Consumer Reviews of AMANA central air conditioners

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Date created: 2010-09-13 Name: b. branch
Location: Rockledge,Ga.30454

Satisfaction Rating:
Review:
"4 ton"
8 months old and will not cool below 77 degrees when outside air is 80 they have worked on it 5 0r 6 times the dealer does not know what he is doing.I got stuck with duck work that did not work . had it replace with hard pipe by a different dealer,but it still will cool.

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Date created: 2010-08-31 Name: R Marcano
Location: Garner, NC

Satisfaction Rating:
Review:
"DO NOT PURCHASE - AC is money pit"
I have a 2800 sq foot home and two Amana AC units. I bought the home brand new 3 years ago and in the last 2 years I have paid over $1000 to have the unit fixed twice. I have argued with the builder who points his finger at the installer of the unit who then points to the manufacturer who points to the installer. Basically I have spent too much money on a unit that I had no choice in the matter of purchasing. I have gone through 2 evaporator coils, tons of freon, a supposed leak (yeah right) and several tripped and blown fuses DO NOT WASTE YOUR MONEY - spend the extra money and get a trane (sp) it will be beneficial in th elong run

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Date created: 2010-08-30 Name: Phillip Leonti
Location: Pasadena, CA

Satisfaction Rating:
Review:
"Hot Summer? Not in my house"
I can't believe what I just read about how bad Amana units are because I know better. This is my third summer with my new asx14 a/c unit with a amh95 gas furnace and I can't tell you enough how great it is. So quiet and energy efficient. Its over 103 degrees outside and my control is reading 73 inside. I am fully convinced that not only choosing the right equipment but also the installation is just as important with a quality installed duct system. The quotes that I received were thousands difference. But I read ever estimate carefully. I found a very detailed contractor that put everything in writing. His price was upper middle but I felt confident with them. The low price estimates had no details at all. When I ask for them to put more details in writing they just said "Trust me im the air conditioning man" I figured cheap price cheap job? I am retired now and don't have the extra money to waste. Do it right the first time. I feel that I got what I paid for.

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Date created: 2010-08-18 Name: Bill W.
Location: New Caney, TX

Satisfaction Rating:
Review:
"Wooo. This system rocks."
I had my AMANA (5ton 16seer) installed in our 1984sq ft, 2009, EnergyStar, Zone1, Palm Harbor home last Saturday by AveryAir out of Houston, TX. The unit that came with the home was a Builders Grade, 4ton 13seer, R22, NorDyne unit. I had a bad evap coil replaced by a contractor. He pulled a vacume (29.92) and recharged the NorDyne system to specs. The NorDyne unit would strugle to keep the home temp @ 74 degrees. This strugle would start @ 12:30pm and wouldn't end until 1:00am. At times I would come in the house and it would be 84 degrees @ or about 6:00pm. I called 3 different contractors to come out to check my unit. Everyone of them said the same thing. "Everything checks-out ok, its working fine." My electric bill said something different. I called AveryAir to come out go over everything that I have now and we came up with the 5ton, 16seer unit, $3,500 mfg rebate and a $1,500 Tax credit. This new system does not strugle, even in 109 degree heat index. The system will now cycle. It holds 74 with very little effort. I love this unit. Also, this unit is Super Quiet inside and out. It looks like I might be able to buy that new Bass boat with the savings on my electric bill. We'll see

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Date created: 2010-08-12 Name: MED
Location: COLORADO

Satisfaction Rating:
Review:
"AMANA= HORRIBLE"
We purchased a Amana central air conditioning unit 10 years ago. We live in CO. and only use it two months out of the year. After the first year we began having problems - including many electrical components, the fan needing to be replaced and adding freon numerous times. Now, the compressor went out and we need to either replace it which is 2K or purchase a new unit. I called the compliance center which basically said there was nothing they could do. If you want to make a large investment only to continue to pay your HVAC person a few hundred every year to then have to purchase another unit after 10 years- AMANA/Goodman is your company! Save your money and time- purchase a different make

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Date created: 2010-08-09 Name: C. Pobjecky

Satisfaction Rating:
Review:
"Amana A/C"
I have had an Amana a/c and furnace for 12 years and almost to the day of the 12th year my a/c went out. Going to replace with another brand because the cost to fix was just about the price of a new one. The service area that I bought the furnace and a/c from went out of business. Hopefully my furnace will last a little longer.

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Date created: 2010-08-05 Name: D. Glover
Location: Oklahoma

Satisfaction Rating:
Review:
"Not Sure WHat to do with this thing"
I purchased an Amana 3-1/2 ton system in September of 2008. Since that time, the contractor has gone out of business. The contractor that took over his customers (franchise) has been out 5 times this summer alone for various issues (not cooling, freezing, supposedly dirty compressor). It's hot here in Oklahoma and the system I purchased I believe is a piece of crap, that I seem to be stuck with. If a company offers you a no lemon guarantee on these units, run!!!!!

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Date created: 2010-08-05 Name: Laurence Lareau

Satisfaction Rating:
Review:
"30 Year Tech Tells You This Advice:"
99%+ of the time, when you have compressor or other problems it's an installation issue. How can the engineers of ANY brand know what kind of idiot is installing your equipment? If it's installed according to specifications, it runs according to specifications, without problems. That is why you have excellent units (Good Installer) and troublesome units (Idiot Installer) in any brand. Amana makes some of the best A/C equipment made, and the absolute very best gas furnaces on the market.

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Date created: 2010-07-28 Name: A. Amen
Location: Sacramento

Satisfaction Rating:
Review:
"It must be the installer"
Replaced a 35 yr old unit with Amana 3 ton 16 seer 2 stage on roof. It is a combo heat/ac. This was 30 days ago. Very satisfied. It cools great even in a house from 1952 with no insulation in the walls. It is quiet. I live near Sacramento where it can get hot for extended periods. After reading all of the reviews, I went with the company that charged a little more but included a 15 yr parts and a 10 yr labor warranty. After checking out the company, Griener Heating and Air, found out they are completely customer satisfaction oriented. They pressure checked my ducting and repaired as needed. They also have called me since completion and made sure everything was to my satisfaction and thanked me for my business.

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Date created: 2010-07-20 Name: Chris Lamb

Satisfaction Rating:
Review:
"Will never buy Amana again"
We bought a new house with 2-5 ton Amana a/c 14 seer units. Supposedly, their best units. We closed in January 2007 and have had nothing but expensive trouble with the units. One entire unit has been replaced and rebuilt (compressor, fan motor, cooling vans, etc.) and now we are starting to have trouble with the other unit with failed cooling lines to the compressor. The Amana scam is that warranty is for replacement parts only and you get stuck with all the labor and coolant recharge costs. The unit that had the cooling vane replaced cost us almost a $1000 in labor, coolant and testing. The unit today with the failed line will cost us about $570 to replace a warranty part that failed. This set-up is criminal! What happened to building a quality product and standing behind it?

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