Consumer Reviews of AMANA central air conditioners

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Date created: 2010-08-18 Name: Bill W.
Location: New Caney, TX

Satisfaction Rating:
Review:
"Wooo. This system rocks."
I had my AMANA (5ton 16seer) installed in our 1984sq ft, 2009, EnergyStar, Zone1, Palm Harbor home last Saturday by AveryAir out of Houston, TX. The unit that came with the home was a Builders Grade, 4ton 13seer, R22, NorDyne unit. I had a bad evap coil replaced by a contractor. He pulled a vacume (29.92) and recharged the NorDyne system to specs. The NorDyne unit would strugle to keep the home temp @ 74 degrees. This strugle would start @ 12:30pm and wouldn't end until 1:00am. At times I would come in the house and it would be 84 degrees @ or about 6:00pm. I called 3 different contractors to come out to check my unit. Everyone of them said the same thing. "Everything checks-out ok, its working fine." My electric bill said something different. I called AveryAir to come out go over everything that I have now and we came up with the 5ton, 16seer unit, $3,500 mfg rebate and a $1,500 Tax credit. This new system does not strugle, even in 109 degree heat index. The system will now cycle. It holds 74 with very little effort. I love this unit. Also, this unit is Super Quiet inside and out. It looks like I might be able to buy that new Bass boat with the savings on my electric bill. We'll see

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Date created: 2010-08-05 Name: Laurence Lareau

Satisfaction Rating:
Review:
"30 Year Tech Tells You This Advice:"
99%+ of the time, when you have compressor or other problems it's an installation issue. How can the engineers of ANY brand know what kind of idiot is installing your equipment? If it's installed according to specifications, it runs according to specifications, without problems. That is why you have excellent units (Good Installer) and troublesome units (Idiot Installer) in any brand. Amana makes some of the best A/C equipment made, and the absolute very best gas furnaces on the market.

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Date created: 2010-07-28 Name: A. Amen
Location: Sacramento

Satisfaction Rating:
Review:
"It must be the installer"
Replaced a 35 yr old unit with Amana 3 ton 16 seer 2 stage on roof. It is a combo heat/ac. This was 30 days ago. Very satisfied. It cools great even in a house from 1952 with no insulation in the walls. It is quiet. I live near Sacramento where it can get hot for extended periods. After reading all of the reviews, I went with the company that charged a little more but included a 15 yr parts and a 10 yr labor warranty. After checking out the company, Griener Heating and Air, found out they are completely customer satisfaction oriented. They pressure checked my ducting and repaired as needed. They also have called me since completion and made sure everything was to my satisfaction and thanked me for my business.

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Date created: 2010-06-29 Name: Mark
Years owned: 1

Satisfaction Rating:
Review:
"Amana Solution"
Have Amana Central Air, 5 Ton unit, 16 seer, dual stage, Aspen Coil, and Amana Gas Furnace (80% eff, Dual Speed Blower). I needed 2 of each. Replaced 16 year old York equipment. Very happy, super quiet. Electric bills went down 30%. Getting the equipment installed correctly is a must. Warranty and price is what sold me on this solution.

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Date created: 2010-06-23 Name: Armor Tech
Location: Cali

Satisfaction Rating:
Review:
"Great Units"
I have worked on several brands of residential equipment throughout the years and Amana is definitely one of the better brands. The companies that I worked for were a little more expensive than the others due to ongoing training. Installing them correctly really comes into play as far as application, maintenance, properly sized equipment and properly sized ductwork. You get what you pay for. Unfortunately, some homeowners are blinded by the extremely low price, yet complain about a certain brand breaking down.

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Date created: 2010-06-17 Name: Fred Thompson (Amana Dealer)

Satisfaction Rating:
Review:
"Read reviews with a grain of salt"
We have been installing Amana AC's and furnaces for over 5 years and have had very few problems with these systems. If they are installed by a qualified contractor, they will perform just as well if not better than any other brand. Installation is a critical factor when installing any HVAC system. A poor installation will result in poor performance and system failures regardless of the brand. As for the Amana warranty, we have never had any problems with Amana standing behind their product warranty. If you are being charged for repairs on products under warranty, then you are being ripped off by your contractor, not Amana. I suggest you find a reputable contractor that is not going to charge you and then also get reimbursed by Amana for the warranty work. Unfortunately, many of you homeowners simply hire the cheapest low bidder and your system is installed by some hack, therefore you have performance issues and get ripped off when you call them back because they, not Amana, do not honor the warranty. Remember, you get what you pay for! "Cheapest" price usually equals largest cost in the end. Pay for a quality installation, not a cheap one, and you'll get better performance and better service!

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Date created: 2010-05-31 Name: Toby Mayer
Years owned: 4

Satisfaction Rating:
Review:
"Very satisfied"
We have had no problems whatsoever with our 4 year old Amana ac unit. It has worked very efficiently and we are completely satisfied with our purchase.

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Date created: 2010-04-07 Name: BS Brunner

Satisfaction Rating:
Review:
"Happy in Houston"
I bought a new Amana 11 seer 5 ton, single speed condenser and evaporator coil in 1991 for my 2900 sq ft home in Houston and for 17 years, never touched it. At 16 years, I had to put fan motor on the condenser ($200). Did annual service every 3 years. I personally have had a fantastic experience with my unit. After 19 years, it stopped running this week. Replacing with an completed Amana 16 SEER System. Lifetime warranty on all condenser parts and 10 warranty of labor for $3,000 less than 4 other companies.

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Date created: 2009-12-02 Name: Leslie Nee
Years owned: 3

Satisfaction Rating:
Review:
"Amana 16 SEER"
Two and a half years ago we had our Amana 16 seer heating and air conditioning installed by what we thought to be a reputable contractor. After it was installed we had some areas too hot and some areas too cold and some areas didn't have airflow at all and just didn't cool well when it was hot out. We had the contractor back several times and he kept saying everything was just fine. Finally after 2 summers of frustration we called out other contractors. Four contractors said it was the Amana units and we must change them to the brand they were pushing. Our 5th contractor was the only one that told us we had great high efficient equipment but it was installed all wrong. He convinced us by showing us the Amana instructions compared it to what we got and also found the big problems with the new flexible ducts that were choked by poor installation. It took 3-1/2 days of complete reinstallation of our Amana 16 seer heating and air conditioning along with new metal ducts. This Amana unit heats and cools better than we ever expected and now we have great air flow everywhere. Our electric bill dropped almost in half this summer. Incredible difference on just the installation. I expect our heating bill will do the same? And so quiet we can't even tell its running. We look back now and almost made a big mistake by buying new equipment the others were pushing and still would of had a bad installation. Even though we learned a hard lesson, a $4,500 lesson. (Thats what we paid to have the system properly reinstalled) We are now proud owners of a energy efficient Amana heating and air conditioning system. btw don't use the flexible ducts. Buy the metal ducts. They work the best.

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Date created: 2009-11-24 Name: Frank J Johnson
Years owned: 8

Satisfaction Rating:
Review:
"Amana Man"
After reading every one of these reviews, it is easy to see the ones that are pure lies. Most of these negative responses are written with info that simply is not true. the person speaking of Amana charging the contractor a trade in fee for compressor, false. the contractor is never charged for warranty parts, only the freight to get that part to them if not in stock. Most of these negative reviews are either from falsehoods, impersonators (other manufacturers) or people who used "Chuck in a Truck" instead of a reputable contractor. Your unit is only as good as the installer. Do your homework on your contractor b4 you agree to do business.

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