Consumer Reviews of AMANA central air conditioners

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Date created: 2011-08-31 Name: Henry Ball
Location: Covington, LA
Years owned: 5

Satisfaction Rating:
Review:
"UNSATISFIED"
My home has 3 Amana units installed by the home builder. I have been in this brand new home for 5 years and have had nothing but trouble with all three units. Had to replace three outside fan motors on two units and already replaced 2 coils. Just informed that two coils are leaking again and need to be replaced! Warranty paid for parts the first two times but I had to pay labor. This time, the warranty is expired. I told my a/c guy that I am going to replace all three units and will never purchase another Amana product again!

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Date created: 2011-08-21 Name: J. Cern
Location: Richardson, TX
Years owned: 1

Satisfaction Rating:
Review:
"Model ASX130481CA"
Although I like how the unit performs when it works, it seems to have a morbidly high failure rate. Connectors burning open on the condenser because the crimp-on-only connectors are underrated. The simple application of a little bit of solder to the connectors at assembly time would absolutely cure this issue, and vastly improve Amana's overall reputation, which right now must be near zero as service technicians scramble in record-breaking heat to fix stupid design flaws. Come on now, gimme a break!

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Date created: 2011-08-18 Name: L. Rapaport
Location: Encino, CA
Years owned: 1

Satisfaction Rating:
Review:
"AMANA Air Conditioner - Very poor quality, does not work properly"
Unit has not worked properly since it was installed over 2 weeks ago. The house cannot be kept cool, the house is humid because the unit stops working, etc.

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Date created: 2011-08-04 Name: K. Carpenter
Location: Garland, TX
Years owned: 2

Satisfaction Rating:
Review:
"Horrible Equipment"
I had an Amana ac unit installed in my house a year 1/2 ago and have had nothing but problems. The unit has had to be serviced six times. We are now at the point that we are having to have the compressor replaced because it continues to lock up. Amana was replaced by a home warranty company who I believe found the cheapest ac equipment they could find so they would be paid 100% by the home warranty company for both equipment and labor. I have had a reputable ac company come out and evaluate the problems and they said the problem is the equipment and that they would not recommend putting Amana in any home.

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Date created: 2011-07-31 Name: Michael Neidich
Location: Tucson, AZ
Years owned: 8

Satisfaction Rating:
Review:
"NOISY OUTDOOR UNIT"
Very noisy outdoor compressor/heat exchanger unit. It's my opinion that inexpensive units like this Amana which the builder installed is noisier than more expensive units, but I don't have a way of comparing apples and apples.

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Date created: 2011-07-19 Name: Sophia McDonnell
Location: Chino Hills, CA
Years owned: 4

Satisfaction Rating:
Review:
"DON'T Buy, This is JUNK"
I have had problems with my unit every year. I keep it in great shape and there is problem after problem. Warranty is terrible. They do not pay for labor, only to replace parts, but there are huge labor expenses to detect the problem each time. Do not buy this unit. It is junk.

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Date created: 2011-07-12 Name: B. Cassidy
Location: Orlando FL
Years owned: 2

Satisfaction Rating:
Review:
"Amana Distinctions AC Unit"
I have had many major problems with Amana Distinctions AC unit.Have spent almost $1K over past week on labor alone. Parts are warranteed, but apparently not easily obtained, at least here in Florida. Per the techs, Amana is a builder model AC system, made by Goodman and of low overall quality. Do not recommend the Amana at all. It is a disaster and I would never have purchased it (just 2 years ago) had the installer company not 'highly' recommended it.

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Date created: 2011-07-11 Name: Wendy
Location: New Jersey
Years owned: 1

Satisfaction Rating:
Review:
"Portable 14,000 btu's"
I've been running my unit for two solid days. It's approx 82degrees outside I can't get my livingroom lower than 75 with this unit. I wish we never spent $600 on it. It wasn't worth it. My little window units cool faster. I will never own another Amana Product. Think twice before buying this unit. You'd be better off with a bowl of ice & a fan.

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Date created: 2011-07-03 Name: K. Hayes
Location: TUCSON AZ
Years owned: 4

Satisfaction Rating:
Review:
"BE SMART"
MY UNIT IS ONLY 4 YEARS OLD. IT HAS A LEAK! THEY HAVE BEEN HERE TO LOOK FOR THE LEAK 11 TIMES. THEY HAVE FILLED UP MY UNIT ABOUT 8 TIMES AND THEY HAVEN'T FOUND IT YET. IVE PAID A FLIPPIN FORTUNE, FOR THE BEST UNIT OUT THERE, AND ALL I CAN SAY IS AMANA IS HORRIBLE! PLEASE TAKE MY ADVICE AND GO WITH SOMEONE ELSE. GO WITH A WELL KNOWN COMPANY LIKE SEARS AND GET THE SERVICE CONTRACT. DON'T GO WITH A COMPANY CALLED AIR CO. I LIVE IN TUCSON AZ AND I CAN'T AFFORD TO BE WITHOUT AIR CONDITIONING IN THE SUMMER. 110 DEGREES OUTSIDE. YIKES. HOPE THIS REVIEW HELPS OTHERS TO MAKE THE RIGHT CHOICE.

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Date created: 2011-05-31 Name: Justboedie@verizon.net
Location: Justin, Texas
Years owned: 3

Satisfaction Rating:
Review:
"AMANA DISTINTIONS AC UNIT "YUCK""
Unit stopped working within 3 years. Warranty covers faulty part but does not cover the cost of replacing all the lost refrigerant due to the faulty part nor labor to re-install their replacement part. My cost is a $725.00 repair bill. Another company quoted me $800. In addition another $150 in service calls as I had two different companys come out and evaluate the unit. I live in relatively new community and my neighbors are all having problems with their AMANA Distinctions Heating & Air Conditioning units. Don't buy this product if you can avoid so. My neighbor directly across the street called in his 3rd service call today and the AC rep said it is his reversing valve. Same problem as mine. We are trying to band together with other neighbors and file a joint complaint.

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