Consumer Reviews of AMANA central air conditioners

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Date created: 2013-01-13 Name: D.Seal
Location: Lake Charles, LA

Satisfaction Rating:
Review:
"Bad Smell when switching from AC to Heat"
I purchased a 14 seer Amana in July 2011. When I switch from heat to cold the unit puts out a terrible smell in my house for several days. The unit runs ok, but this smell is awful. Someone told me this was due to the material used to make the coils. My ac guy has come out and sprayed disinfectant on the coils but this is a temporary fix. If you guy an Amana I would warn you to research this issue and which models has this stinky coils. I just contacted the company and I sure hope they rectify this issue.

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Date created: 2012-06-28 Name: W. Billings
Location: Key Largo, FL

Satisfaction Rating:
Review:
"Could have done better"
Decided to replace our old ac when remodeling the house, and chose the Amana based on our now former tech's recommendation, and the warranty. After the install we discovered we couldn't run only the fan like we've been able to do with every other unit we've had. We've had two repair calls that the new tech attributed to power surges. The "lifetime" filter is a joke, stops only the largest debris, and allows everything else to deposit itself on the coils. Also found out, from the former tech, that annual service didn't include cleaning the coils and would cost several hundred dollars. To add insult to injury the size of the "lifetime" filter is is different than every other filter on the market, and the ones we had custom made cause the unit to whistle and howl. When it works it works well, but we certainly haven't saved any money with our new, energy efficient air conditioner.

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Date created: 2010-07-02 Name: W. Freeman
Years owned: 1

Satisfaction Rating:
Review:
"Getting Worried"
My 4 ton unit was installed 6/23/2010 which was Wednesday. By Friday, it stopped coming on. The company we chose included a 10 year parts and labor warranty. We pay nothing for them to come fix it. On Friday (6/25/2010), they came out and got it working again. On the following Monday (6/28), it stopped working again and they came out on Tuesday (6/29) and replaced wires that were damaged upon install. The problem was the thermostat wire and the others in that cable were ruined. The yellow wire was completely torn in two. Luck of the draw made it work the two days that it did. They came out again today because although the blower works, it was hot air coming through. They couldn't find anything wrong and it worked when they got here so we're calling that call a wash. Needless to say, I'm suspicious of the product but fully understand when the installation is the issue and not the equipment. Lastly it makes noises like it's letting off steam or pressure late at night. That does still make me nervous.

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Date created: 2009-08-04 Name: M. LEWIS

Satisfaction Rating:
Review:
"noisy new unit"
I just replaced my 5 ton a/c, and furnace with amana units. I changed to new coolant. I immediately noticed a sound reverberating in walls between the furnace in the garage and the unit outside in the rear. it sounds like a washing machine agitating. when the unit starts, it emits a loud boom that makes me jump. icalled the installer several times and am getting a brush off. I called amana to talk to a technician and was told not available to consumers. my home is cool, but I am regretting not just repairing the old unit, keeping the working furnace, and dealing with coolant change later.

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Date created: 2008-08-26 Name: K Study
Location: Texas

Satisfaction Rating:
Review:
"Ken"
I recently purchased an Amana 14 Seer 4 ton ac and furnace to replace my old York system. I am disappointed in how noisy my new unit is. The installer said it is because of the new refrigerant, higher operating pressures, and most of the compressors are the same regardless of brand. I need to check the specs. for average decibel levels. Check the noise level before you buy!

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