Consumer Reviews of AMANA central air conditioners

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Popularity:
#19  of 55 brands of central air conditioners

39% of customers recommend
3 of 5 stars 138 reviews

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1 of 2 people found the following review helpful:
 
Date created: 2013-02-13 Name: G. Campbell
Location: Austin, TX

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Bad heat pumps!"
We have 3 amana units and have had nothing but problems with the 2 larger ones. We have replaced 1 condenser and several parts in the furnace. I don't think they have ever run like they should. We have had 5 different ac companies work on them and they have all virtually given up. I have called amana direct and all they do is give me a service company local to me. Just had another company they recommended out and still not fixed after 2 days of trying to figure it out and now I have not heard from them in 3 weeks. Guess they cut their losses. It amazes me that amana offer lifetime free parts for their equipment yet no one has a clue how to wire, operate and maintain them.

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1 of 2 people found the following review helpful:
 
Date created: 2013-01-13 Name: John McAllister
Location: Aiken, SC

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Five Failures in Five Years"
My Amana heat pump is five years old (installed in new house). I am now looking at the fifth failure of this equipment in five years. The condenser has failed for the second time and even under warranty to replace the hardware, I am looking at $500 for labor and replacement freon. I have three different Amana systems in my house, and the other two systems (ac electric and natural gas heating) have experienced four failures in the five years. The last failure from one of these two systems occurred last summer. The parts (fan and controlling circuit board for fan) were ordered, and Amana told the repair person that the Amana policy was to wait 7 days before the replacement parts would be shipped, and we are talking non-fast shipment. I had to wait for two weeks before the part arrived. To get shipment earlier required extra money. The repair person said that he used to have Amana in his house, and got tried of fixing the sorry equipment. The repair person said that he would not recommend Amana to anyone as he is called to fix a lot of Amana equipment. Needless to say, I am now planning to replace the heat pump that is now broken. The replacement equipment will not be Amana.

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1 of 2 people found the following review helpful:
 
Date created: 2012-12-16 Name: E. Bell
Location: Central Florida

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"amana very bad choice"
After building several houses, living in 10 others, finally settling down in my last house; I get an Amana Distinctions air conditioner. Awful! I have replaced the coil once, and now 2 years later it needs replacing again. The company that installed it, no better; telling me when I asked why- It is a piece of junk- No joke, then why didn't you tell me to start with. Now their suggestion is to replace it. I have never had this much trouble ever with any air conditioner. I am very upset.

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0 of 2 people found the following review helpful:
 
Date created: 2012-11-14 Name: Bruce Newell
Location: San Diego, CA

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Unit is a piece of trash"
We had out AC/heater unit installed November of 2009. Since then, we have had 3 major repairs costing almost $1000 each. Soon it will be cheaper to just replace this unit than to keep fixing it every 6 months to a year. When it works it is fine, although sometimes noisy, but it goes out too often for comfort. The company was no help when I approached them about it. I would NEVER buy another AMANA nor would I suggest anyone buy AMANA. This is just a piece of trash.

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1 of 2 people found the following review helpful:
 
Date created: 2012-10-18 Name: T. Pruitt
Location: Phoenix, AZ

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Very Dissatisfied Customer"
Purchased unit in 2002 for $4,000. 3 warranty calls in first 5 years. After 5 years of service (warranty period), spent over $6,500 in repairs over next 5 years. Replaced every component but compressor. Constant leaks of oil and refrigerant. Last repair bill over $1000. Decided to replace (2012). Got a Trane. Will never buy another Amana product.

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0 of 2 people found the following review helpful:
 
Date created: 2012-07-06 Name: C. Free
Location: Lexington, ky

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Terrible Experience"
The unit is less than two years old and been charged with refrigerant twice. I found out this week after the second charge that the coil was leaking. The hvac company didn't act surprised when they found it because they have had five or six other Amana units with the same issue. The good news is that the coil is under warranty. The bad news is that the repair cost me $800. In my opinion stay away from Amana.

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1 of 2 people found the following review helpful:
 
Date created: 2012-06-24 Name: JIM GALLAWAY
Location: owasso,ok

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Model ASXC180481"
Ac installed Dec of 2010 will not cool house. My 25 year old Lennox worked much better and cost less for electricity.

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1 of 2 people found the following review helpful:
 
Date created: 2012-06-12 Name: c. reickman
Location: brandon, FL

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
" ASPF426016"
The motor in the attic unit died after 2 years. Cost to fix.. &800.00 for labor. The refrigerant half gone after 4 years $350.00 to recharge. Tell me what is the purpose of yearly maintenance on this garbage unit? Would never recommend to anyone despite the warranty, because you will surely be using it and the costs will still add up. It's great that I save on my electric bill so I could pay that money for repairs instead!

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1 of 2 people found the following review helpful:
 
Date created: 2012-06-11 Name: Disgruntled Joe
Location: California

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Out of the Pan, Into the Fire"
Read various reviews about Amana, wish I would have read them before I purchased mine a few years ago. Not sure if it the unit itself, Amana, or the company that installed it but the unit is shot - out a lot of money. The hvac posters on here say it probably would be the company that installed it and not Amana - either way I will not buy another Amana product or services from that specific hvac company as neither of them are taking care of the product to my standards - even though it is under warranty.

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0 of 2 people found the following review helpful:
 
Date created: 2012-05-29 Name: kirb1978@envoymail.org
Location: Tampa, FL

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Avoid Amana"
Bought a complete Amana system in Oct/2010 and have regretted that decision since. Two failures within 19 months, no immediate availability of parts and a satisfaction guaranteed that's as worthless as the paper upon which it is written. Stay away from Amana or any similar product manufactured by Goodman for that matter. Product quality leaves a great deal to be desired and component failure will leave you stranded!

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