Consumer Reviews of AMANA central air conditioners
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Location: TX
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Review:
"Never Amana again!"
I had an Amana Model RCC48C2C installed in my new build last 2005. I have maintained contact service since 2006 on all major appliances. Well, here we are in 2013 I had to replace one entire unit (I have two units one for each floor). I asked the installer about the Amana, quoting ..."a piece of crap" not his exact words but you get my drift. On my next build I will be diligently involved in all selection of what I want in my home, I never wanted to have a chance to spend another $7200 bill after 8 yrs!!
Location: Lawton, Ok
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Review:
"junk"
The unit I purchased as a complete new central heat and air unit has a 10 yr warranty. Beware the warranty is not worth the paper it was written on. The unit has never completed a single year without having the installer out at least 3 times and usually 5 to 7 times per year to repair unit. The unit is almost 7 years old and the heat exchanger had to be replaced. Seems the stainless steel it was supposed to be made from rotted out. As per the technician that came in to fix it, this is probably the cause of some of the problems we have had from day one. But the other technicians miss diagnosed the issue. Also the heat exchanger was supposed to have a 20 year warranty. Well they want me to pay the labor and the shipping of the part. Unit is still within the first full warranty. Bill sent to me was over $400.00 for this repair. I am refusing to pay and if they want to take me to court then bring it on. Also anyone in the state of Oklahoma does not do business with Bob Chambers Heating & Air. They do not stand behind what they sell.
Location: York, SC
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Review:
"Very Happy with Purchase"
Spent $7,500 for my 14 seer unit and everything has been great. I know it seems that so many reviews said this was bad equipment, but I have had zero issues since 2010. Amazing how everyone goes with the cheapest installed price and then claims the equipment is bad. Pick you installer correct and the equipment runs great!
Location: Tampa, FL
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"Goodman passed off for Amana!"
Within a 3 year period I had $10,000 investment and maintenance charges for this unit, in which the coil repeatedly broke down causing the unit to fail. I had to replace the entire thing at a cost of $6,200 in just 3 years. Bayside Heating and Air was the seller and did maintenance. They were more interested in selling me unecessary services than servicing the unit they installed.
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"Junk ac"
Amana is the biggest piece junk on the market. Do not install!!!!
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"AVOID AT ALL COST!"
In less than 6 years, we had to replace twice both the compressor tank and the condensation coil.
Location: Austin, TX
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"Bad heat pumps!"
We have 3 amana units and have had nothing but problems with the 2 larger ones. We have replaced 1 condenser and several parts in the furnace. I don't think they have ever run like they should. We have had 5 different ac companies work on them and they have all virtually given up. I have called amana direct and all they do is give me a service company local to me. Just had another company they recommended out and still not fixed after 2 days of trying to figure it out and now I have not heard from them in 3 weeks. Guess they cut their losses. It amazes me that amana offer lifetime free parts for their equipment yet no one has a clue how to wire, operate and maintain them.
Location: South Carolina
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Review:
"Outstanding"
Very pleased with my Amana unit. It's much quieter than my old unit and my neighbors new unit. It's been far more efficient and the warranties that it comes with are top notch. I'd recommend Amana to anyone.
Location: Aiken, SC
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Review:
"Five Failures in Five Years"
My Amana heat pump is five years old (installed in new house). I am now looking at the fifth failure of this equipment in five years. The condenser has failed for the second time and even under warranty to replace the hardware, I am looking at $500 for labor and replacement freon. I have three different Amana systems in my house, and the other two systems (ac electric and natural gas heating) have experienced four failures in the five years. The last failure from one of these two systems occurred last summer. The parts (fan and controlling circuit board for fan) were ordered, and Amana told the repair person that the Amana policy was to wait 7 days before the replacement parts would be shipped, and we are talking non-fast shipment. I had to wait for two weeks before the part arrived. To get shipment earlier required extra money. The repair person said that he used to have Amana in his house, and got tried of fixing the sorry equipment. The repair person said that he would not recommend Amana to anyone as he is called to fix a lot of Amana equipment. Needless to say, I am now planning to replace the heat pump that is now broken. The replacement equipment will not be Amana.
Location: Lake Charles, LA
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"Bad Smell when switching from AC to Heat"
I purchased a 14 seer Amana in July 2011. When I switch from heat to cold the unit puts out a terrible smell in my house for several days. The unit runs ok, but this smell is awful. Someone told me this was due to the material used to make the coils. My ac guy has come out and sprayed disinfectant on the coils but this is a temporary fix. If you guy an Amana I would warn you to research this issue and which models has this stinky coils. I just contacted the company and I sure hope they rectify this issue.
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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

