Consumer Reviews of AMERICAN STANDARD central air conditioners

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Date created: 2013-04-26 Name: Richard Hollinggsworth
Location: Tucson Arizona 85716

Satisfaction Rating:
Review:
"Richard"
I’m not a complainer, usually just a little disappointed reading the reviews finding so many other people have leak issues with evap coils from 2006 as I am. I installed the Evaporator w/Cabinet last August 2012 that was designed by American standard. The evap coil sprung a leak with no sign of vibration or installation errors that could have caused the leak. I’ve always been a supporter of the excellent quality with American Standards equipment as well as Trane. They both seem to have lost their touch with what made them successful so many years sacrificing their reputation for quality trying to compete with the cheaper units. I will be replacing my evap coil this weekend and due to the work involved I won’t take a chance on another American Standard coil.

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Date created: 2013-03-05 Name: Lisa
Location: Weston, Florida

Satisfaction Rating:
Review:
"Horrible Product bought 2 units both down."
Purchased 2 new 3.5 ton units and installed around early 2006, both ac units broke down essentially same time right after 5 year warranty on evaporator coils. One coil 1100.00, then within two months the other coil 1150.00 to fix. Then the condenser coil same time, outside, under warranty but still cost 800.00 to fix, then motor on one unit 800.00 to fix, then the heater didn't work the one day out the year you need it in Florida. never purchase TRANE/American Standard. I spent 4000.00 per unit only 6 years ago, over 4000.00 in fixes. All bad.

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Date created: 2013-01-04 Name: J. Schramm
Location: Plano Tx.

Satisfaction Rating:
Review:
"Unhappy American Standard AC Owner"
I received a brand new American Standard ac 2 years ago. Few months after it was put in I had problems, after that it has been one thing after another Low freon constantly burnt out blower, burnt out compressor and list of other things I would run out of room to list. Don't buy if you have to, get the extended warranty that's American Standard makes their money is on the warranty not their products.

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Date created: 2012-10-15 Name: Lisa Geraghty
Location: Weston, Florida

Satisfaction Rating:
Review:
"Two 6 year units faulty at the same time"
We purchased 2 3-ton a/c American Standard units 6 years ago, and both units are now leaking in numerous areas of the coils. 1400.00 for an evaporator coil replacement, 813.00 for the Compressor coil replacement, I'm not even convinced this will solve and be fixed. Now we just got done with the one unit, and the other one is not working. This is insane, and I am completely on board for a class action law suit.

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Date created: 2012-10-06 Name: N Mar
Location: PHX, AZ

Satisfaction Rating:
Review:
"Total CRAP"
First coil had pinholes in it, replaced with new coil but spent $1200 in install costs. 15 months later a/c guy has to put in two pounds of refrigerant and says there is a thin sheen of oil in pan. its leaking again and out of warranty. These bastards need a class action lawsuit.

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Date created: 2012-09-13 Name: M. Gilbert
Location: houston texas

Satisfaction Rating:
Review:
"dislike"
I have a 3 ton unit that is about 6 years old. I have replace the coil, the fan, the capacitor etc. over that time and think I could have bought and paid for another brand (Carrier etc.) with less repair costs. I have two units, both 3 ton, and one is a York that is more than 12 years old and still functions very well and is efficient. The American Standard is hopeless! Like an airplane - a hole in the air that you put money into! I don't like it and will never buy another!

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Date created: 2012-08-29 Name: CC Rey
Location: Ft. Lauderdale, FL

Satisfaction Rating:
Review:
"What a piece of Garbage!"
We bought a Trane/American Standard ac unit in 2004 thinking that Trane had a good reputation (ha!). After 4 years we have spent more than $2,000 on repairs, specifically leaking evaporator coils. We are on the 4th set of coils now (the 3rd set lasted only 6 weeks). Our licensed contractor, who was nice enough not to charge us any service costs, said Trane uses defective coils. I'm thinking "Class Action" lawsuit!!!

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Date created: 2012-08-20 Name: mary johnson
Location: fort worth tx

Satisfaction Rating:
Review:
"Ms Mary Johnson"
I purchased my unit in 2006 since then we have spent over $3,000, in various repairs, control board, leaking freon and now it needs new coils among other parts. I purchased it because I researched ac's and believed the hype, it is really a piece of junk.

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Date created: 2012-08-17 Name: Chuck Farina
Location: Anaheim, CA

Satisfaction Rating:
Review:
"Suppose to be one of the best......not!"
This has been going on for quite some time now. The unit worked the first 4.5 years. Then it developed a leak losing all of the coolant. The company that did the install could not find the leak, so they put in a product called "Stop Leak" and refilled the coolant. Cost to me $1,000.00 dollars on top of the initial purchase of $8,000.00 for the initial instal of the furnace and ac, plus some room balancing. What the "Stop Leak" did, was to get it working for another year, which put it 6 months past the labor warranty. This spring I invited them out for a spring tune up. They noticed that the coolant was very low again. Then the compressor start to turn on and then turn off right away. After awhile it completely quit turning on. They got it running again, but only for a month or two. The factory decided at that point to replace the coil and the compressor. The tech. just left, and it quit working. Here's the problem. If you look on this web site at any other manufacturer, you will find that the majority of people are not happy with their product. Why? Parts are assembled or built in China, Mexico, etc. It's all junk. Check out Trane, Carrier, Lennox, etc. they all have the same problems.

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Date created: 2012-07-27 Name: BOB KIRKPATRICK
Location: LAS CRUCES NM 88011

Satisfaction Rating:
Review:
"WARRANTY IS CRAP"
I have been building custom homes for 25 years. I only purchase the very best equipment. I have purchased 4 units in the last year. because of the higher seer american standard (trane) has come out with. the company only covers some equipment no labor. this is really a joke, the labor is the big part of the repair plus the r 410 freon. how would it be it be if you took your new car in for repair and the company only paid for the parts not labor. the repair replaced a defective txv valve had to tear the unit apart to sweat the new copper valve on. I will only purchase carrier in the future, the very seldom fail. I have some that have run for 14 years.

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