Consumer Reviews of AMANA central air conditioners

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Date created: 2009-09-23 Name: Jim E. Prestwood
Years owned: 3

Satisfaction Rating:
Review:
"Piece of Junk"
I have a 16 seer/ 2 speed compressor unit.This was supposed to be one of Amanas' top of the line units. After they replaced the outside unit 2 times and the inside unit 3 times, the unit still has the same problem. The unit sweats. When I say sweat, to the point I have ruined sheetrock in my attic twice. To the point, water pours off the unit and the srews on the first unit were rusting after 6 months of service. Amana has added parts to the unit. They have wrapped the unit with insulation, and now they are wrapping it with foam insulation and duct board. Sounds like they have ammited they have a problem with this unit, they just keep trying to cover it up. I personnaly will never buy any Amana products again.

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Date created: 2009-09-22 Name: JD, Wagner
Years owned: 2

Satisfaction Rating:
Review:
"Not Happy"
Real nice, 2 years old and 3 different problems I was told not to buy a Amana from another dealer I should of listened. I also found out that it is the same unit as Goodman which if I know I would of never purchased.

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Date created: 2009-07-18 Name: Carlos Sanchez
Years owned: 5

Satisfaction Rating:
Review:
"Mr"
Piece of Junk. We had 2 brand new units installed in our house. They gave us nothing but trouble from the day one. Multiple failures of condenser and evaporator cores. Both had to be replaced after 5 years.

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Date created: 2009-07-16 Name: Dan Walton
Years owned: 2

Satisfaction Rating:
Review:
"Danny"
The compressor unit seems to cool ok,but, at a cost. I replaced a 20 year old carrier unit with an amana. The new amana was supposed to be quieter and more cost efficient. I can honestly say that it is the loudest a/c unit I have ever heard. I can hear it running from anywhere in my house, and from as far away as my nieghbors house two doors down the street. I believe the compreesor is making the noise, and will not last because of it. Amana has replaced the unit, admitting the loudness of it, but the new unit is just as bad. As for cost efficient, do not see it.

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Date created: 2009-07-14 Name: Cynthia Miller
Years owned: 5

Satisfaction Rating:
Review:
"Amana"
Complete piece of junk. Had compressor replaced 2 years ago and now it is out again. Company says only had a 90 day warranty on new compressor. paid $150.00 to be told that I need a whole new unit.

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Date created: 2009-07-03 Name: HOPE EDMISTON
Location: Texas
Years owned: 3

Satisfaction Rating:
Review:
"AMANA SUCKS"
We purchased the inside and out brand new with a 5 yr warranty then paid for the ten yr extended. So far we have had the inside motor and squirrel cage replaced 4 times because they fell apart. Then we've had the outside fan replaced. The condensers been replaced and we had to change our inside breaker from a 40 amp to a 60 amp due to the outside unit shutting it off after the 2 inside fan was replaced. now as of last night (temp. 105 Texas) inside temp was 92, the compressor and condensors are both out. Had to find a window unit and have my kids sleep in my room on the floor just to keep cool. I know there is a lemon law and if Amana doesn't want to replace it then I will be finding me a lawyer. When you pay $5000.00 you expect the darn thing to last more then 3 yrs. but these repairs have been happening since it was 6 months old. I will never buy Amana again. We're not rich people and can't just go replace it every 3 yrs. You except it to have minor problems, but this is crazy. never again!!!

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Date created: 2009-06-18 Name: J.L. Haney
Years owned: 6

Satisfaction Rating:
Review:
"Amana unit is terrible"
I'm in the process of replacing my 5-ton Amana packaged A/c unit. It was installed new in July 2003. Since that time, I'm on my 3rd compressor and just now the blower motor and circuit board has failed. The motor alone costs $700.00. When the service tech opened up the panel on the unit, it was amazing to see how much corrosion and mildew was in the unit. I've never seen the inside of an a/c unit look so bad. I've been adding up the repairs and I've almost spent as much repairing the unit as I did to purchase it new. I always thought that Amana was a good brand, but I have learned the hard way just how terrible these things are. I have never been more dissatisfied with an appliance as I have been with this one. I called Amana's consumer affairs division and was basically told to read the warranty and if its not covered, oh well, its your problem. One would think that a reputable company would look at the level of failure and be willing to help make this unit right, but not Amana. I also understand that Amana is either owned or affiliated with Goodman. Just to be safe, I would stay away from anyone that has anything to do with an Amana. These things are pure junk and Amana is useless.

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Date created: 2009-06-09 Name: T Johnson
Years owned: 1

Satisfaction Rating:
Review:
"numerous repairs in less than 10 months"
I purchased an amana ac unit in August of 08, it has already been repaired and now it is out again. Where I am, it is over 90 degrees and they are telling me that it will be 48 hours before they can get anyone out here. I have requested that they replace the unit since it is obviously a lemon, but they are refusing. It is 90+ degrees inside and unbearable. I was misled on this unit and it is a piece of crap. When I was speaking with the rep at Amana I heard him speaking with a supervisor in the background and he said "here is one for tomorrow" and the guy said "no, we can't confirm next day, it has to be two days". This is utter garbage. I even offered to have a local company that I could get here today to do it and pay half, but they refused.

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Date created: 2009-05-02 Name: AMANA
Years owned: 6

Satisfaction Rating:
Review:
"Wouldn't recommend this brand"
I have had 3 service calls due to freon leaks! First service call, couldn't find the leak, second service call, found leak within condensor, replaced the condensor. Now just had third service call and had different contractor which found leak in valve. I was very disappointed and was concerned because this year is the last year that I could refill with chlorine based freon. If there is leak, I would be supremely disappointed and stuck with useless system. I do not like the idea of shell out another three grand to replace the faulty system. Amana sucks!

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Date created: 2009-04-28 Name: AMANA
Years owned: 1

Satisfaction Rating:
Review:
"Not A Good Idea"
Both the outside and inside units are noisy. It's required warranty service already for a damaged or defective drip pan. The "lifetime" filter doesn't filter, and a large volume of dirt and debris escaped the filter and deposited itself on the inside of the unit (clogged the cooling chamber fins). We tried using custom made disposable filters but the unit began making sounds like it was choking and in imminent danger of exploding, so we reinstalled the factory filter. It is supposed to be more effcient than the 15 year old unit we replaced, but we haven't noticed a difference in our electric bill. The first disappointment we had with the unit was that we cannot run just the fan to pull air through the house. It's either ac or nothing. Although the unit is only one year old we are seriously considering replacing it.

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