Consumer Reviews of Bryant central air conditioners

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Date created: 2011-05-07 Name: Josh
Location: Decatur, AL
Years owned: 3

Satisfaction Rating:
Review:
"Disgusted with Bryant"
I have a Bryant ac unit that has only been operating for 3 years and it broke down recently costing me $631 in repairs. One part was covered under warranty and Bryant refused to assist with any other costs. I cannot believe an ac unit operating for such short period of time would completely break down and cost such an exorbitant amount in repairs and a so called reputable company does nothing but cover such a minute portion of the expenses. I will never purchase another Bryant product and will warn others as I am doing now.

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Date created: 2011-04-15 Name: James Herrin
Location: Marietta, GA
Years owned: 4

Satisfaction Rating:
Review:
"Compressor died after only 4 years!"
After only 4 years of service the compressor died in this unit. It was repaired "under warranty" for a cost of $1889.00. A year later the assocaited furnace for this unit had the relay board go out and I had to shell out another $500 to have it repaired. I called Bryant - they basically told me to stick it up my butt. BRYANT = JUNK! Never buy this junk!

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Date created: 2011-02-07 Name: E Bridgwater
Location: Cambridge, On

Satisfaction Rating:
Review:
"never buy this brand again"
I purchased a "puron" AC in 2007 for $4000, it has required repairs 3 times since install ( pretty much each summer that I started using it, it didn't work) at a cost of around $300 each time. I contacted Bryant to inform them of the problems and they could not have cared less and although they said they would look into it they then required me to send them a long list of information that I eventually just gave up. I will never purchase a Bryant producr again.

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Date created: 2010-12-20 Name: Donald Jue
Location: Atlanta, GA

Satisfaction Rating:
Review:
"Bryant is extremely unreliable"
We purchased our Bryant 3.5 ton in 2005 and have experienced 5 complete freon leaks occurring in the compressor unit. The regional Bryant representative was involved on the 4th leak. The fix was assured permanent. Now we have multiple leaks that are not repairable. We will try to obtain a new unit from Bryant since our troubles began when we first purchased the unit; however, I do not have alot of confidence that this will happen.

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Date created: 2010-08-11 Name: RP Schumann

Satisfaction Rating:
Review:
"Confused!"
I have read reviews of at least 12 of the top name brand central units and have not found a one that was positive. I realize most reviews are negative, but this is beyond my comprehension. Surely there must be some good reviews out there. I have a Bryant 4 ton for 15 years with no real issues, lightning burned out a condensor, and would like to upgrade. I need a larger unit and would like to make it a 2 stage system to eliminate the high cost of propane. So what unit do I use? Now I'm at a loss.

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Date created: 2010-07-30 Name: H. Clausen

Satisfaction Rating:
Review:
"buyer beware"
I paid over $4000 to have this chinese made junk installed and have spent over $1500 in repairs over the past 3 years having it repaired. It craps out every summer and of course the warranty does not cover the labor to fix this pos. Bryant is a cheap product and a total waste of money.

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Date created: 2010-07-29 Name: Robert Mathis

Satisfaction Rating:
Review:
"Junk"
2 years old and has broken down 3 times already. Leaks all the freon out and motor seized up. I have spent over $680 on "non-covered" repairs on this piece of junk. Don't waste your money on a Bryant..it is worthless.

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Date created: 2010-07-24 Name: Bill Grant

Satisfaction Rating:
Review:
"Poor Product/Service"
Can't say anything good about the unit. Replace old unit June 28th. Worked two days and failed. Technician said it was a bad A-coil. Replaced the A-coil. Worked a few days and failed. Replaced the A- coil again. Worked 10 days and failed again. This time (Saturday morning) some valve is bad. Just call Monday morning. Of course, predicting 100+ temperatures. Either Bryant or their dealers have a major quality problem!!

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Date created: 2010-07-20 Name: M. Hicks

Satisfaction Rating:
Review:
"Two speed doesn't last"
The compressor has gone out twice on our less than 5 year old system. Bryant wants the service guy to put in another compressor, which costs labor and freon. What is a 10 year warranty worth when it costs you hundreds every time you use it?

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Date created: 2010-07-16 Name: David Greene

Satisfaction Rating:
Review:
"Don't Buy a Bryant"
We bought our home 5 years ago and it came with a Bryant 5 ton ac unit and furnace. We have had to have the furnace repaired twice already and today we find out on a 93 degree day that the compressor is shot. Would cost $2,600 to fix and the repair man said it wouldn't be worth it. We are now having to replace the system with a Lennox at $4,666. Nice. I hate Bryant ac. Oh and the kicker is that our warranty was up only 2 months ago. Urrrrrrrrrrr.

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