"Never buy Bryant- NEVER!!!!"
I have a Bryant 124ANA042000. 3.5 ton 14 SEER. Under a 5 year warranty and all they will replace is a $100 valve part that caused over $800 in repair bills!!! They refuse to pay or assist with any other costs. They DO NOT STAND BEHIND THEIR PRODUCTS. NEVER EVER buy BRYANT anything!!!! They want me to write a snail mail letter to Syracuse to their review board. Get with the times. Have an ombudsmen and an email. They will be out of biz soon. You can't survive with antiquated customer service policies when customers have access to so much review info. PLEASE DO NOT BUY BRYANT- you'll thank me!

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Date created: 2011-05-26 Name: K.Johnston
Location: Springfield,ohio
Years owned: 4

Satisfaction Rating:
Review:
"Bryant still leaking!"
This unit was to replace a system that we had to add freon every year or two.Guess what ?We still have had to add puron every year .This will be the 4th time in as many years.I do not recommend this brand of central air conditioner for anyone.

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Date created: 2011-05-07 Name: Josh
Location: Decatur, AL
Years owned: 3

Satisfaction Rating:
Review:
"Disgusted with Bryant"
I have a Bryant ac unit that has only been operating for 3 years and it broke down recently costing me $631 in repairs. One part was covered under warranty and Bryant refused to assist with any other costs. I cannot believe an ac unit operating for such short period of time would completely break down and cost such an exorbitant amount in repairs and a so called reputable company does nothing but cover such a minute portion of the expenses. I will never purchase another Bryant product and will warn others as I am doing now.

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Date created: 2011-04-21 Location: Fremont,CA

Satisfaction Rating:
Review:
"It is wonderful. When it's excruciatingly hotin the summer i turn the air on and it just cools the whole house down."
I have owned this air conditioner for about 3 years now, it hasn't let me down. It gets pretty hot in the summer in California so i always look forward to coming home and turning on the air and laying down in the cold to relax. It's wonderful, really!

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Date created: 2011-04-15 Name: James Herrin
Location: Marietta, GA
Years owned: 4

Satisfaction Rating:
Review:
"Compressor died after only 4 years!"
After only 4 years of service the compressor died in this unit. It was repaired "under warranty" for a cost of $1889.00. A year later the assocaited furnace for this unit had the relay board go out and I had to shell out another $500 to have it repaired. I called Bryant - they basically told me to stick it up my butt. BRYANT = JUNK! Never buy this junk!

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Date created: 2011-02-09 Name: geno
Location: livingston, tn.

Satisfaction Rating:
Review:
"too noisy"
so far, i haven't had any breakdown problems after 8 months. however, the unit (607c) is outside my bedroom window. it is the noisiest unit i have ever had...by far. i have to sleep with earplugs in. the thing whines and growls all night long.

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Date created: 2011-02-07 Name: E Bridgwater
Location: Cambridge, On

Satisfaction Rating:
Review:
"never buy this brand again"
I purchased a "puron" AC in 2007 for $4000, it has required repairs 3 times since install ( pretty much each summer that I started using it, it didn't work) at a cost of around $300 each time. I contacted Bryant to inform them of the problems and they could not have cared less and although they said they would look into it they then required me to send them a long list of information that I eventually just gave up. I will never purchase a Bryant producr again.

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Date created: 2010-12-20 Name: Donald Jue
Location: Atlanta, GA

Satisfaction Rating:
Review:
"Bryant is extremely unreliable"
We purchased our Bryant 3.5 ton in 2005 and have experienced 5 complete freon leaks occurring in the compressor unit. The regional Bryant representative was involved on the 4th leak. The fix was assured permanent. Now we have multiple leaks that are not repairable. We will try to obtain a new unit from Bryant since our troubles began when we first purchased the unit; however, I do not have alot of confidence that this will happen.

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Date created: 2010-11-25 Name: Bob Richards

Satisfaction Rating:
Review:
"Business Manager"
I live in Phoenix with 110+ temps in the summer and my new 2 stage Bryant system was excellent in keeping the house at a comfortable temperature all summer. I saved $250 in one season.

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Date created: 2010-08-11 Name: RP Schumann

Satisfaction Rating:
Review:
"Confused!"
I have read reviews of at least 12 of the top name brand central units and have not found a one that was positive. I realize most reviews are negative, but this is beyond my comprehension. Surely there must be some good reviews out there. I have a Bryant 4 ton for 15 years with no real issues, lightning burned out a condensor, and would like to upgrade. I need a larger unit and would like to make it a 2 stage system to eliminate the high cost of propane. So what unit do I use? Now I'm at a loss.

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