Consumer Reviews of ARMSTRONG central air conditioners

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Date created: 2013-03-09 Name: belinda w. davis
Location: Edmond, OK
Years owned: 4

Satisfaction Rating:
Review:
"Almost Impossible to chg filter & replace panel"
Had this a/c & heating unit installed - works fine but before my husband died he had problems changing the filters and since he died I have gotten the panel back on the unit 1 time correctly - the rest of the time I tape it on & then tape around it to seal it. I have cut my hand, bruised my fingers and hands, fallen off the ladder - it is a nightmare. Perhaps it the unit was sitting in the middle of the garage with no hoses or pipes or copper tubing around it then one could use a hammer and wedge and get the panel off and on fairly easy. It is a nightmare!!!

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Date created: 2013-01-05 Name: Pat O'Grady
Location: Amarillo, TX

Satisfaction Rating:
Review:
"Poor quality and longevity"
I replaced my 24 year old 5 ton a/c and Heating unit less than 5 years ago with an Armstrong brand under the recommendation of the installer who said it was a good brand. Last summer I had to replace the compressor unit that burned up. It took Armstrong a week to ship a replacement compressor and it cost me $1,500 for the labor, other parts, and freon. Now, in the middle of winter the blower motor has burned up. Obviously, this a poor quality unit that I would not recommend. I plan to replace this entire unit soon with hopefully a more reliable brand.

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Date created: 2012-10-01 Name: Barron Triton
Location: Las Vegas, NV

Satisfaction Rating:
Review:
"ARMSTRONG HEAT PUMP DIES IN LESS THAN 2 YEARS"
I bought a 15 seer, 4 ton armstrong heat pump in Dec, 2010. Last week the compressor died. Thats 22 months of usage. In the last 22 months, 2 circuit boards fried. a run capacitor had to be replaced. a condenser fan motor had to be replaced. Nothing but problems. I called the company/installer who I bought the unit from. I had a 5 year written "no lemon guarantee" from them. Their guarantee stated, "If the compressor fails within 5 years from the install date, we will replace the entire unit at no cost to the customer" . When I attempted to exercise that guarantee, the company owner balked and stated he never authorized the "no lemon guarantee" that his sales agent provided me with. After a firm & terse letter from my very competent and extremely expensive attorney's, the owner wisely reconsidered and is replacing my armstrong garbage unit with a brand new maytag unit. The owner told me that his company no longer sells armstrong units due to the inordinate number of service call backs that his techs have had to deal with. do not buy an armstrong heat pump unit. you will regret it!

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Date created: 2012-09-26 Name: L. Stephens
Location: Navarre, FL

Satisfaction Rating:
Review:
"Armstrong AC"
Worst unit we've ever had. Lasted only 6 years. Had problems throughout those years.

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Date created: 2012-08-07 Name: j varga
Location: Hemet,Ca.

Satisfaction Rating:
Review:
"not listed"
Not very reliable and expensive to repair. Warranty a joke. I would not recommend armstrong 5 ton ac combo furnace to anyone.

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Date created: 2012-07-31 Name: j varga
Location: Hemet,Ca.

Satisfaction Rating:
Review:
"Model number not listed"
Not very reliable and expensive to repair. Warranty a joke. I Would not recommed Armstrong 5 ton ac combo furnace to anyone.

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Date created: 2012-07-30 Name: j varga
Location: Hemet,Ca.

Satisfaction Rating:
Review:
"not listed"
Not very reliable and expensive to repair. Warranty a joke. I would not recommed armstrong 5 ton ac combo furnace to anyone.

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Date created: 2012-07-25 Name: Colorado
Location: Longmont, CO

Satisfaction Rating:
Review:
"19 years and not one hiccup"
It may not have a fancy name but my new home came with this unit over 19 years ago and I am amazed it is still going strong. Very hot Colorado summers. Cools like a champ. Never had any service of any kind.

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Date created: 2012-06-27 Name: Lauren

Satisfaction Rating:
Review:
"Garbage"
I live in a condo community where we all have the same ac unit. The units are only 5 years old and most of the residents that live here have had multiple issues with their units. The coil in my ac has a hole in it. Too much money for me to fix or even consider replacing the unit itself. Looks like I will be sweating it out this summer.

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Date created: 2011-11-27 Name: belinda w. davis
Location: Edmond, OK
Years owned: 4

Satisfaction Rating:
Review:
"Almost Impossible to change filter & replace panel"
Had this a/c & heating unit installed - works fine but before my husband died he had problems changing the filters and since he died I have gotten the panel back on the unit 1 time correctly - the rest of the time I tape it on & then tape around it to seal it. I have cut my hand, bruised my fingers and hands, fallen off the ladder - it is a nightmare. Perhaps if the unit was sitting in the middle of the garage with no hoses or pipes or copper tubing around it then one could use a hammer and wedge and get the panel off and on fairly easy. It is a nightmare!!!

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