Consumer Reviews of ARCOAIRE central air conditioners

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Date created: 2008-04-10 Name: Anthony G
Location: New York
Years owned: 5

Satisfaction Rating:
Review:
Installed an Arcoaire system and replaced the evaporator coil every year for 4 years. Finally replaced the last evaporator with another after market coil and have no problem. These garbage coils are made in Mexico and are junk. I will never buy another Arco product again. their service after the second year sucked do not buy Arcoaire or you will be sorry!!!

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Date created: 2008-01-27 Name: Jeff Boschert
Location: Saint Louis, MO
Years owned: 4

Satisfaction Rating:
Review:
I own an ArcoAire 4 Ton AC unit (Seer 14- Model HAC448AKA5) which was installed in June of 2003. When the unit was first installed the compressor didn’t always start and a ‘hard start kit’ had to be put on during the first week of operation. This didn’t make sense to me as this was a brand new unit, why did it require some special kit to make it work. Ever since it was new, when the unit starts it is very noisy but then quiets down; my installer said it should have came with a ‘sound blanket.’ In August of 2005 the condenser fan motor locked up and had to be replaced; this part was under the ArcoAire warranty but didn’t include the installation labor. In September of 2007 the unit quit running and I noticed oil all over the concrete pad. According to my serviceman the factory weld joint of the capillary tube at the low pressure side had a leak (inside the unit) which required no parts but quite a bit of labor which I didn’t feel should be on me. I spent $295.00 in labor for the fan motor which went out during its third season as well a recent $1123.00 to have a factory weld defect repaired. I would never again purchase a product made by International Comfort Products as they wouldn't stand behind their ArcoAire product. My serviceman told me he is not installing ArcoAire units anymore due to other similar problems with the manufacturer.

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